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Unknown025

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Everything posted by Unknown025

  1. This support request is being escalated to our root admins.
  2. No hosting account exists for your forum account. Do you just want your forum account deleted?
  3. An administrator will be able to help you with this.
  4. Krydos will be able to do this for you. What is your VPS number?
  5. There is no account with that email or username.
  6. Domains added. You will need to create an A/AAAA record to Tommy's IP address or switch to HelioHost's nameservers for the changes to take effect.
  7. An administrator will be able to handle this for you. Just as a heads up, there is a transaction fee for refunds in accordance with our policy: https://wiki.helionet.org/Refunds.
  8. panel.hhfn.org.bd added, management.hhfn.org.bd removed.
  9. I've escalated your thread so an administrator can answer this for you.
  10. Domain added. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the changes to take effect.
  11. Domain added. You'll need to create an A/AAAA record to Johnny's IP address or switch to HelioHost's nameservers for the changes to take effect.
  12. How did you attempt to issue the SSL certificate?
  13. Domain added.
  14. Your domain name has been changed. It may take up to two hours for the changes to take effect.
  15. An administrator might be able to help with this. I've escalated your thread so one can weigh in.
  16. Domain has been added. You will need to either create an A/AAAA record to Tommy's IP address or switch to HelioHost's nameservers for the changes to take effect.
  17. You have created multiple accounts, which is against our terms of service. Which account would you like to keep? Resolved on Discord.
  18. Your account has been deleted as requested. A backup of your site is available here: https://backup.heliohost.org/.
  19. Your account has been reset. Do you still want all the previous domains to be recreated?
  20. The domain has been added. You will need to switch to HelioHost's nameservers or create an A/AAAA record to Tommy's IP address for the changes to take effect.
  21. You were suspended for having multiple accounts, which is against our terms of service. Which account do you want to keep?
  22. Domain has been updated, it may take up to two hours to start working.
  23. Sorry, I didn't realize that. Your account has been reset, you should receive an email to recreate your account.
  24. Please create a post from the same account as you registered with, or send an email to support@heliohost.org from the email you provided during the signup process. This is to ensure that you own the account you'd like to reset.
  25. This support request is being escalated to our root admins.
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