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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Unarchived.
  2. It apparently takes a long time for our isp to update their dns records, but they finally delegated reverse dns control to me for your ip. Here you go: # dig +noall +answer -x 64.71.153.4 4.153.71.64.in-addr.arpa. 85960 IN CNAME 4.0-15.153.71.64.in-addr.arpa. 4.0-15.153.71.64.in-addr.arpa. 14400 IN PTR battistini-impianti.it. Let me know if the mail tester still complains about reverse dns. I wasn't sure which domain you needed set for your mail setup so I just picked one. It's easy to change though.
  3. It should be enabled on all PHP versions on all servers. What errors are you getting?
  4. I've got my end of this reverse DNS set up. I sent a request to our ISP and we're just waiting on them to get their part set up now.
  5. Yes, go ahead and try that.
  6. Reverse DNS can only be set up for one domain and one IP. The idea is to be able to lookup the domain using the IP. If you want to have reverse DNS work for both domains you would need to buy an additional IPv4 which we can provide for $1.50 per month.
  7. Account renewed.
  8. You max storage on your Tommy account has been increased to 1200 MB. Please delete your Ricky account as soon as possible. Thanks.
  9. Your account is active. You can login and check the status of your account here https://www.heliohost.org/status/?u=wbdvsm I can tell that this is stressing you out. Our goal isn't to stress you out, but we need to keep our servers online and your constant high load is slowing down and causing downtime for thousands of other sites on our best server. If we were to continue allowing accounts like yours to cause as much load as they want Tommy's uptime would be as bad as Johnny's. The link to purchase a VPS is https://www.heliohost.org/vps/ If you pay for at least 1 month I'll move your sites to the VPS for you.
  10. TCP port 27116 has been opened to the IP 109.230.215.216 in Tommy's firewall.
  11. Unarchived.
  12. Definitely. The extra space is a one time donation of $5 per 1000 MB up to 5000 MB maximum, and you get to keep the extra space for as long as you have the account. We raise the maximum usually 1000 MB each year or so when we start a new fundraiser. We raised it 2000 MB this year though. The only transaction I know of was for $1. Were there any other donations? We usually require at least $5 to increase the storage at all, but I suppose I could increase it by 200 MB for $1 if that's all you need.
  13. Umm? You're on Tommy again.
  14. Yes, it was for sending too many emails. The limit is 50 per day which is more than enough for most people with normal use. If you need to send more than that you need to contact us first and provide some additional information for us to verify that you aren't sending spam before you can be whitelisted for a higher limit. Unsuspended.
  15. You can host as many domains as you want on one account. You don't need an account for each domain.
  16. You literally just go to this link https://johnny.heliohost.org:2083/frontend/paper_lantern/backup/index.html sign in, and click "download a full account backup". That was me. Sorry I fell asleep without remembering to make a post that it was done. The full backup includes database dumps called something like wbdvsm_wordpress551.sql. You can import them through phpmyadmin or on the command line. I went to your rapidenglish.eu site and got a 500 error. Here is the error log to diagnose what is causing that error [Fri Nov 13 15:50:58.673205 2020] [cgi:error] [pid 22599] [client 216.218.228.94:59205] End of script output before headers: ea-php73 [Fri Nov 13 15:50:59.752796 2020] [cgi:error] [pid 32699] [client 216.218.228.94:59207] End of script output before headers: ea-php73, referer: http://rapidenglish.eu/ [Fri Nov 13 15:51:00.202771 2020] [cgi:error] [pid 32699] [client 216.218.228.94:59207] End of script output before headers: ea-php73, referer: http://rapidenglish.eu/ But you don't have to fix the 500 error to backup your site. As far as floydn.co that error means your site is trying to use too much memory, which is the reason you got suspended on Tommy. If you can reduce the amount of memory it needs it should run.
  17. Phishing is against our terms no matter what your reason is.
  18. I just finished creating your trial VPS. You have 2 GB memory, 2 CPUs, and 50 GB hard drive. If you like the VPS you can keep it by paying $4.00 per month or you can save 10% off when you signup for 6 months. Let me know if you need any help installing Tomcat or anything. I emailed you the instructions for how to login.
  19. On the day that you were suspended php 7.3 was causing the most load.
  20. I just noticed you have an account called edvicone on Ricky and an account called edvicon already on Tommy. Keep in mind that each user is allowed to have 1 account total according to our terms of service.
  21. The deletion script only accepts your username, and it must be in all lowercase: ssinc. If you enter your email address it will say it can't find the account.
  22. Outbound UDP traffic on port 27116 to the IP 109.230.215.216 is now allowed in Tommy's firewall.
  23. $5 per 1000 MB to a max of 5000 MB. So $20 takes you from the free 1000 MB to max. You can move your account for free by backing up, deleting, recreating, and restoring your backup. Free Tommy signups usually fill in less than 10 seconds though so it can sometimes take a few days of trying before you get an account. The other option is you can donate $1 or more to get moved to Tommy by an admin. So combining with your other question, $6 would get your other account moved to Tommy and double storage. $21 would get your second account moved to Tommy and max storage.
  24. Remote access enabled.
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