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Unknown025

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Everything posted by Unknown025

  1. Your account does not appear to be suspended at this time. Are you able to login at https://heliohost.org/login?
  2. Domain added. You'll need to create an A record to Johnny's IP address or switch to HelioHost's nameservers for the changes to take effect.
  3. Your account was suspended as you had created more than one account, which is against our terms of service.
  4. IP address unblocked.
  5. Your account has been deleted, and an invite link to create a new account has been sent to your email.
  6. I have added the domain to your account. An administrator will have to configure email for you, so I have escalated your thread so they can look into that for you.
  7. Account unsuspended. It may take up to two hours to begin working again.
  8. I've escalated your request, Wolstech will be able to assist you with this.
  9. Domain added.
  10. You were suspended for using over 10000 CPU and using a disposable email address, both of which are against our terms of service. You'll need to provide a real email address and a plan to reduce your server load before your account will be unsuspended.
  11. Domain added. You'll need to create an A record to Johnny's IP address or switch to HelioHost's nameservers for the changes to take effect.
  12. Okay, account unsuspended. It may take a few minutes to begin working again.
  13. You were suspended for creating multiple accounts, which is against our terms of service. Which account do you wish to keep?
  14. Domain added.
  15. It most certainly is. I've changed your main domain, create an A record to Tommy's IP address or switch to HelioHost's nameservers and allow for up to two hours for the changes to take effect.
  16. Domain added. You'll need to create an A record to Johnny's IP address or switch to HelioHost's nameservers for the changes to take effect.
  17. Your account was suspended for using 10139.80 CPU. I have unsuspended your account, please reduce your server load.
  18. As far as I can see, your account is still active. Are you sure you're using the correct password?
  19. I have added that domain to your account. You'll need to create an A record to Tommy's IP address or switch to HelioHost's nameservers for the changes to take effect.
  20. I've escalated your thread so an administrator can validate your donation. Once that's finished, we'll be able to add the domain for you. What do you mean by increasing your account's quota, is that in reference to storage?
  21. Hi Ron. I've added those domains for you. For the changes to take effect, you'll need to create an A record for each of those domains and point them to Tommy's IP address, or switch to HelioHost's nameservers.
  22. I have unsuspended your account, it should start working again shortly. I don't know the reason as to why your account was suspended for high load, so I've escalated your thread so an administrator can provide some insight.
  23. You were suspended for consuming 100.19 GB of memory. I've unsuspended your account, it should start working shortly. I don't know what software you're running, but it's possible your account was hit with a lot of bot traffic recently, as that has happened to other accounts as of late.
  24. It is certainly possible. Your domain has been changed to efixio.com. Create an A record to Tommy's IP address or switch to HelioHost's nameservers, and allow for up to two hours for the changes to take effect.
  25. You were suspended for creating multiple accounts, which is against our terms of service. Which account would you like to keep?
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