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Posts
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Everything posted by Krydos
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[Solved] SMTP is not sending the verification mail to Gmail users
Krydos replied to craziks's topic in Escalated Requests
SPF, DKIM, and DMARC have been set up for the domain freemock.helioho.st. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If you get less than 10/10 link the full report so we can help you fix any other issues that there might be. -
You've been increased to 2000 MB. Thanks for the donation.
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[Solved] I want to add a domain (user:colrryan)
Krydos replied to colrryan's topic in Escalated Requests
Added. -
[HH#548101] Need support to cancel my subscription
Krydos replied to HelioHost's topic in Email Support
Your subscription has been canceled and you won't be billed again. Thanks for using our VPS service. -
The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009
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There you go [root@control ~]# dig +noall +answer -x 65.19.141.205 205.141.19.65.in-addr.arpa. 21600 IN CNAME 205.subnet192.141.19.65.in-addr.arpa. 205.subnet192.141.19.65.in-addr.arpa. 14400 IN PTR mail.postal-service.org. [root@control ~]# dig +noall +answer -x 2001:470:1:1ee::48 8.4.0.0.0.0.0.0.0.0.0.0.0.0.0.0.e.e.1.0.1.0.0.0.0.7.4.0.1.0.0.2.ip6.arpa. 14400 IN PTR mail.postal-service.org.
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No, we're not going to disable IPv6. The entire point of IPv6 is that IPv4 doesn't have enough IP addresses, and the world is phasing out use of IPv4 and replacing it with IPv6. We will disable IPv4 before we disable IPv6.
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This user sent us $1 of bitcoin and we sent them a Tommy invite. Marking solved.
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There you go https://abbasshamshi.com/
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The MX records have been set but they won't have any effect on anything until you set your NS records as Wolstech said already.
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[HH#194009] To Escalated Requests / Please create a subdomain
Krydos replied to HelioHost's topic in Email Support
Fixed. It wasn't working because of the recent DDoS. okno.heliohost.us = public_html irishhaiku.com = irishhaiku.com shamrockhaiku.com = public_html/shamrockhaiku.com On cPanel everything had to be inside public_html, but Plesk doesn't have that requirement and by default the domain name is the directory name. -
[HH#194009] To Escalated Requests / Please create a subdomain
Krydos replied to HelioHost's topic in Email Support
The requested domain has been added to your account. -
[Solved] add/remove domains, merge forum accounts
Krydos replied to nyten's topic in Escalated Requests
Done. -
PostGIS extension created.
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Remote access enabled.
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Added.
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Perhaps this will help? https://stackoverflow.com/questions/55161907/node-js-wont-load-lets-encrypt-certificates
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What is your username?
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Like we mentioned in our most recent news post https://helionet.org/index/topic/56559-recent-short-downtimes/ Tommy, the server you're on, is being targeted by occasional DDoS attacks. Each time an attack happens we have to move the accounts to a different IP address. It can take a few hours to move thousands of accounts to another IP though.
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You will be moved to a new IP some time in the next few hours. It takes time to move thousands of accounts to a new IP.
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You'll be moved to a new IP in the next few hours. Changing the IP of thousands of accounts takes quite a while.
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The storage space has been fixed, and the main domain has been changed. As you can see in this news post We have been moving accounts around between IPs so your domain is offline currently, but since you use our nameservers your A record will be updated automatically and your website will come online shortly.
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As most of you already know, over the last couple weeks we've been seeing short bursts of DDoS attacks against one of the websites on Tommy. Our ISP is usually pretty quick to block the traffic, but until the targeted IP is blocked there can be some downtime for our main website, our forum, Johnny, and VPS plans. We've been moving accounts around to try to determine which website on Tommy is being targeted, but since there's almost 8,000 domains it can take a while. If you're on Tommy your account will be moved to an IP that is not being targeted currently. If you're using ns1.heliohost.org and ns2.heliohost.org your DNS records will be updated automatically, but if you're using external DNS, such as Cloudflare, your website will remain offline until the DDoS ends, or until you update your A record manually. Let us know if you have any questions.
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This user has been banned. First they tried to send us $0.01 for a Tommy account, and when that obviously didn't work they reported us to PayPal for fraud. Then they donated $1.00 and got a Tommy account and reported us to PayPal again for fraud. I've refunded their $1.01, deleted their Tommy account, and they are no longer welcome here.
