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Files renamed and account unsuspended. Please be mindful of automated calls like this. I would recommend no more often than once every few minutes, perhaps even less depending on how heavy the script is on the server. Your account can take up to 2 hours for the domains to function again.

That domain is already present on your account.

Domain added, it'll take effect in about an hour and a half. If you haven't switched to HelioHost's nameservers, you'll need to create an A/AAAA record to Johnny's IP address for the domain to work.

This support request is being escalated to our root admins.

Domain added. It can take up to 2 hours to start working. Thanks for being a heliohost user since 2012, we appreciate the many years you have been a user.

Docker is only supported on a VPS. I have no idea what n8n is, but from what i was able to find, it's highly unlikely to be supported on shared hosting as well.

Tommy is getting upgraded! Johnny may have thrown a tantrum and demanded to jump ahead of his place in line, but our exclusive donor server hasn't been forgotten, and is finally going to get even faster and even more up-to-date. We will be starting a major upgrade soon, and wanted to let you know what to expect. What is changing: PHP: All of the versions of PHP currently available on Tommy will still be available after the upgrade. Node.js: We are adding versions 26 and 25. All other versions of Node.js currently available on Tommy will remain available after the upgrade. Python: We are adding version 3.14. Version 3.9 will remain the same. Version 3.12 will be removed. Django: We are adding version 6.0.7 running on Python 3.14. We are removing version 6.0.3 running on Python 3.12. Flask: We are adding version 3.1.3 running on Python 3.14. We are removing version 3.0.3 running on Python 3.12. MariaDB: We are adding version 12.3. We are removing version 10.5. PostgreSQL: We are adding version 18.4. We are removing version 13.23. Unfortunately, we don't have a way of tracking which accounts are using which Python modules right now. So if you're using any modules, please take a look at https://tommy2-info.heliohost.org/pyinfo/info3.14.py as soon as possible, and request any modules that you'll need that aren't already available. In the future, we plan to add a system for tracking which modules each account needs, allowing us to pre-install them before an account is moved. For now, you will need to re-request them. You can use this link https://helionet.org/index/forum/45-customer-service/?do=add to let us know if any modules you need are missing. Another thing to keep in mind during an upgrade like this is that your IP address will be changing. If you use our nameservers, ns1.heliohost.org and ns2.heliohost.org, your DNS records will be updated to the new values for you. If you use external DNS, such as Cloudflare, you'll need to manually update your DNS records yourself. You will receive an email with the correct values when it's time to change them. If you don't want downtime due to incorrect DNS records, you could temporarily use our DNS until you're moved, and then go back to the external DNS afterwards. You will receive an email when your account begins its migration to the new hardware, and a second email when the move has completed. We are taking volunteers to be the first ones to experience the upgraded speed and features, so if you're ready to move, let us know. If you need a little more time to make sure your website is ready for the upgrade, let us know, and we can move you to the end of the list too. If we don't hear from your we will assume you're ready to move now. Let us know if you have any questions.

您好，我想知道哪些域名是免费的

The domain names you can get for free with HelioHost end in 'helioho.st' or 'heliohost.us'. You can have up to 10 domains on your account. However we prefer not to add domains unless / until they are actually going to be used, because even just having more domains on an account can negatively impact the performance of the server for everyone. You can read more here about how to ask for another domain to be added to your account: https://wiki.helionet.org/Addon_Domains I hope this helps, but please let us know if you have any other questions.

Mine's 384Kbps :angry: Expensive and slow - because I live in South Africa.

When I did a speed test with Gtmetix I found out that my website loaded in only 1.2 seconds with a TTFB of 963 milliseconds. That is really fast considering, 1 I did not optimize the speed of my website, 2 I used WordPress, three I have a ton of different posts, and 4 this is a FREE hosting. To compare that a website hosted on a good webserver in Hostinger (a paid shared hosting plan) with nothing on it had also had a loading speed of 1.2 seconds. Thank You Heliohost for this High Quality Hosting.

Ofcourse tommy is mor fast than other paid hosts in many ways. We have to thank you for that ?

The good thing now is that plesk comes with nginx caching which will make the site even more faster.

Follow this tutorial: However Heliohost is moving to Plesk so you may not be able to do this until later.

Your account has only used 9.8 GB of memory and 694.6 units of cpu in the last 24 hours. That's not bad at all for a wordpress site.

As much as we love to hate on WP around here, I have to admit that number is extremely impressive. And yes, when the content on it is set up correctly (and it's tested outside of registration hours since Tommy does often slow down around midnight UTC), a Tommy account can in fact be faster than some paid hosts.

Now that I installed a WordPress plugin (wp-rocket) the loading time decreased and had a largest contentful loading time of 482 ms and a fully loaded time of 900 ms