Jump to content

Leaderboard

Popular Content

Showing content with the highest reputation since 01/24/2024 in all areas

  1. Yes we can host this. Just keep in mind the following: Lily has NO CONTROL PANEL. Options in Plesk on Johnny will have no effect on Lily. The requirement for Plesk exists because of databases and email (in the past DNS was also dependent on the other servers, but that changed when we switched to Plesk). The only access you get is FTP. You configure IIS using the web.config file. App pools are restarted by creating flag files and waiting. Lily can host .NET 4.8, 5.x, and 6.x. PHP 5.3 through 8 are available by request. Lily has its own MySQL available, or you can use Johnny's mysql by enabling remote access to the database. If you need email mailboxes, you'll need to use the email on Johnny's Plesk. PHP can use mail() with the caveat that the emails will originate from Tommy (yes, it uses Tommy even though your accounts are on Johnny and Lily). ASP.NET apps will need to use SMTP against a Plesk server to send email. Standard email limits apply. You can have up to 10 domains on Lily, but be aware that a domain attached to Lily cannot also be set up on Plesk at the same time. Usually I create a subdomain for lily (e.g. if your domain is something.heliohost.us, your lily account will be at lily.something.heliohost.us). Disk space on Lily is separate from Plesk since they're different servers, so you have 1000MB on each account. Lily accounts are subject to the same terms of service as your Plesk account. Do you want me to create you a Lily account?
    1 point
  2. He will reply here when he sees this.
    1 point
  3. wolstech would need to create an account for you on Lily. It acts as an addon for your existing Johnny account. Lily also has php support (don't know what the newest version is). He should be on in a few hours.
    1 point
  4. Removed. If any of your files got lost in the process I created a full backup before I changed anything that you can download from https://heliohost.org/backup/ if you need it.
    1 point
  5. I don't need to use wordpress, I'm going to delete it from the services, I'm creating my own system with chatgpt, thanks a lot
    1 point
  6. Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this wp2static plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
    1 point
  7. Apologies for the delays on this one. We have to change that on our side, there is no way for a user to change their document roots themselves. That domain has been updated to use /api.devhabbo.com/www as the docroot. Also, since you mention nodejs, be aware that long-running nodejs applications are a leading cause of load suspensions. If you can, use passenger so the application starts as needed. Once you start your application, monitor your load here to avoid a suspension: https://heliohost.org/load/
    1 point
  8. Try resetting the password at https://heliohost.org/reset/
    1 point
  9. That account's renewal failed (probably due to load if I had to guess). Krydos will need to take a look at it as it did not remove the inactivity page from your account and you can't log in even though the account system shows it as active. There's also no log entry showing it renewing...
    1 point
  10. The account "zorotastic" is currently active. The renew page times out after a few minutes showing the something went wrong page, however your account will continue to renew in the background.
    1 point
  11. Domain added. I'm escalating your thread so an administrator can manage your account. Good luck with your game.
    1 point
  12. The account had just now finished unarchiving. That message displays after a few minutes but the account will still continue to unarchive in the background.
    1 point
  13. Added, it can take up to 2 hours for the new subdomain to start working.
    1 point
  14. Uncheck the wildcard certificate option and try again. That option is not supported at this time.
    1 point
  15. Installed. You can see the list of currently installed modules and their versions on Tommy's Python 3.10 at https://krydos.heliohost.org/pyinfo/info3.10.py
    1 point
  16. A new invite has been sent to the email that was associated with the sr229 account.
    1 point
  17. Your account is currently active.
    1 point
  18. Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.10 at https://krydos.heliohost.org/pyinfo/info3.10.py
    1 point
  19. This support request is being escalated to our root admins.
    1 point
  20. Changed, it can take up to 2 hours for the domain to start working.
    1 point
  21. No inode limit, though we do have a disk space limit of 1000MB as well as the CPU and RAM usage limits.
    1 point
  22. 1 point
  23. Your account was suspended because wordpress is causing too much load on your account. for reference, you used 12916 CPU in 24 hours when the limit is 10000 CPU. This is notorious for wordpress because the software is bloated even by default. i unsuspended your account. if you don't fix the issue that is causing the high load then your account will remain suspended after the 3rd time you get suspended until you fix the issue. i recommend adding deny from all to your .htaccess so you don't get suspended while trying to fix the issue.
    1 point
  24. Password resets are now available without admin assistance through the website at https://heliohost.org/reset/ If you forget the password for your Johnny, Tommy, or VPS account this site should allow you to set a new password after verifying your email address. For the last few years any password reset had to be emailed manually by an admin, which was a lot of work for us, and a hassle for our users. Let us know if you run into any errors while resetting your password.
    1 point
  25. I can remove those as well... Removed.
    1 point
  26. For Heliohost, Spam includes (but is not limited to) activities such as: Sending email to a user that they didn't specifically request or agree to receive (common examples would be buying an email list or scraping email addresses then sending advertising to them). Sending unsolicited advertisements to users who signed up to receive non-advertising email. Sending emails intended to deceive users or steal personal information (phishing). If we receive a spam complaint from someone you send email to, your account will receive a permanent ban.
    1 point
  27. SPF, DKIM, and DMARC have been set up on the domain nexusentrehub.org.ng. We recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If the score is less than 10/10 please post the link to the full report so we can help you with any other issues that there may be. I would also like to remind you that sending spam from our servers is against our terms of service, and if we get a single report that your account sent spam your account will be permanently suspended with no second chance. Your example emails seem like spam to me personally, but as long as the people specifically sign up for them, and you don't send them to anyone who hasn't specifically requested the email you might be alright.
    1 point
  28. At this time, we will not be approving any increase to the 50 per day and 10 per hour limits on your account. For the vast majority (more than 99% of users), these limits have been shown to be suitable for things such as registration/validation emails to be sent by sites hosted here while preventing use of the service for advertising, spam, and phishing campaigns. If you need additional email capacity or intend to send bulk email in the volumes you're discussing, you will need to consider external email services designed for sending bulk email.
    1 point
  29. How many emails you plan to send per day? Where you get the email addresses from? How can recipients of your emails unsubscribe? Do you have an unsubscribe@yourdomain.com address set up? Do you have an abuse@yourdomain.com address set up? Does each email have a link to unsubscribe? Do you share or sell email addresses that you get to others? Post an example of the messages being sent.
    1 point
  30. Remote access enabled. host=65.19.141.77 port=5432 username=lucasbeley_unagiadmin dbname=lucasbeley_unagi password=<set in Plesk>
    1 point
  31. you can find the ssl/tls setting by clicking the dropdown menu beside your domain. it will be the first option under security.
    1 point
  32. www.sylvain.heliohost.org currently does not exist. it would need to be added to secure it. it isn't that important because most modern browsers do not need to use www to access a website.
    1 point
  33. SPF, DKIM, and DMARC have been set up for the domain thestreetartlist.com. We recommend sending an email to https://www.mail-tester.com/ to make sure everything is set up correctly. If your score is less than 10/10 post the link to the full report so we can help you fix any other issues there may be.
    1 point
  34. This support request is being escalated to our root admins.
    1 point
  35. Also since you are using cloudflare, make sure you set the A record to 65.19.141.67 and the AAAA record to 2001:470:1:1ee::2009
    1 point
  36. WP is notorious for this. The 504 errors are due to how bloated and inefficient it is...it's timing out while trying to finish processing. Our system doesn't log which file is causing the load so we can't tell what is causing it, with Wordpress installations on your account, I'm not at all surprised you keep getting load suspensions. Please be more mindful of your load and consider dumping Wordpress. Since you've been suspended twice for this now, we expect this to be fixed promptly. A third suspension for load may be permanent if you haven't made an effort to fix it.
    1 point
  37. We will update our wiki article on how to get started with Flask eventually, but just posting a quick example here so people can comment and ask questions on this thread. Create a directory on your main domain called flasktest. If you were transferred from cPanel your main domain will be parked on the public_html directory. If you created a new account on Plesk your directory will be httpdocs. Create an .htaccess file inside the flasktest directory with these contents: Options +ExecCGI RewriteEngine On RewriteBase / RewriteRule ^(media/.*)$ - [L] RewriteRule ^(admin_media/.*)$ - [L] RewriteRule ^(flask\.wsgi/.*)$ - [L] RewriteRule ^(.*)$ flasktest/flask.wsgi/$1 [QSA,PT,L] Create a file named flask.wsgi inside the flasktest directory with these contents: import os, sys # edit your path below sys.path.append("/home/domain.helioho.st/httpdocs/flasktest"); sys.path.insert(0, os.path.dirname(__file__)) from myapp import app as application # set this to something harder to guess application.secret_key = 'secret' Create a file named myapp.py inside the flasktest directory with these contents: import sys from flask import Flask, __version__ app = Flask(__name__) application = app @app.route("/") def hello(): return """ Flask is working on HelioHost.<br><br> <a href="/flasktest/python/version/">Python version</a><br> <a href="/flasktest/flask/version/">Flask version</a> """ @app.route("/python/version/") def p_version(): return "Python version %s<br><br><a href='/flasktest/'>back</a>" % sys.version @app.route("/flask/version/") def f_version(): return "Flask version %s<br><br><a href='/flasktest/'>back</a>" % __version__ if __name__ == "__main__": app.run() Make sure your directory structure and files look like this: flasktest/ ├── flask.wsgi ├── .htaccess └── myapp.py 0 directories, 3 files If you did everything right it should look like this: https://krydos.heliohost.org/flasktest/ *** Please note that since wsgi uses server side caching your changes might not appear immediately, and in some cases might take several hours to update. We recommend developing your Flask app on your home computer and hosting the production copy on the server.
    1 point
  38. For anyone interested, here's a zip file with Krydos' Flask example: https://kairion.helioho.st/flasktest.zip Just download it and extract on httpdocs (Plesk's new account) or public_html (cPanel's transferred account), open flask.wsgi (which is inside the directory flasktest that'll be created when extracting the downloaded zip file) and find: sys.path.append("/home/YOUR_DOMAIN_HERE/httpdocs/flasktest"); And change YOUR_DOMAIN_HERE with your actual domain, e.g.: sys.path.append("/home/kairion.helioho.st/httpdocs/flasktest"); And then you can access your Flask example: https://kairion.helioho.st/flasktest/ @krsmith28p Here's a zip file with Krydos' Flask example adapted to run on web root (httpdocs for Plesk's new account or public_html for cPanel's transferred account): https://kairion.helioho.st/flasktest_on_webroot.zip Just extract it on your web root (as indicated above), remove all index files that it may have (index.html, index.htm, index.php etc.), open the file flask.wsgi and find: sys.path.append("/home/YOUR_DOMAIN_HERE/httpdocs"); And change YOUR_DOMAIN_HERE with your actual domain, e.g.: sys.path.append("/home/kairion.helioho.st/httpdocs"); It will work the same way as Krydos' original example. You can read these three files and check the differences between them and Krydos' originals. It's actually really easy: I just found all references for "flasktest" (the directory we make in the original example) and removed them (or changed them to a simple "/"). I'm not a Python/Django/Flask expert, but feel free to ask any questions and if I can help, I'll be glad to.
    1 point
  39. I missed the fact that the URL has to have the '/flasktest/' on the end (as in http://myname.helioho.st/flasktest/) Without that, it shows the index.html file (in my case the original 'hosting' site version). Spent 24 hours thinking it wasn't working....
    1 point
×
×
  • Create New...