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Everything posted by Krydos
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Remote access enabled.
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Before you can receive any support we need to address your violation of our terms of service. Please review https://wiki.helionet.org/hosting/terms Each user is allowed to have 1 account. Which account would you like to keep? The other account will be permanently suspended.
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The MX records have been set again. Yes, eventually you will be able to edit DNS records yourself.
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There is no website matching the email address on this forum account.
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When you update the password through Plesk it can take a few hours to get copied over to the heliohost.org website. Sorry for the delay on responding to all of your emails. Gmail flagged them all as spam so it can take a few days for us to manually check the spam box and get them moved out of there.
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Password reset is no longer needed. See https://helionet.org/index/topic/57443-hh166132-login-doesnt-work-resolved/
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Oh, yeah. I forgot to set up DKIM, SPF, and DMARC again after changing the domains. Try it now.
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[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
I changed the password of your atarantino75_inf75 user to test it for you. I can assure you it is working. $ psql --host=65.19.141.77 --dbname=atarantino75_daniashop --user=atarantino75_inf75 Password for user atarantino75_inf75: psql (14.9, server 13.12) SSL connection (protocol: TLSv1.2, cipher: ECDHE-RSA-AES256-GCM-SHA384, bits: 256, compression: off) Type "help" for help. atarantino75_daniashop=> \dt Did not find any relations. atarantino75_daniashop=> You can change the password of the atarantino75_inf75 user back to what it was now, but remote connections are definitely enabled. -
Done. You might want to make sure everything is working still.
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No, but we could set up the MX record on the luan.eng.br domain instead. Emails sent to luan@luan.heliohost.org would all bounce once the domain is removed so you would need to update anyone/anything that is sending emails to that address. Another option is we could set luan.eng.br as your main domain, and set luan.heliohost.org as an addon domain. That way the MX record would still send to Google Workspace, and the PHP would continue to send from your main domain. Another option is you could look at the settings in your PHP software to see if you can use SMTP or something or maybe there are some config related to the sending domain.
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[Solved] Enable "tablefunc" function in DB
Krydos replied to fdevillalobos's topic in Escalated Requests
The tablefunc extension has been created on the fdevillalobos_rest1 PostgreSQL database. Let us know if you need help with anything else. -
HelioHost is going to be upgrading our external uptime monitor so the uptimes will all just show 100% in the meantime. Once the new uptime monitor and the status page are ready we'll make another news post to let you know the new URL.
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Post the full report link for https://www.mail-tester.com/ sent from the PHP software even if the score is 10/10 so I can take a look at the headers. If you're not using your luan.heliohost.org domain we could just remove it and make luan.eng.br your main domain. That would for sure fix it.
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It works for me I'm assuming that 403 error is because you haven't uploaded anything yet. You can see with this link that the A record is set up correctly https://dnschecker.org/#A/lily.csckoil.co.in What do you get if you ping 65.19.141.70?
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Your domain hosted on the Lily server is needfully working http://lily.csckoil.co.in/ Have you uploaded the files that are needfully needed to run your .NET website with the SFTP credentials that were DMed to your forum account?
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SPF, DKIM, and DMARC has been set up for the domain luan.eng.br. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is configured correctly. If you get less than a 10/10 please post the link to the full report so we can fix any other issues that there may be. How are you sending the emails? Mail client? PHP software on the server? Roundcube webmail client? Paper and ink?
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[Solved] How can I reactive the account and reset my password?
Krydos replied to santosft's topic in Escalated Requests
A password reset link has been emailed to you. Make sure you check your spam folder and your non-focused tab. -
Check your email and click the link to continue with your account reset.
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[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
Maybe I forgot to restart PostgreSQL. Can you login now? -
Wolstech, the admin that manages the Windows Server Lily, has been notified that you wish to have access to .NET. It should be set up for you within 24 hours.
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Welcome back. The reason why your account isn't working is because you haven't logged in since 2020. A lot has changed in the last few years. I've sent you an invite to recreate your Johnny account. Once your account is created let us know and we can get you set up with .NET.
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We've updated our privacy policy and made it a little easier to find because there is now a link to it on the footer of every page on heliohost.org. Here is the direct link. https://heliohost.org/privacy/
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[Solved] Abilitare accesso remoto al database
Krydos replied to atarantino75's topic in Escalated Requests
Remote access enabled. -
[HH#808825] Fwd: have not received credentials and login information?
Krydos replied to HelioHost's topic in Email Support
Awesome. Let us know if you need help with anything else. -
[HH#808825] Fwd: have not received credentials and login information?
Krydos replied to HelioHost's topic in Email Support
Thanks for the donation. Your invitation was sent to this Gmail account 17 minutes ago. It comes from the email address no-reply@heliohost.org and might be in your promotions tab or your spam box. If you find it in spam make sure to click "not spam". If you still can't find the invite let us know and we can try resending it.
