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Posts
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Everything posted by Unknown025
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License and registration please. You were suspended for using 105 GB of memory. If you'd like to be unsuspended, you need to come up with a plan to reduce your server load.
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[Solved] Request to Add an Addon Domain
Unknown025 replied to thedannified's topic in Customer Service
Domain added.- 1 reply
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- tommy account
- add on domain help
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It's possible your IP address got blocked in our firewall. Are you able to connect from another Internet network? I can check if your IP was blocked if you're willing to share it (or send me a private message).
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[Solved] Why My account suspended?
Unknown025 replied to orca's topic in Suspended and Queued Accounts
Your account was suspended for consuming over 100 GB of memory. -
Are you looking to change your forum username or hosting username?
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Subdomain added. It may take up to two hours for changes to take effect.
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I'll escalate your thread so Wolstech can answer that for you.
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I have removed your old domain, but am unable to add the new domain you requested. I've escalated your thread so an administrator can look into this.
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Glad to hear it works for you again.
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Your domain has been changed. Please create an A record to Tommy's IP address or switch HelioHost's nameservers for your new domain to take effect.
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Your account was suspended for containing suspicious content. I've escalated your thread so an administrator can comment.
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[Solved] Wipe my account to Start from the Begin
Unknown025 replied to elkhaddir's topic in Customer Service
Your account has been deleted and a new invite sent to your email address. -
Your account was suspended for hosting phishing content. I'll escalate your thread so an administrator can comment, but phishing content is against our terms of service.
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Your account has been deleted. Thank you for using HelioHost.
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Account deleted. Thank you for using HelioHost.
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Domain changed. It may take up to two hours to start working. Please create an A record to Johnny's IP address or switch to HelioHost's nameservers for the domain change to take effect.
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Domain changed, it may take up to two hours to take effect. Remember to create an A record to Tommy's IP or use HelioHost's nameservers.
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What is your hosting account username?
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Your domain has been changed. It may take up to two hours to take effect. Remember to either change your nameservers to HelioHost's or create an A record to Tommy's IP address.
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I am personally not very familiar with content management systems, but you could start by taking a look here: https://wiki.helionet.org/misc/wordpress#wordpress-alternatives
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[Solved] Request Unsuspension
Unknown025 replied to anukultripathi's topic in Suspended and Queued Accounts
You were suspended for using over 10000 CPU. I do not know what software you're running, but it is causing too much load. You'll need to come up with a plan to reduce your server load before I can unsuspend your account. -
Your account was suspended for using 10114 CPU. If you'd like to be unsuspended, I need to know what your plan is to reduce your CPU load to ensure this doesn't happen again.
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I've escalated your thread so an administrator can confirm the donation. Once that's done, we'll be able to set up a Tommy account for you.
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Domains added. Remember to set your nameservers to HelioHost's or create an A record to Johnny's IP address.
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