Krydos

Does it work now?

Maybe this will help? https://www.helionet.org/index/topic/41399-hh609325-feedback-and-usage/?p=179952

Unarchived.

Good to know. Yeah, cpanel has a lot more restrictions on passwords. I think they even had a 16 character limit on how long passwords could be at one point. I think they fixed that though.

If you change the webroot you likely need to change your .htaccess too. I would start there. Make sure the paths make sense from the point of view of the new webroot.

PHP may release it on November 26, but then cpanel has to do their thing and release it under the easy apache repo. It usually takes them several months, so I wouldn't expect it anytime soon. You can always get a VPS and install PHP 8 though and solve your high load issues at the same time. For a limited time only you can get 10% off your first 6 months.

Get your load under control and I'll consider it.

Your VPS is done. Check your email.

Unarchived.

Unblocked.

Unblocked. If you login at https://www.heliohost.org/login/ this won't happen again.

The reason mysqlclient is so much faster is because it's written in C and then compiled into an executable. Mysql-connector is 100% python so it is much slower. Here is a link I found that may help. I haven't read through it completely myself so I don't know if they will answer your questions for sure. I did notice it mentions cursors though. https://mysqlclient.readthedocs.io/

Unblocked. It was for failed SFTP logins so make sure you have your credentials saved correctly in your FTP client.

Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.

Unblocked. If you login at https://www.heliohost.org/login/ that won't happen.

From cpanel: We can't provide shell access on our shared hosting because it is too much of a security risk. If you need shell access to run git commands you would have to get a vps https://www.heliohost.org/vps/

You're on Tommy again.

I actually intended to only install mysqlclient on all of our servers as it has the highest performance https://stackoverflow.com/a/46396881/2336864 I'm not even sure how mysql-connector got installed. It must have been a dependency of something else and I didn't notice.

Yes, if the certificate is deleted autossl will issue a new one for you. It can sometimes take up to 24 hours to run. If it still isn't working after 24 hours let us know and we can take a look.

I have increased your storage to 2000 MB, and you don't need to log in to cpanel to keep your account active until 2020-12-13. Let us know if there is anything else we can help you with. Thank you so much for your donation!

You're on Tommy now. I have increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-04-12. Let us know if there is anything else we can help you with. Thank you so much for your donation!

The most common cause of java not being able to connect to a database on Johnny is java trying to open 10 million connections. Java is not meant to be run on a shared hosting environment. It expects to be the only thing on the entire server, and as such it tries to use all of the memory on the server and all of the database connections available. Johnny is limited to 4 connections per user, so if your java app is trying to open 10 million it's going to get errors. You can prevent these kinds of errors by limiting your .war to only 4 connections. Another option is you could move to Tommy which currently has unlimited mysql connections. An even better option is to get a VPS https://www.heliohost.org/vps/ where java will actually be the only thing on the entire server so it can use as much memory and database connections as it wants to.

I see records of that trentenm account being created on 2017-10-07 in the creation log, but the account itself is no longer in the system. It must have deleted at some point.

You're on Tommy now. Technically the minimum to get moved to Tommy and get a storage increase is $6, but I was feeling generous so I increased your storage to 2000 MB, and you don't need to log in to cpanel to keep your account active until 2020-12-13. Let us know if there is anything else we can help you with. Thank you so much for your donation! Wolstech will get your ASP.net set up as soon as he can. Oh also, I wanted to ask where you saw that Tommy has ASP.net? It's hard to track down all the old incorrect links when something like this changes and edit them when you have 15 years worth of forum posts to sift through. Tommy used to have ASP.net but when we got a windows server we removed it from Tommy because windows does a much better job of ASP.net than Linux does.

Unarchived. Your domain is currently set to 360occasions.com which is available for sale for the low, low price of $6305 https://www.heliohost.org/partners/namecheap/360occasions.com but if you can afford a domain that expensive you probably aren't going to host it on a free host. You can change your main domain with this link https://www.heliohost.org/classic/support/scripts/domain