It looks like during the raid rebuild the Johnny server data rolled back to March 8th, so we'll only be able to provide backups from data prior to that date. You'll need to rely on your own personal backups that you made over the last few months for any changes since that date. After we're done backing up the data that is available we'll be wiping the server, and rebuilding Johnny.
Verified and sent. Keep in mind that the Tommy server is very slow right now due to being extremely overloaded with people jumping ship from Johnny, but at least he's online.
The extremely time consuming raid rebuild process has finished and Sparkie is back online. All of the VPS on Sparkie seem to have booted up just fine, but Johnny is another story. The widespread filesystem corruption that occurred right before we took him offline cannot be undone, and even though the hardware is operating normally now, Johnny will never be the same again. The databases all seem to be ok, but Apache won't boot up do to thousands of errors in the configuration. The next step will be to try to make backups of everyone's accounts.
If cryptocurrency is legal in your country you could use any of the wallets listed at https://heliohost.org/donate/ Make sure you donate at least $1 USD after fees. If you make a donation with crypto make a new post with this link https://helionet.org/index/forum/45-customer-service/?do=add and tell us the cryptocurrency used, the amount sent, and the time of the transaction. Most of the cryptocurrencies listed take 1-2 hours to verify, but Monero (XMR) and Aeon could take 24+ hours so they're not recommended. If you have another cryptocurrency that you would like to donate that isn't listed we may be able to create a wallet for you. Just let us know.
I tried for 15 minutes to create a mail.ru email address, and it never would send me the SMS code. Maybe the US has some digital embargo on Russian text messages or something? I'll try it again tomorrow.
Thanks for the feedback, and thanks for the donations. I may try creating a mail.ru account to see why our emails aren't being delivered to the inbox. We have 13 accounts with a mail.ru email address, one was registered just a few weeks ago, so it seems like our emails get delivered to some people.
We're still working on getting access to the Johnny hard drive, and we're still hopeful that we can get everyone's data off of there. It's just going to take some more time. We haven't given up yet.
Some good news though, is we're getting closer to releasing the Morty server. We should be able to get the first beta testers moved over in the next week.
Resent. Please be aware that if you find both emails now only the link in the second email will work, as the link in the first email was invalidated by resending it. Obviously, make sure you check your spam box and promotions tab or whatever else place your email provider may try to hide it from you.
WSGI control access has been enabled on the domain mvt-capital.com. To restart your Flask app and load new code changes in simply edit /home/mvt-capital.com/httpdocs/mvtcapital/mvtcapital/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
Your VPS rebuild has been started, and you will get an email in a bit when it finishes. Your next free rebuild will b available on 2024-08-19. If you need another rebuild prior to that date they can be purchased for $1 each. Let us know if you need help with anything else.