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Krydos

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Krydos last won the day on March 8

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  1. Your subscription has been canceled and you won't be billed again. Thanks for using our VPS service.
  2. @wolstech will create your Lily account when he sees this.
  3. This support request is being escalated to our root admins.
  4. In order to use Django on Python 2.7 you'll need to get a VPS. https://heliohost.org/vps/ Your account is currently on Johnny which only supports Django on Python version 3.10.
  5. Here's some ideas on our wiki regarding Wordpress https://wiki.helionet.org/misc/wordpress
  6. If you need to have port 13401 opened and don't want to get suspended for high memory usage we recommend getting a VPS which start at only $4 per month can be purchased from https://heliohost.org/vps/ Tommy is limited to 100 GB per day, which is about 71 MB if it runs constantly. A lot of Node.js applications like proxies use more than 71 MB so they can't run on Tommy without getting suspended. Also we don't open ports on Tommy, like Wolstech already mentioned, but you can open any or all of the 65535 ports on a VPS.
  7. Regarding, just you or Johnny, it's definitely just you. You can see the status monitor at https://status.heliohost.org/ Over the last week the average response time is 374 ms. If your website takes more than 374ms to 1000ms to load then it's your software or your network connection, not the server.
  8. Wordpress will also run faster on a VPS, and you won't get suspended for high load like on Johnny. https://heliohost.org/vps/
  9. We don't host that domain. https://dnschecker.org/#A/dosprn.com If you want to host dosprn.com with us either Set your NS records to ns1.heliohost.org and ns2.heliohost.org OR set your A record to 65.19.141.67 and your AAAA record to 2001:470:1:1ee::2009 You don't have to do both, just one or the other. The advantage to option 1 is we can create all the other DNS records for you like MX, SPF, DKIM, DMARC, TXT, etc. if you don't know what you're doing. The advantage to option 2 is you can create all those records without an admin helping you if you're an advanced user and already know how to do all of the DNS stuff. Once we host that domain you will be able to install SSL on it.
  10. We should also point out that we offer free domain names too. yourdomain.helioho.st has the same number of dots as yourdomain.eu.org and is only 4 characters longer. helioho.st and heliohost.us domains are available instantly, start working within 2 hours, and don't require waiting months to get registered.
  11. It looks like none of these domains are registered, which would explain why they were all deleted from your account. Have you logged in to your Freenom account recently? Are you aware that Freenom shows all signs of shutting down entirely soon?
  12. It looks like you may have a memory leak
  13. Reverse DNS has been set up for you.
  14. We have an exception in our multi-account detection for these two accounts now.
  15. Did you tell us in advance that your coworker and you would be logging in from the same IP and the same browser? Arbitrary means "Determined by chance, whim, or impulse, and not by necessity, reason, or principle." You weren't arbitrarily suspended. You were suspended because our terms of service state that each person is allowed to have 1 account, and 2 accounts were logged in to from the same IP address and the same browser. 99.99% of the time that means 1 person has more than 1 account. There is a very good reason you were suspended.
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