Krydos

The storage space has been fixed, and the main domain has been changed. As you can see in this news post We have been moving accounts around between IPs so your domain is offline currently, but since you use our nameservers your A record will be updated automatically and your website will come online shortly.

As most of you already know, over the last couple weeks we've been seeing short bursts of DDoS attacks against one of the websites on Tommy. Our ISP is usually pretty quick to block the traffic, but until the targeted IP is blocked there can be some downtime for our main website, our forum, Johnny, and VPS plans. We've been moving accounts around to try to determine which website on Tommy is being targeted, but since there's almost 8,000 domains it can take a while. If you're on Tommy your account will be moved to an IP that is not being targeted currently. If you're using ns1.heliohost.org and ns2.heliohost.org your DNS records will be updated automatically, but if you're using external DNS, such as Cloudflare, your website will remain offline until the DDoS ends, or until you update your A record manually. Let us know if you have any questions.

This user has been banned. First they tried to send us $0.01 for a Tommy account, and when that obviously didn't work they reported us to PayPal for fraud. Then they donated $1.00 and got a Tommy account and reported us to PayPal again for fraud. I've refunded their $1.01, deleted their Tommy account, and they are no longer welcome here.

No, that one only went to you.

Perhaps if you describe your projects a little more we can give you a more accurate answer, but yes you can use HelioHost in a "professional way" for your "personal work". That's fairly vague though so we can't determine if your projects or profession violate our terms of service unless you let us know what you will be doing with your account.

Yeah, that's really weird. The email system was in the middle of sending that email when the DDoS started and it managed to lock it up for 4 days. We've been using this same email system with very few changes since July 2016 and it's never done that before.

That was my fault. No one has ever requested account deletion before and I assumed the X button was the button to delete your account. Just a confusing UI and I didn't read it thoroughly. Your account has been deleted.

Added.

The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

By default remote PostgreSQL access is enabled for IPv4 traffic only. Instead of using a host like "oolite.helioho.st" use the host "65.19.141.67" and that error should go away. Let us know if you need further assistance.

The email system locked up for a few days due to the last DDoS. A password reset link has already been sent to you.

A password reset link has been emailed to you.

What is your username?

Which VPS plan are you thinking about getting?

If you have a PayPal account with a credit card attached and a balance you can subscribe and the subscription will draw from the balance only until the balance runs out, and then it will use the credit card. We only offer one time payments for 6 months up front due to the extra work of having to manually verify one time payments. I'm definitely not going to manually verify 90 PayPal payments every month so we encourage people to use the automated system that automatically bills you and updates your VPS expiration date. If you want to make a one time payment for 6 months let us know which VPS specs you're looking at and we can get you a link. We also plan on updating our billing system to allow one time payments to not require manual verification, but that hasn't been completed yet.

Here's the instructions on how to edit the wiki. https://github.com/HelioNetworks/heliohost-wiki/blob/master/misc/contributing.md Once you've got your gitbook and your fork of the wiki set up, make your changes, and then submit the changes back to the main wiki as a pull request. We'll review the changes, and if everything looks good we'll merge them in. Thanks in advance for helping out.

Your rebuild has been started, and you will receive an email when it is done. Just for your information we provide 1 free rebuild per month. We used to offer unlimited free rebuilds, but a certain user took advantage of our generosity and requested nearly 50 rebuilds in less than a month so we had to set a limit. Let us know if you need help with anything else.

Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.

Changed.

Added.

The subdomain has been added.

No problem. A lot of people like to use external DNS, such as Cloudflare, right now since you can't edit DNS records yourself through Plesk yet. Hopefully we'll have that DNS editing functionality implemented in the next month or two.

You can use external DNS and host the domain directly with us by setting your A record to 65.19.141.77 and your AAAA record to 2001:470:1:1ee::2002. You don't have to use our NS to host a domain with us.

The records have been changed, but it was pointless because you're not using our nameservers so it's not going to change anything. [root@control ~]# dig +short MX @ns1.heliohost.org optbeacon.com 0 tkolp.com. [root@control ~]# dig +short MX @ns2.heliohost.org optbeacon.com 0 tkolp.com. You can see the NS records you're currently using with this link https://dnschecker.org/#NS/optbeacon.com If you want to actually change where the mail is routing to you need to change the MX records on dns1.registrar-servers.com and dns2.registrar-servers.com.