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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. It looks like you have a Tommy account and a VPS so you could do your email through the Tommy account. We will need to add the domain to the Tommy account in order to handle the email, and then you could use SMTP to send the emails from the VPS.
  2. I found this manual which I think is for your weather station https://p10.secure.hostingprod.com/@site.ambientweatherstore.com/ssl/vws/vwsmanual.PDF Section 8.12 describes how to change the template 8.12 Web Page Templates Your software was shipped with several HTML templates. To view these templates, select Weather Website Builder from the Internet Menu, and select one of the Web Page Templates. You should be able to customize the way the page looks with those instructions.
  3. Yeah, the files are still going to /home/wa2uet/ but it's alright, I just symlinked /home/admin/web/wa2uetwx.heliohost.us/public_html/ to /home/wa2uet/ so you can continue uploading the files to this new directory. If you take a look at https://wa2uet-weather.com/ now it shows October 16th data.
  4. Let the user's parent or guardian know that they are using our service, and then the parent or guardian can contact us to let us know that they don't want their child using our services. Obviously we'll need some sort of proof otherwise anyone could just get any random account suspended by accusing them of being underage.
  5. I took a look at your VPS and the files are going to /home/wa2uet/ which is the wrong directory -rw-r--r-- 1 wa2uet wa2uet 2293 Oct 15 22:16 vws917.jpg The correct directory is /home/admin/web/wa2uetwx.heliohost.us/public_html and those files haven't been updated for a couple weeks -rw-r--r-- 1 admin admin 2103 Sep 29 14:53 vws1027.jpg So, try this Protocol: SFTP Port: 22 IP/Host: 65.19.141.202 Path: /home/admin/web/wa2uetwx.heliohost.us/public_html/ Username: admin Password: <whatever it was> If you don't remember the password I can reset it and email it to you.
  6. The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009
  7. We're based in the US so the main law that affects the answer to this question is the Children's Online Privacy Protection Rule (COPPA) https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa so if you're under 13 and we find out what your age is somehow we would need to get your parent or guardian's permission to collect private information, such as an email address, from you. If you don't live in the US there may be other laws from your country, state, or city that may affect the age requirement as well.
  8. I recommend using Cloudflare, and just entering the records you need.
  9. The upgrade worked, and your memory is 2 GB now. I also emailed you letting you know that the upgrade was completed successfully. If you reload the page after the success message is shown to you the second load and onwards shows that error though. Your rebuild has been started and you'll receive an email in a bit when it is finished. Your next free rebuild will be available on 2023-11-14. If you want we can install KeyHelp or Hestia or another control panel for you so you don't mess up the install.
  10. In order to get a backup you'll need to log in with SFTP and download anything you need. There are quite a few SFTP clients you can use, but Filezilla is probably the most popular one that runs on Windows.
  11. Your subscription has been canceled and you won't be charged again. Do you have a backup of everything you need from your VPS before it is deleted?
  12. Krydos

    Ruby on Rails

    RoR is back! After we switched from cPanel to Plesk there were a few things that weren't implemented yet, and Ruby on Rails was one of them. We're happy to announce that if you want to run a website with RoR you're now able to again on HelioHost. Check out our guide to getting started. https://wiki.helionet.org/tutorials/ror Let us know if you run into any issues setting up your Ruby on Rails website.
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  13. The high load was because of a cronjob running every 2 minutes. I deleted it for them.
  14. Added.
  15. Cron jobs are chrooted and node executable doesn't exist within your chroot. In order to run a node cron you'd need to make a cgi script that runs the node command and use the cron to call the cgi.
  16. Check your email for a link to recreate your account.
  17. Your VPS was still powered off for the upgrade until a few minutes ago. It turns out the software we use to move VPS around doesn't work on our newest server so it took a little longer than anticipated. Are you able to connect to your VPS now?
  18. Try sudo apt install ffmpeg libsm6 libxext6 -y or to switch to root try sudo su
  19. Here is the list of crypto addresses https://heliohost.org/donate/ Most of them can be verified within a few hours, but XMR and AEON will take probably 24 hours to verify. Also there is no way to directly transfer between servers yet, so you'll need to backup all your data, delete your Johnny account, and then we'll send you an invite email to recreate your account on Tommy.
  20. I have increased your storage to 6000 MB, and when Morty is available you'll be transferred over automatically with up to 2 years of prepaid credit.
  21. If you've made the donation already, what is the transaction ID? We don't have a way to transfer accounts directly yet, so in order to switch servers you'll need to backup all of your data, and we will delete the Johnny account and send you an invite to recreate your account on Tommy.
  22. Thanks for the donation. Do you have an account already?
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