Jump to content

Krydos

Chief Executive Officer
  • Posts

    26437
  • Joined

  • Last visited

  • Days Won

    944

Everything posted by Krydos

  1. Yep. Just signup again like normal using the same PayPal account. Each VPS has to have a unique username so you can login to the dashboard with rayd (Tommy), rayzou (VPS69), raywhatever (VPSXX), but if you try to login to the dashboard with the email address, since it's the same for all accounts, it will login to Tommy. Let us know if you have any other questions.
  2. Remote access enabled.
  3. The rebuild has been started, and you should receive an email in a bit when it is done.
  4. See https://helionet.org/index/topic/56720-hh504359-request-to-wipe-and-swap-the-os/?do=findComment&comment=250542
  5. Your VPS71 has been wiped and Debian 12 has been installed instead. Let us know if you need help with anything else.
  6. Your VPS27 has been rebuilt. Let us know if you need help with anything else.
  7. It looks like you originally went with Ubuntu 22. What OS would you like to swap to?
  8. The secondary email address has been added to your VPS account. You can now request support from either email.
  9. Sorry for the delay. You should have received an email a bit ago with the new IPv4 on your VPS. I also tested logging into your VPS dashboard from https://heliohost.org/login/ and it worked with both the username deeplucy or your email address now that the VPS has been created correctly. Are you able to login now? Let us know if you're still having any issues.
  10. Done.
  11. Yeah, it seems like a few people's SSL got broken even though Plesk says that it's secured, and doesn't expire for months. Just click reissue and generate a new SSL certificate and then wait for up to 2 hours for it to start working. If your site still says it's not secure after reissuing the SSL and waiting 2 hours let us know and we can take a closer look.
  12. The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002
  13. See I'm going to lock this topic since there is no point having two threads about the exact same thing from the same user when there's nothing we can do about it anyways.
  14. Login > Continue to Plesk > Mail > Click the little i in a circle to the right of the email address.
  15. A password reset email has been sent to you.
  16. Do you use Google Workspace or something? If so you need to get their SPF, DKIM, etc and we'll need to set those records on your DNS.
  17. Closing due to inactivity.
  18. That domain has already been added to your account.
  19. SPF, DKIM, and DMARC have been set up for the domain freemock.helioho.st. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If you get less than 10/10 link the full report so we can help you fix any other issues that there might be.
  20. You've been increased to 2000 MB. Thanks for the donation.
  21. Your subscription has been canceled and you won't be billed again. Thanks for using our VPS service.
  22. The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009
×
×
  • Create New...