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Everything posted by Krydos
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Request to Enhance Node.js App Installation Guide
Krydos replied to chichailyes's topic in How You Can Help
Here's the instructions on how to edit the wiki. https://github.com/HelioNetworks/heliohost-wiki/blob/master/misc/contributing.md Once you've got your gitbook and your fork of the wiki set up, make your changes, and then submit the changes back to the main wiki as a pull request. We'll review the changes, and if everything looks good we'll merge them in. Thanks in advance for helping out. -
Your rebuild has been started, and you will receive an email when it is done. Just for your information we provide 1 free rebuild per month. We used to offer unlimited free rebuilds, but a certain user took advantage of our generosity and requested nearly 50 rebuilds in less than a month so we had to set a limit. Let us know if you need help with anything else.
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Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.
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The subdomain has been added.
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No problem. A lot of people like to use external DNS, such as Cloudflare, right now since you can't edit DNS records yourself through Plesk yet. Hopefully we'll have that DNS editing functionality implemented in the next month or two.
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You can use external DNS and host the domain directly with us by setting your A record to 65.19.141.77 and your AAAA record to 2001:470:1:1ee::2002. You don't have to use our NS to host a domain with us.
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The records have been changed, but it was pointless because you're not using our nameservers so it's not going to change anything. [root@control ~]# dig +short MX @ns1.heliohost.org optbeacon.com 0 tkolp.com. [root@control ~]# dig +short MX @ns2.heliohost.org optbeacon.com 0 tkolp.com. You can see the NS records you're currently using with this link https://dnschecker.org/#NS/optbeacon.com If you want to actually change where the mail is routing to you need to change the MX records on dns1.registrar-servers.com and dns2.registrar-servers.com.
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[Solved] Inquiry on my request to add subdomain
Krydos replied to seintitus's topic in Escalated Requests
Done. -
[Solved] Setting up my play...er, work area :)
Krydos replied to gektek's topic in Escalated Requests
Added. Thanks! Correct. Login to your registrar and delete any existing NS records, and then put ns1.heliohost.org and ns2.heliohost.org as your only NS records. We just finished a fundraiser to buy a new server, and have plenty of VPS space that just opened up. We will also be releasing our new Morty server before much longer. Yeah, definitely. HelioHost is great for people who are just learning still. Very few people want to pay for hosting when they have no idea what they're doing so we get a lot of people who are new to web hosting. Now that the domains have been added to your account you can create the email addresses yourself. Then once you set the NS records the mail will automatically flow to your HelioHost account instead of your DreamHost account. I would keep an eye on the old mailbox for a few days though in case some mail servers have the old MX record cached. No problem. Let us know if you have any questions. -
[HH#718881] =?UTF-8?Q?Problemas_t=C3=A9cnicos?=
Krydos replied to HelioHost's topic in Email Support
According to https://translate.google.com/?sl=auto&tl=en&text=Estou querendo acessar o Nosso Futebol pelo http%3Atudoesporte.byethost6.com%2C mais n%3Fo est%3F funcionando&op=translate you said I want to access Nosso Futebol through http:tudoesporte.byethost6.com, is not there anymore? working If this translation isn't accurate please provide your own translation to English because none of us speak Portuguese. HelioHost has no affiliation with Byethost. You should contact them, not us, regarding any issues with the websites that they host. -
[Solved] Undelivered emails (Reverse DNS Issue)
Krydos replied to seintitus's topic in Escalated Requests
It should be working now. -
Is there any particular reason you want the wrong DKIM value set? Plesk determines the DKIM value for you, and if you set it to the wrong value you listed above your emails sent through Plesk will be marked as spam since DKIM will fail. If you're sending emails through something other than Plesk you need to let me know the DKIM identifier. Plesk uses "default" so it will have to be something other than that if you want to be able to send emails through Plesk and some other service.
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[Solved] Undelivered emails (Reverse DNS Issue)
Krydos replied to seintitus's topic in Escalated Requests
Oh my bad, I didn't notice that you had let your account get archived. When an account gets archived the SPF, DKIM, and DMARC get deleted, so when you renew your account you have to request them be set up again. Try sending another test email. -
SPF, DKIM, and DMARC have been set up on your optbeacon.com domain. I recommend sending an email to https://www.mail-tester.com/ to make sure everything is configured correctly. If the score is less than 10/10 please post a link to the full report so we can fix any other issues that there may be.
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Remote access enabled.
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[Solved] Undelivered emails (Reverse DNS Issue)
Krydos replied to seintitus's topic in Escalated Requests
It should be fixed now. Try sending an email to https://www.mail-tester.com/ to make sure everything is good. Please note that each time server your account is on is targeted by a DDoS we may need to move your account to an alternate IP to mitigate the downtime for everyone's websites. This may temporarily break the email. After 1 week without a DDoS attack we will move everything back to the original IPs. -
Going to mark this as solved since you don't need admin assistance to add non-wildcard SSL. If you still need help let us know.
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Since this looks like a SSL verification, are you aware that Plesk can provide free SSL certificates and then automatically update them when they get close to expiring? I don't mind adding the DNS record for you if you really need it though.
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Generally what happens is the old Hestia process locks up and won't exit. You can force it to exit by using the kill command. Then you can do apt update and apt upgrade to update the software for the whole server.
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Sure.
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Remote access enabled.
