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  1. I accidentally created two accounts. I didn’t know the rule. I will only use one account. Please unsuspend my account.
  2. I accidentally created two accounts. I didn’t know the rule. I will only use one account. Please unsuspend my account.
  3. Please unsuspend my account why are you block again my account please unban my account requested you its a most important for me ? please unblock my account and subdomains please why are you kidding me again please humble request you. Username: texu
  4. Hello HelioHost Team, I hope you are doing well. I would like to request the creation of the following new subdomains under my domain pknlcows.heliohost.us. These subdomains will be used for Telegram bot APIs, webhooks, key verification, and other bot-related services: 1. webhook.pknlcows.heliohost.us 2. botcore.pknlcows.heliohost.us 3. keynode.pknlcows.heliohost.us 4. botpanel.pknlcows.heliohost.us 5. botnode.pknlcows.heliohost.us 6. syncbot.pknlcows.heliohost.us 7. botserve.pknlcows.heliohost.us 8. botflow.pknlcows.heliohost.us 9. verifybot.pknlcows.heliohost.us Please add these subdomains to my account. Thank you for your support. Regards, Username: pknlcows
  5. Hello HelioHost Team, I would like to request new add subdomains under my domain, Please add these subdomains to my account. Username: pknlcows 1. webhook.pknlcows.heliohost.us 2. botcore.pknlcows.heliohost.us 3. keynode.pknlcows.heliohost.us 4. botpanel.pknlcows.heliohost.us 5. botnode.pknlcows.heliohost.us 6. syncbot.pknlcows.heliohost.us 7. botserve.pknlcows.heliohost.us 8. botflow.pknlcows.heliohost.us 9. verifybot.pknlcows.heliohost.us Thank you for your support.
  6. Hello HelioHost Team, My hosting account was recently suspended, and I kindly request clarification regarding the exact reason for this action. Understanding the cause will help me ensure full compliance with your policies moving forward. The following subdomains are currently associated with my account: 1. api.tgbot.helioho.st 2. panel.tgbot.helioho.st 3. server.tgbot.helioho.st 4. secure.tgbot.helioho.st 5. auth.tgbot.helioho.st 6. verify.tgbot.helioho.st 7. connect.tgbot.helioho.st 8. gateway.tgbot.helioho.st 9. control.tgbot.helioho.st If any of these subdomains or related configurations unintentionally violated resource usage limits or other guidelines, I sincerely apologize. I will make the necessary adjustments and ensure strict adherence to HelioHost’s terms. I respectfully request that my account be unsuspended if possible. Thank you for your time and assistance. Regards, tgbot
  7. Hello HelioHost Team, My hosting account was recently suspended. I apologize if any resource usage, script, or configuration accidentally violated the server rules. I did not intend to cause any issues. Please unsuspend my Tommy account. I will make sure to optimize my files, reduce resource usage, and strictly follow all HelioHost guidelines in the future. Thank you for your support and understanding. Please restore my account whenever possible. Regards, [texu]
  8. Hello HelioHost Team, I hope you are doing well. I am requesting the addition of multiple subdomains to my HelioHost account. My account username is: tgbot My main domain is: tgbot.helioho.st Please add the following subdomains to my account: 1. api.tgbot.helioho.st 2. panel.tgbot.helioho.st 3. server.tgbot.helioho.st 4. secure.tgbot.helioho.st 5. auth.tgbot.helioho.st 6. verify.tgbot.helioho.st 7. connect.tgbot.helioho.st 8. gateway.tgbot.helioho.st 9. control.tgbot.helioho.st These subdomains are required for my project structure. Kindly add them to my account whenever possible. Thank you for your support! Best regards, tgbot
  9. Hello HelioHost Team, I hope you are doing well. I am requesting the addition of multiple subdomains to my HelioHost account. My account username is: tgbot My main domain is: tgbot.helioho.st Please add the following subdomains to my account: 1. api.tgbot.helioho.st 2. panel.tgbot.helioho.st 3. server.tgbot.helioho.st 4. secure.tgbot.helioho.st 5. auth.tgbot.helioho.st 6. verify.tgbot.helioho.st 7. connect.tgbot.helioho.st 8. gateway.tgbot.helioho.st 9. control.tgbot.helioho.st These subdomains are required for my project structure. Kindly add them to my account whenever possible. Thank you for your support! Best regards, tgbot
  10. Reason for Suspension: Inactivity Duration of Inactivity: Approximately 4 months Hello HelioHost Support, I hope this message finds you well. I am writing to kindly request the unsuspension of my Johnny account. I have been unable to access or log in to my account for the past 3 to 4 months due to not having access to a device during that time. Additionally, I have important files stored on that account that I need to recover. Now that I am able to use a device again, I would like to resume access to my account and services. I would greatly appreciate it if you could reactivate my account or let me know the steps necessary to restore it. Thank you for your time and support. Best regards!
  11. Good afternoon, morning, or evening. Sorry to bother you. I recently realized that my Helio Host account is suspended when I log into the administration panel and search for my page on Google: www.colegiosantoangel.helioho.st My question is, why? Because they suspended it. I feel like it's a mistake. I need the page working and my account active because that page I have: www.colegiosantoangel.helioho.st. I have a system contract with a school in my region. user Brayan2005 email [ redacted by KazVee ] I'm using the new account I created with my wife's email because the registered email address [ redacted by KazVee ] won't let me send this. I hope you see the message. Please return my account and page to working order.
  12. Unsuspension My Account Because I am Not Cross The Terms & Conditions.
  13. I am not using any illegal activities so, Could you please unsuspended my account.
  14. Username: kingofgamer, Server: Johnny, Main domain: kingofgamer.com.np Subject: Apology for TOS Violation and Request for One-Time Forgiveness Dear HelioHost Support Team, I hope this message finds you well. I?m writing to sincerely apologize for violating your Terms of Service by creating multiple accounts. I now understand that this was against your policy, and I take full responsibility for my actions. I did not intend to abuse your generous free hosting service, but rather made a mistake out of enthusiasm and lack of full understanding. HelioHost is a rare and valuable resource for learners and developers like me, and I truly appreciate the support you provide to the community. I respectfully request a one-time forgiveness for my account. If granted another chance, I assure you that I will fully comply with all TOS and maintain only one account moving forward. Thank you for considering my request. I understand if a reversal is not possible, but I would deeply appreciate any opportunity to correct my mistake and continue using HelioHost respectfully. Warm regards, Binod BK Masterhero220@gmail.com Kingofgamer On Sat, 21 Jun 2025, 9:29 pm HelioHost, wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Kingofgamer, > > We have noticed a new login to your account that may indicate a violation > our Terms of Service. If you didn't read our Terms during the creation of > your account you may do so now by going to https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the following: > > ? Multiple family members creating an account from the same internet > connection. > ? Logging in from a school internet connection where another student also > has an account. > ? Logging in from a work internet connection where a coworker also has an > account. > ? Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend were > because people didn't read the first line in our Terms of Service and > created more than one account without getting permission in advance. This > applies to both our free Johnny accounts and donor Tommy accounts. If you'd > like to have more than one account you may do so by moving your accounts to > our Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by donations > we don't have a huge budget to purchase an unlimited number of servers to > keep up with the demand for accounts. We turn away hundreds of people every > day who would love to have an account, but we can't host their website > because our servers are so full. We don't think it's fair for some people > to have more than one account, while at the same time, so many other people > aren't able to have an account at all. > > If you did create more than one account, just let us know which one you'd > like to keep, or explain what the situation is. You can reply to this email > or click the Contact Support button below to let us know how we can help. > Please respond to this within the next 24 hours to avoid any downtime for > your website(s). Thanks. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >
  15. Hello HelioHost Team, I knew that having multiple accounts is not allowed under HelioHost's policy. Unfortunately, I didnt know same rule applies even to donated accounts: Username of suspended account (donated): roxanne Username of active account (free): xdwolf I would like to respectfully request the following: Reopen the suspended roxanne account (I donated for this account and would prefer to continue using it). Disable/delete the xdwolf account to comply with your one-account-per-user rule. If possible, please move my current domain niraj-stha.com.np from xdwolf to roxanne. Remove any existing domain currently assigned to roxanne, if needed for the above transfer. I sincerely apologize for the oversight and appreciate your understanding and support. Thank you for your time and assistance. Best regards
  16. a. your HelioHost username: ducks b. the server your account is on: johnny c. your HelioHost main domain: ns.helioho.st
  17. Is there anything i can do to revive my account or i will need to create another? i need the hosting for my thesis website. I can make sure that the violation will never happen again. Thank you.
  18. Hi, I had not realized that there was a cap on how many accounts you could have for HelioHost. If possible, it would be really helpful if you would be able to unsuspend just the account associated with my email address provided (username:mtowner). Sorry again!
  19. I am not sure what happened. Why was my account suspended? Please lift the suspension. Thank you.
  20. Dear HelioHost Support Team, I hope this message finds you well. I recently attempted to log into my Tommy account (username: niaoniao, linked to the email lenyjoybanasing@gmail.com) to check on my hosted website, but I was unable to access it. The login page stated that either the username or password is incorrect. When I checked the HelioHost website directly, I saw that my account has been suspended. I am unsure of the reason for this suspension, but I would sincerely appreciate the opportunity to regain access, even temporarily. I have not yet backed up my website's files and code, and I would like to retrieve them as soon as possible. Once I’ve backed up my data, I will promptly disable or delete the website if required. Please let me know if any further information or clarification is needed. Thank you in advance for your time and assistance. Best regards, Naomi Liu lenyjoybanasing@gmail.com
  21. My account was suspended. I request to unsuspend my account
  22. Dear Support Team, I recently received a notification that my account has been suspended. I have reviewed the Terms of Service, and I believe this action may have been taken in error. To the best of my knowledge, I have not engaged in any activity that would violate your platform’s rules or policies. If there was any misunderstanding or if my actions were misinterpreted, I sincerely apologize and would appreciate the opportunity to clarify the situation. I kindly request that you review my case and consider lifting the suspension on my account. If there is any further information or action required from my side, please do let me know—I am more than willing to cooperate fully to resolve this matter. Thank you for your attention and understanding
  23. Hey I got again the Message, I dont know why ? My wife is using a Website with the Name Lorcanawawi is this the Problem ?
  24. Dear Helio Support Team, I hope this message finds you well. It appears that a second account was accidentally created using the email address doomlayser@gmail.com. Please feel free to delete this duplicate account. I kindly request that you reactivate the original account associated with ter.horst@icloud.com, as it is important and should remain in use. Thank you for your assistance, and please let me know if you need any further information. Best regards, Eric
  25. Hello I have again this Message, my wife is using One Account too. Maybe this is the reason ?
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