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Unknown025

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Unknown025 last won the day on April 21

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About Unknown025

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  1. Unknown025
    This support request is being escalated to our root admins.
  2. Unknown025
    Domain added, it'll take effect in two hours. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Johnny's IP.
  3. Unknown025
    Looks like MoneyBroz added that domain for you. If you're not using HelioHost's nameservers, be sure to create an A/AAAA record to Tommy's IP address.
  4. Unknown025
    An administrator will be able to change it for you.
  5. Unknown025
    An administrator can provide deeper insight. Did you end up checking the error logs at all?
  6. Unknown025
    Domains re-added, will take effect in about an hour and fifteen minutes.
  7. Unknown025
    An administrator will be able to do this for you.
  8. Unknown025
    Domain added, will take effect in about an hour. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Johnny's IP for the domain to work. Your username is the name you use to login at https://heliohost.org/login. We can sometimes find your hosting account from your forum username, but they're not always linked. Unless you set xn--plised-pxa.ee as your main domain during the registration process, it's not currently possible to add domains by yourself.
  9. Unknown025
    Domains re-added, they'll take effect in about an hour. If you're not using HelioHost's nameservers, you'll need to update your A/AAAA records to Johnny's IP address.
  10. Unknown025
    An administrator will be able to do this for you.
  11. Unknown025
    https://blog.thirugns.helioho.st/ loads for me. Your second domain does show an HTTP 500 error. I'd recommend checking your error logs in Plesk (https://wiki.helionet.org/View_Error_Logs). It's likely a problem with WordPress or one of its plugins.
  12. Unknown025
    Domain added, will take effect in just under an hour. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Morty's IP for the new domain.
  13. Unknown025
    Glad you figured it out.
  14. Unknown025
    Please don't create multiple threads for the same topic. It's possible the backup was performed before you created your PHP file. You'll need to either look for the PHP file in your own backup, or recreate it from scratch.
  15. Unknown025
    Domain added, it'll take effect in just under two hours.
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