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Unknown025

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Everything posted by Unknown025

  1. License and registration please. You were suspended for using 105 GB of memory. If you'd like to be unsuspended, you need to come up with a plan to reduce your server load.
  2. It's possible your IP address got blocked in our firewall. Are you able to connect from another Internet network? I can check if your IP was blocked if you're willing to share it (or send me a private message).
  3. Your account was suspended for consuming over 100 GB of memory.
  4. Are you looking to change your forum username or hosting username?
  5. Subdomain added. It may take up to two hours for changes to take effect.
  6. If you list what domains you'd like to add, we can add them for you. I don't know much about how popular our subdomains are with search engines, but if you leverage SEO then you should have no problem getting onto the first page of results.
  7. I'll escalate your thread so Wolstech can answer that for you.
  8. I have removed your old domain, but am unable to add the new domain you requested. I've escalated your thread so an administrator can look into this.
  9. Your domain has been changed. Please create an A record to Tommy's IP address or switch HelioHost's nameservers for your new domain to take effect.
  10. Your account was suspended for containing suspicious content. I've escalated your thread so an administrator can comment.
  11. Your account has been deleted and a new invite sent to your email address.
  12. Your account was suspended for hosting phishing content. I'll escalate your thread so an administrator can comment, but phishing content is against our terms of service.
  13. Your account has been deleted. Thank you for using HelioHost.
  14. Account deleted. Thank you for using HelioHost.
  15. Domain changed. It may take up to two hours to start working. Please create an A record to Johnny's IP address or switch to HelioHost's nameservers for the domain change to take effect.
  16. Domain changed, it may take up to two hours to take effect. Remember to create an A record to Tommy's IP or use HelioHost's nameservers.
  17. Your domain has been changed. It may take up to two hours to take effect. Remember to either change your nameservers to HelioHost's or create an A record to Tommy's IP address.
  18. I am personally not very familiar with content management systems, but you could start by taking a look here: https://wiki.helionet.org/misc/wordpress#wordpress-alternatives
  19. You were suspended for using over 10000 CPU. I do not know what software you're running, but it is causing too much load. You'll need to come up with a plan to reduce your server load before I can unsuspend your account.
  20. Your account was suspended for using 10114 CPU. If you'd like to be unsuspended, I need to know what your plan is to reduce your CPU load to ensure this doesn't happen again.
  21. I've escalated your thread so an administrator can confirm the donation. Once that's done, we'll be able to set up a Tommy account for you.
  22. Domains added. Remember to set your nameservers to HelioHost's or create an A record to Johnny's IP address.
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