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Showing content with the highest reputation since 08/23/2023 in all areas

  1. Your main domain has been changed to "hydroplu.me". Don't forget to either change your nameserver's to HelioHost's or create an A record to Tommy's IP address.
    1 point
  2. You need to remove all of the extensions from Wordpress, or just use something that's not Wordpress. WP is infamous for being extremely heavy on resources. Unsuspended.
    1 point
  3. You should be able to just sign up for a Venus VPS here: https://heliohost.org/vps/subscription/?mem=2&cpu=2&hdd=50&os=ubuntu22 Since a VPS comes as a bare Linux install, you'll need to install a web server and related components then move your content over. Many users choose to install a free control panel to simplify things since a VPS is otherwise entirely command line driven. Hestia is one such free control panel that's widely used for this, though KeyHelp has also been mentioned on here. I'll escalate this to Krydos since he supports VPSes. Once you purchase it and it's built, he can help you get it set up and configured if you're not familiar with setting up a linux box.
    1 point
  4. Added. They will take up to 2 hours to work. Please make sure you set up NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or create A and AAAA records pointed to the IPs shown in Plesk.
    1 point
  5. You can find the correct settings in the mail section by clicking the I button at the very right of the email you want to setup.
    1 point
  6. 1 point
  7. Your account has been deleted and an invite for a new account has been sent to you.
    1 point
  8. Domain has been changed. It can take up to 2 hours for it to start working.
    1 point
  9. We received $24.61 worth of ETH which is close enough to $25 to get you upgraded to 6000 MB. Thanks for all the donations over the years. Let us know if you need help with anything else.
    1 point
  10. He can't log in because he's suspended for having multiple accounts...
    1 point
  11. Both Johnny and Tommy now have SSL enabled on MariaDB (MySQL) connections. We recommend updating your remote code to use SSL to connect to your database. SSL was already enabled on PostgreSQL so now you can use encryption for all of your database connections regardless of which you choose to use. Let us know if you run into issues or have any questions about anything.
    1 point
  12. You were suspended because you used 150.46 GB of memory and over 40k CPU in 24 hours. Try to keep those number under 100 GB memory and 10k CPU to avoid being suspended. 98.41% of your memory usage and 94.70% of your CPU usage is coming from the Wordpress .com domain which is pretty typical for Wordpress. We recommend switching to literally anything other than Wordpress, converting your Wordpress site to a static site, or if you don't want to get rid of Wordpress for some reason we recommend switching to a VPS plan. The $4 per month Mercury VPS should be able to handle your site much better than Johnny with basically no chance of being suspended, plus it will be a lot faster for you too. Unsuspended.
    1 point
  13. I'll escalate your request so an administrator can make the call on that one.
    1 point
  14. There you go [root@control ~]# dig +noall +answer -x 65.19.191.152 152.191.19.65.in-addr.arpa. 21600 IN CNAME 152.subnet144.191.19.65.in-addr.arpa. 152.subnet144.191.19.65.in-addr.arpa. 14400 IN PTR pizzabeer.club. [root@control ~]# dig +noall +answer -x 2001:470:1:1ee::69 9.6.0.0.0.0.0.0.0.0.0.0.0.0.0.0.e.e.1.0.1.0.0.0.0.7.4.0.1.0.0.2.ip6.arpa. 14400IN PTR pizzabeer.club.
    1 point
  15. Hello @chamnabyun. If you have an account on one of the shared host servers (Tommy, Johnny, Ricky) then you can't access SSH for security reasons: https://wiki.helionet.org/faq#can-i-use-ssh However if you have a VPS server then you can easily have access to SSH: Login on https://heliohost.org/login/ with your account's username and password. Click on "Connect to SSH on your VPS." (our just click here: https://heliohost.org/dashboard/ssh/). On that page you'll have access to your VPS IP address, SSH service connection port and your username (your password is the same as your HelioHost account you used to login on dashboard). Use Putty (if your OS is Windows), Google Chrome's extension "Secure Shell" (any OS that runs Chrome) or run "ssh" on your terminal (if your OS is either Mac, Linux, BSDs etc.). Note: I did a briefly explanation about SSH connection because I'm considering that you do know how to use it. If it isn't your case reply providing your OS and I'll post a specific step-to-step for you. Also, if you found any errors while trying to connect to a VPS using SSH, please provide as many details as possible (error message, what OS and software you're using to connect to your server etc.) so we can provide a better support for you.
    1 point
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