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If you have a question about our hosting, a question about a hosting feature, or don't know how something works, then post your concerns here.

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Please check our wiki before posting to avoid common questions that can be answered using self-help.

3781 topics in this forum

  1. Official HelioHost Wiki 1 2

    By jje,
    • 29 replies
    • 19.6k views

  2. [Krydos] I lost remote access to the database

    Topic was moved to forum Escalated Requests

  3. [Krydos] Does Tommy Server Not Support WebSocket Upgrades?

    Topic was moved to forum Escalated Requests

  4. [Krydos] Johnny not responding to PHP

    Topic was moved to forum Escalated Requests

  5. [Answered] How do I connect with filezilla?

    By epik5,
    • 2 replies
    • 223 views

  6. [Answered] Solved

    By epik5,
    • 1 reply
    • 124 views

  7. Does Heliohost allow the mod_rewrite Apache module?

    By codecreature,
    • 1 reply
    • 146 views

  8. Question about Morty plan payment

    By peeky,
    • 3 replies
    • 236 views

  9. Disk space questions (especially r.e. Plesk logs)

    By codecreature,
    • 2 replies
    • 197 views

  10. Let's Encrypt vs PositiveSSL on VPS

    By devzx,   
    • 2 replies
    • 219 views

  11. [Answered] IPv6 AAAA record

    By paul70,
    • 0 replies
    • 196 views

  12. How to use other WSGI modules in conjuction with Python Flask on Johnny server?

    By jaecadejnight,
    • 1 reply
    • 254 views

  13. [Answered] Do I need my own domain if I want to purchase your VPS?

    By cebolln,   
    • 2 replies
    • 344 views

  14. [Answered] Morty Storage

    By lia,
    • 1 reply
    • 250 views

  15. Where can i see the php error logs?

    By izia,
    • 1 reply
    • 186 views
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