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Showing content with the highest reputation since 02/28/2024 in all areas

  1. Both Johnny and Tommy now have fully licensed Softaculous available to everyone to install the latest version of 459 different software packages with just a single click. If you're not familiar with Softaculous it automates the installation of most popular software with the latest version, and can help you easily stay up to date as well. Since we offer free hosting we attract a lot of people who are new to web hosting, and installing some software can be very confusing if you don't know what you're doing. With Softaculous you just pick the software, enter a few variables, and click install. When we switched control panels we canceled our Softaculous subscription because Plesk comes with a built in software installer, but after using it for a few years we found it to have very out of date software, and not very many options. We recently reached out to Softaculous and they agreed to give us a non-profit discount to help us fulfill our mission to provide high quality, free or low cost hosting options to students, small businesses, and anyone who can't afford paid hosting. We hope you enjoy it. Let us know how it works for you if you test it out.
    3 points
  2. Free signups on Johnny now reset every 12 hours at midnight UTC and noon UTC. For the last 8 years we've been offering new free signups starting at midnight UTC and staying open as long as we can, but also not allowing too many accounts to keep the uptime high. This works great for most of the world. For instance, signups reset at 4pm to 8pm in the US, 10pm in Brazil, 12am in England, 1am in France, 1am in Germany, 2pm in Hawaii, 7pm in Peru, 1pm in New Zealand, 8am to 11am in Australia, 9am in Japan, 8am in China, 5:30am in India, etc. However, between India and Germany not many people are awake when signups open. We get a lot of complaints from people living in those areas, and our responses have always been, "I had to stay up until 2am three nights in a row to get my account", or "I had to stay up until 3am to get my account", or "You could just donate $1 and get an account whenever", or "You're lucky because there wasn't even an option to donate back in the day when I got my account". Johnny has been really stable the last year since we started offering free signups again, and we feel like we can increase the number of new accounts that we give out each day. Instead of increasing the number of accounts available at midnight UTC we instead decided to offer signups twice per day to help out those people who don't want to set an alarm and wake up at 4am just to get a free hosting account. Let us know what you think of this change.
    3 points
  3. I spoke with Krydos on this, he confirmed this issue does not look to be on our end, but rather an issue with DNS propagation of the name server settings from in.eu.org. He was able to show that some servers around the world are reporting cloudns as the DNS provider, which is obviously incorrect. You'll need to contact the admins who handle in.eu.org for assistance with this issue (note that in.eu.org has a different admin from eu.org).
    1 point
  4. I'll let Krydos take a look at this as I don't see anything wrong on our end. Zone files look fine, check fine, and resolve when queried directly. He's the expert on these name servers though. I did correct missing A records for your subdomains on Cody (my fault as when I restored this for you I didn't know the DNS servers don't actually talk to each other...), but that didn't resolve the fact the root domain itself still won't resolve. As for this morning (on a different computer), I get this. The major DNS providers just return nothing at all for your domain. At work last week they returned an NXDOMAIN. C:\Users\Owner>nslookup sgnetworks.in.eu.org ns1.heliohost.org Server: UnKnown Address: 2001:470:1:1ee::3 Name: sgnetworks.in.eu.org Address: 65.19.141.67 C:\Users\Owner>nslookup sgnetworks.in.eu.org ns2.heliohost.org Server: UnKnown Address: 2001:470:1:1ee::2 Name: sgnetworks.in.eu.org Address: 65.19.141.67 C:\Users\Owner>nslookup sgnetworks.in.eu.org 1.1.1.1 Server: one.one.one.one Address: 1.1.1.1 Name: sgnetworks.in.eu.org C:\Users\Owner>nslookup sgnetworks.in.eu.org 8.8.8.8 Server: dns.google Address: 8.8.8.8 Name: sgnetworks.in.eu.org
    1 point
  5. To use CF, you just add the domain in CF, it will try to copy the needed records. If that succeeds, you can just change the name servers at your registrar to what they give you and it will work. If you want to configure manually in cloudflare, you just set the A and AAAA records for the base domain to the IPs shown in Plesk, and create a CNAME for www that’s pointed to your domain. If you need email to work, there’s additional records needed as well (an MX, and 2 TXT records for SPF and DKIM).
    1 point
  6. Unsuspended. It may take a few minutes to work. To clarify the policy for others who may read this, users are allowed one Plesk account total , not one account per server. Users cannot have an account on both Plesk servers at the same time. Also, the multiple account policy does not apply to VPSes.
    1 point
  7. This user is no longer with heliohost (which is kind of sad, because he was an awesome moderator). You can find the same info here for Johnny: https://krydos2.heliohost.org/pyinfo/info3.10.py https://krydos2.heliohost.org/pyinfo/info3.6.py https://krydos2.heliohost.org/pyinfo/info2.7.py For Tommy, remove the 2 after krydos.
    1 point
  8. Added. Please be sure to configure DNS if you haven't already. The domains may take up to 2 hours to start working.
    1 point
  9. Domains removed. The webmail and mail subdomains are reserved names used for your domain's email service. It is possible to add the webmail one I believe if you want to override its purpose, but its not generally good practice as it breaks access to Plesk's webmail.
    1 point
  10. media.orcagroup.top has been added. mail.orcagroup.top cannot be added because it already exists and handles the emails sent to your website. Krydos or someone else can give more info about this. Also krydos or another root admin has to remove the domains for you.
    1 point
  11. We don't host that domain. https://dnschecker.org/#A/dosprn.com If you want to host dosprn.com with us either Set your NS records to ns1.heliohost.org and ns2.heliohost.org OR set your A record to 65.19.141.67 and your AAAA record to 2001:470:1:1ee::2009 You don't have to do both, just one or the other. The advantage to option 1 is we can create all the other DNS records for you like MX, SPF, DKIM, DMARC, TXT, etc. if you don't know what you're doing. The advantage to option 2 is you can create all those records without an admin helping you if you're an advanced user and already know how to do all of the DNS stuff. Once we host that domain you will be able to install SSL on it.
    1 point
  12. Domain name: https://stasi.heliohost.org/ Username: stasi2 Server: tommy2 Since sometime earlier today, my site has been returning HTTP 500 Internal Server Error, and returning the following in the error log:— [Thu Mar 14 05:22:24.339293 2024] [fcgid:warn] [pid -----:tid ---------------] (104)Connection reset by peer: [client ---.---.---.---:-----] mod_fcgid: error reading data from FastCGI server [Thu Mar 14 05:22:24.339375 2024] [core:error] [pid -----:tid ---------------] [client ---.---.---.---:-----] End of script output before headers: index.php I was able to access my site fine earlier today, and first noticed this error about an hour ago, though I don't know exactly when it started. I'm sorry to bother you with this issue, since I don't see any other reports about it, but since no changes were made to my site on my end in the time between it working and not, I'm inclined to believe the problem might be somewhere on your end. Please let me know if there's anything else I can do or with which I can provide you.
    1 point
  13. Hi ! got 500 error on any php script, including "Hello world" simple script, since Thu Mar 14 04:21:10 Error_log : [Thu Mar 14 04:21:10.041187 2024] [core:error] [pid 30672:tid 140669255358208] [client 17.241.75.154:40454] End of script output before headers: index.php No error on pure html files.
    1 point
  14. Also, considering the domains requested, please be aware that Wordpress usually gets the user suspended for high load, so I would advise not using that for your blogging software.
    1 point
  15. We have an exception in our multi-account detection for these two accounts now.
    1 point
  16. Our system tells users apart by the device and network you log in from. If you share a computer or network, you're considered one person to our system. The account irlhaiku has been unsuspended. I'll let Krydos decide on the other one.
    1 point
  17. Remote access enabled. host=65.19.141.67 port=5432 username=bpharoah_admin dbname=bpharoah_retrodb password=<set in Plesk>
    1 point
  18. Try deleting everything in /home/ppblk.space/chat.ppblk.space/ and run the installer again.
    1 point
  19. This support request is being escalated to our root admins.
    1 point
  20. I didn't forget anything, thestreetartlist never mentioned what port it was running on, so I just assumed it was some already open port. Anyways, outbound 27017 has been opened on Johnny. Does it work now?
    1 point
  21. Basically what MoneyBroz said. Your public IP address is changing too frequently. Cellular internet, cell phones, and some anonymizing software like Cloudflare Warp and Tor that are designed to frequently use different exit IPs will cause this. If you're not using any of those, try a VPN whose IP doesn't change frequently and see if it works properly.
    1 point
  22. It will keep logging you out when your IP address is continuously changing in a short time period. Try using a VPN that doesn't change your IP address constantly.
    1 point
  23. The MongoDB module has been installed on Johnny's PHP 8.2 https://php82.krydos2.heliohost.org/ Let us know if it works.
    1 point
  24. The reason I ask is because I've been considering providing MongoDB hosting on our own servers so people don't have to use remote databases. It seems to be a pretty popular database system, but I haven't used it at all myself. I suspect it would be a fairly sought after feature if we were able to start supporting it. Installing it and maintaining it would definitely be a learning experience for me and I love learning new things, especially stuff related to hosting and computers in general. As far as getting logged out, if it happens in less than a minute or so it's probably because your IP address is changing. Plesk hates it when your IP changes and it logs you out, sometimes only after a few seconds. If you get logged out after 30 minutes or so, then that's just by Plesk's design. If you install PhpMyAdmin or Adminer in your httpdocs folder you can set the logout timer to whatever you want. For example, https://stackoverflow.com/a/64480479 https://stackoverflow.com/a/11858297
    1 point
  25. Password resets are now available without admin assistance through the website at https://heliohost.org/reset/ If you forget the password for your Johnny, Tommy, or VPS account this site should allow you to set a new password after verifying your email address. For the last few years any password reset had to be emailed manually by an admin, which was a lot of work for us, and a hassle for our users. Let us know if you run into any errors while resetting your password.
    1 point
  26. Having free hosting is great, but you also need a domain in order to get your website online. You could of course use a free subdomain from your webhost, but that generally limits your options and means you cannot transfer your website elsewhere without having to change your URL as well. That's the problem a free domain solves. This list is composed of providers who offer free domains at no charge and give you full DNS control as well as the ability to use your own nameservers (or the nameservers of HelioHost). Free domain providers: FreeNOM - The company previously responsible for .tk is now also poviding free .cf, .ga and .ml domains. This is the only provider who offers free top level domains. But be warned, .eu.org - Free subdomain with rather complicated registration procedure. But this provider has been around since 1996 and most likely will be around for a long time. nom.za - This is a special provider. The good news: nom.za domains are not free subdomains, they are valid third level domains just like .co.uk domains. The bad news: there are a lot of strings attached to managing a .nom.za domain, which you can find on their website (and are too extensive to be covered here). FreeDNS: FreeDNS is a service where people can submit their domains so other people can get subdomains from it. This community oriented nature means there are over 100,000 domains in there pool and many of them can be used to get free subdomains. Source: This list has been made possible using the list from http://getfreedomain.name/ Dead links (that may come back): Free Available Domains - A clean, no nonsense provider with free subdomains of usa.cc, sxx.in, flu.cc, nut.cc, ibiz.cc, igg.biz and tld.cc. .cu.cc - A popular free subdomain provider. They have been doing quite well in the last few years and have a neat referral program to earn some extra money. Interdots: Interdots is a company with many different "registrars" under them. Each registrar is responsible for a number of domains they provide subdomains for, with each registrar being responsible for a different top level domain. Except for their names and domains they offer, all registrars are almost the same so if you've tried one, you've tried them all. nic.de.vu - providing free subomdains of various .vu, .tc and .ms domains PopNIC - providing free subdomains with the .pn TLD NeuNIC - providing free subdomains with the .vc TLD HomeNIC - providing free subdomains with the .hm TLD UNONIC - providing free subdomains with the .tf TLD MediaDots - providing free subdomains with the .mn TLD LavaNIC - providing free subdomains with the .lv TLD
    1 point
  27. We discussed this on Discord, but the database doesn't exist right now so remote access cannot be enabled, plus I also explained that PostgreSQL database name and PosgreSQL username can't be the same like they can on MariaDB/MySQL.
    1 point
  28. In the helionet wiki they showed a tutorial about how to get a free SSL in Zerossl. Now Zerossl is their own certificate company and doesn't provide more than 3 90 day certificates (or 1 90 day certificate renewed twice). But now you can get either unlimited 90 day GoGetSSL certificates from: https://freessl.space/ or you can get unlimited CertCloud certificates from: https://freessl.org/. Those unfortunately don't support wildcards or multidomains (a paid addon). If you want one that supports wildcard SSL then you can use the automated certificate bot from: https://www.win-acme.com/. They support multidomains and wildcards so you can get unlimited Zerossl issued SSL (or let's encrypt) for free.
    1 point
  29. I tested installing Laravel through Plesk on Tommy and it worked just fine for me. You must have corrupted your account somehow. I created a full backup which you can download if you need it from https://heliohost.org/backup/ You have 4 options: Reset your account to the default settings, which includes deleting all of your data, but this would fix Laravel. Install Laravel manually without Plesk's help. Switch to a VPS and use the Docker deployment of Laravel. https://heliohost.org/vps/ Use something other than Laravel on your existing, albeit broken, account. I recommend option 1, since it's likely that Laravel isn't the only thing broken on your account, but that requires a lot of effort from you to restore all of your websites from backups.
    0 points
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