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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. I recommend using Cloudflare, and just entering the records you need.
  2. The upgrade worked, and your memory is 2 GB now. I also emailed you letting you know that the upgrade was completed successfully. If you reload the page after the success message is shown to you the second load and onwards shows that error though. Your rebuild has been started and you'll receive an email in a bit when it is finished. Your next free rebuild will be available on 2023-11-14. If you want we can install KeyHelp or Hestia or another control panel for you so you don't mess up the install.
  3. In order to get a backup you'll need to log in with SFTP and download anything you need. There are quite a few SFTP clients you can use, but Filezilla is probably the most popular one that runs on Windows.
  4. Your subscription has been canceled and you won't be charged again. Do you have a backup of everything you need from your VPS before it is deleted?
  5. Krydos

    Ruby on Rails

    RoR is back! After we switched from cPanel to Plesk there were a few things that weren't implemented yet, and Ruby on Rails was one of them. We're happy to announce that if you want to run a website with RoR you're now able to again on HelioHost. Check out our guide to getting started. https://wiki.helionet.org/tutorials/ror Let us know if you run into any issues setting up your Ruby on Rails website.
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  6. The high load was because of a cronjob running every 2 minutes. I deleted it for them.
  7. Added.
  8. Cron jobs are chrooted and node executable doesn't exist within your chroot. In order to run a node cron you'd need to make a cgi script that runs the node command and use the cron to call the cgi.
  9. Check your email for a link to recreate your account.
  10. Your VPS was still powered off for the upgrade until a few minutes ago. It turns out the software we use to move VPS around doesn't work on our newest server so it took a little longer than anticipated. Are you able to connect to your VPS now?
  11. Try sudo apt install ffmpeg libsm6 libxext6 -y or to switch to root try sudo su
  12. Here is the list of crypto addresses https://heliohost.org/donate/ Most of them can be verified within a few hours, but XMR and AEON will take probably 24 hours to verify. Also there is no way to directly transfer between servers yet, so you'll need to backup all your data, delete your Johnny account, and then we'll send you an invite email to recreate your account on Tommy.
  13. I have increased your storage to 6000 MB, and when Morty is available you'll be transferred over automatically with up to 2 years of prepaid credit.
  14. If you've made the donation already, what is the transaction ID? We don't have a way to transfer accounts directly yet, so in order to switch servers you'll need to backup all of your data, and we will delete the Johnny account and send you an invite to recreate your account on Tommy.
  15. Thanks for the donation. Do you have an account already?
  16. The disabled domains have been removed. Thanks for helping to keep the server cleaned up.
  17. In your directory structure you call the directory static, and in your .htaccess you have the directories named media and admin_media. They need to match. What RewriteRule ^(directory/.*)$ - [L] does is if the directory name matches it prevents it from being processed through your .wsgi file.
  18. Added. Do you need minihoot.helioho.st on your account still, or that can be deleted since your friend created their own account?
  19. Closing due to inactivity.
  20. Is your IP address changing? This is the most common reason for getting logged out frequently. The solution is to contact your ISP and ask them for an IP that doesn't change as much, or use a VPN.
  21. Added.
  22. DKIM, SPF, and DMARC has been set up for the domain gektek.info. Try sending a test email to https://www.mail-tester.com/ again and if the score isn't 10/10 post a link to the full report so we can fix any other issues that you may have. I've also noticed that your HelioHost contact email address is on your gektek.info domain. If you lose access to your hosting account you'll need access to that email address to recover your account, but since that email address is hosted on your hosting account that you've lost access too it's basically the same as locking your spare car key inside your car. We recommend using a reliable external email address that you won't lose access to such as gmail.com or yahoo.com.
  23. Yep! Once you make a donation let us know by replying here since I don't check the fundraiser daily anymore.
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