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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Yeah, we know the VPS are pretty slow right now. That's why we're currently giving away 1 GB memory for free to help speed them up a bit. The problem is the hard drive speeds. We have plenty of memory and cpu right now, but the hard drive is significantly slower than we thought it was going to be. When we realized how slow it was becoming we started this fundraiser https://charity.gofundme.com/o/en/campaign/2020-server-improvements to buy new hard drives. As soon as we as hit that fundraiser goal we'll buy the new drives, and as soon as we can get someone to the datacenter to install them all the VPS will see a nice speed increase. As far as latency goes, the servers are located in silicon valley, which is near San Francisco California USA. Another thing I like to mention to people who get Ubuntu as their OS is you can disable all that junk when you first log in. It does all sorts of apt package checks to see if anything needs to be upgraded. With motd.service running it can take several minutes to log in, but if you disable it you can ssh in within a few seconds. I disabled it on my personal VPS because I got sick of waiting so long every time.
  2. You're on Tommy now. Thanks for the donation. We really appreciate it.
  3. Yeah, it's pretty pointless to install python modules right now. You might want to check out https://www.helionet.org/index/topic/42387-ricky-to-be-upgraded/ and you should have gotten an email about it too. Both Tommy and Johnny have python 2.7 installed so you could move to one of them, or wait for Ricky to be rebuilt and then request your module.
  4. You're on Tommy now. Thanks for the donation. We really appreciate it.
  5. Wooooaaaah black Betty bam ba lam, wooahhh black Betty bam ba lam!
  6. Just to clarify slightly: You have to set the nameservers before you try to add the domain as an alias or addon domain otherwise you will get an error.
  7. You're on Tommy now. Thanks for the donation. We really appreciate it.
  8. Ricky already has autossl, but it's an older version that doesn't have a user interface in cpanel. That user interface is mostly useless because autossl will still install certificates automatically even if people don't do anything on the cpanel page, but it makes people feel good to click a useless button. It only speeds up the process of getting a new ssl certificate slightly if at all though. Ricky has a lot of other issues though. The three recent crashes due to the cpus locking up is the main issue. Apache crashing due to faulty ssl certificates affects everyone because everyone's website goes down. Some accounts don't unarchive well because Ricky doesn't always clean up all the old files sometimes. The "no ssl" page doesn't work on Ricky and instead shows some random user's website, which is really confusing for people. Lots of other things too. This should all be fixed after the rebuild.
  9. He has 24 hours from now to remove any Apple images, Apple fonts, and anything else misleading that would make people think it was an Apple site or selling Apple products.
  10. Yes, if you donate $1 USD equivalent or more of bitcoin to the wallet 3CcP6JbFKZ3eU1KHwrzVYkqDY1yPsT4SVR we can move you to Tommy. The best way to use cloudflare is to set your nameservers to ns1.heliohost.org and ns2.heliohost.org temporarily until your website is working, and then have cloudflare copy our working settings.
  11. The email address of that donation already has an active Tommy account so I guess you found the invite and created your account. Marking solved. Let us know if there's anything else you need help with.
  12. Bottle would have to be on python 2 on Ricky as well. You can only install mod_wsgi on one version of python.
  13. Invitation sent. Thanks for the donation.
  14. The heliohost.org/tommy page is only designed for making a donation if you don't already have an account. If you already have an account and you make a donation on that page it does strange things. I'll get that fixed soon. I fixed the VPS page. Try submitting it now.
  15. You're significantly the highest memory over the last 24 hours, and most of your load is coming from /usr/bin/python3.7 /home/pgarcia/telegramMaGbot.py You need to make that script more memory efficient or risk being suspended again. Here's what your load for the last 24 hours looks like: EDIT: It looks like the last 7 days graph broke at some point. I have fixed it. Thanks for drawing my attention to it. Here is what it looks like for your account:
  16. Flask on Ricky runs on python 2.7. If you need python 3 for flask you need to move to Johnny or Tommy. Even then it's python 3.7 not python 3.8 like you listed.
  17. It sounds like you're talking about heliohost.org/tommy maybe? That page is only for if you don't already have an account.
  18. Sorry, that was just the first link when I googled "convert wordpress to joomla". I didn't research it much more than that.
  19. Just upload the file to the webroot, and then add the javascript code to the cpanel source.
  20. You could always get a vps. https://www.heliohost.org/vps/
  21. I have tested SFTP, FTPS, and FTP on Johnny and they all work for me. Also your username, port, and hostname all look good. Since you picked Johnny it might be high load that is causing SFTP connections to fail occasionally. Are you able to connect to SFTP when the load is low? You might also be interested in hosting your nice .com domain on a better server. We recommend Tommy for productions websites. Johnny is just for testing. EDIT: Almost forgot to mention that I checked the IP address that you posted from and it's not blocked in the firewall either.
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