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HelioHost is happy to announce that we're disabling ads across all of our websites and hosting plans, including the free Johnny plan, starting now. Back in 2008 through 2016 or so HelioHost was 100% funded by ads, and we made so much ad revenue that we even managed to save up quite a bit of money in our bank account too. It might come as a shock to some of you, but it isn't free for us to provide free hosting, so we still have to pay for stuff like electricity and internet access. As the years went by Adsense kept paying less less and less each year, and our bills kept adding up to be higher than the ad revenue. So our bank accounts kept dwindling lower and lower. There were a few scary years in there where we had to make some hard decisions whether or not to just give up and shut down entirely. We didn't think anyone would be willing to donate to us, but we didn't really have a lot of other options, so starting in 2016 we began asking for donations. We were then, and still are, completely shocked by how generous people can be. After finishing a record setting fundraiser to purchase a new server earlier this year, we discussed it and decided that we don't need ads at all anymore. As long as people keep donating towards our non-profit mission to provide free or low cost hosting, we don't need to bombard you with annoying advertisements. Thank you to all of our donors for making this possible.

First of all, sorry for the long downtime on our main website. Over the past few years our main database has just been getting slower and slower. It was last rebuilt in 2017 so it was well overdue for an upgrade. A few days ago the main database was so slow that we decided to take it offline, and rebuild it with a modern operating system and up-to-date software. We expected the downtime to last a few hours, but then during the upgrade everything fell apart. While Cody was down, his twin brother Brody got so sad he died too. This happens sometimes with twins because they can't live without each other, which is cute but also very tragic. So then, with both a dead Cody and a dead Brody, we had no nameservers, no main database, no website, no forum, no wiki, etc etc etc. But here at HelioHost we never give up. No matter how many servers explode, or how many evil for-profit corporations try to destroy us we will never give up. It took a few days, but our main website is back online, both of our nameservers are back online, our forum is working again, and a lot of the stuff going on behind the scenes are working again too. That said, there is still plenty of stuff that isn't working yet. The main issue seems to be that during the upgrade of the nameservers a lot of DNS zones got lost, so some websites are offline. If your domain gives a DNS error when you try to visit it in a browser let us know and we can take a look. It usually only takes a few seconds to recreate the DNS for you. We're still working on getting everything functional again, but we're making progress. Thanks for everyone's patience during this crazy rebuild.

You've probably heard of Apache and Nginx, but have you heard about Caddy? In this video we show you how to install the Caddy webserver software on your VPS. Caddy is known for issuing SSL certificates automatically, and being easier to configure than his more famous relatives. It's worth checking out! https://youtu.be/Vq-cKnQGevU It's been a bit since we released a new video, but hopefully you enjoy this one. Some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

One of the most common questions we get is "Can I run a Minecraft server on HelioHost?" The answer is yes, and we've made a video tutorial on how to get started. https://youtu.be/JAXDD7VYHUk We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

We have made some changes to the Tommy server to help reduce the number of 503 errors, and speed up the execution of PHP scripts. The feedback we've gotten so far seems to indicate that it is working. We have also noticed that the changes have sped up the time it takes for Apache to restart which should reduce downtime as well. Since the DDoS was targeting the webmail subdomain of random domains hosted on Tommy we just went through and disabled Roundcube on every account. We figure most people probably don't even use the webmail anyways so it is a waste of system resources to have it on by default. If you regularly use Roundcube webmail you can re-enable it yourself on your domain if you need to. Login > Continue to Plesk > Mail > Mail Settings > [Your Domain] > Webmail > Select Roundcube > Ok After enabling webmail again you will need to wait for up to 2 hours for an Apache restart before it will work. In the meantime if you go to webmail.yourdomain.helioho.st it will show the queued page with an estimate of when webmail should start working again. We will also be disabling webmail on Johnny to help with the 503 errors on that server too. We will likely need to disable free signups for a day or so because the server gets really slow while all the webmails are being disabled so account creations tend to time out. Let us know if you have noticed an improvement on the PHP performance of Tommy, or if you have any questions.

Domain added. it can take up to 2 hours to start working.

HelioHost is happy to announce that we now support PHP 8.5 on the Morty plan. The Tommy plan will be upgraded to have PHP 8.5 soon, and after that Johnny will have it installed too.

Should be fixed. /tmp was full again...

Here is the second video in our Minecraft series. This video documents how to set up a modded Minecraft server on a HelioHost VPS. https://youtu.be/Fgmzvrtu7sA We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

it reflected now. thanks @MoneyBroz!

found it, @Krydos! Github Webhooks - Heliohost Wiki I can't contain my excitement right now, haha. thanks for adding it on wiki.

Happy Memorial Day everyone! HelioHost has released a new YouTube video on how to issue a Google Trust Services certificate on a VPS. Check it out and subscribe at https://youtu.be/qXp6pw_aV0w We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

Over the past week or so both Johnny and Tommy have been experiencing occasional slow loading and 503 errors on PHP pages from time to time. This is definitely not normal because we've been using Plesk since 2021 and none of us can even remember the last time we saw a 503 error, and then suddenly they are happening quite frequently on these two servers. We are investigating the issue, and are hoping to resolve it soon. In the meantime, here are some ideas you can do to improve the uptime of your PHP based website. 1. Morty hasn't been affected at all by the 503 errors on PHP pages at all so far, so this is a great time to upgrade to our fastest flagship server starting at only $1 per month. You can check out the discounted Morty packages at https://heliohost.org/dashboard/move/ and move yourself over without talking to an admin by using our fully automated upgrade process with zero downtime for your website if you're interested in trying it out. 2. VPS also have not been affected by the 503 errors either. They start at $4 per month, and aren't affected by other users on the same server as you, because on a VPS you're the only user. Being able to have root SSH access is also a great perk of being a VPS customer. You can check out the plans at https://heliohost.org/vps/ 3. If you don't want to upgrade it is possible for some PHP websites to be converted to static websites. Since it is only PHP being affected by these 503 errors converting your site to use only static html, Javascript, and CSS will allow your website to load faster, have less errors, cause less server load, and greatly reduce the chance of your site getting hacked. It's not possible for all websites to be converted though so this isn't an option for everyone. 4. You could also switch to a language other than PHP. For instance, Python websites using CGI, Django, or Flask haven't been affected by the 503 errors at all. Node.js hasn't been affected by the 503 errors either, but if you decide to try Node.js we recommend keeping a close eye on your load graph at https://heliohost.org/dashboard/load/ because it's easy to go over your 200 GB memory limit. In order to diagnose these 503 errors, the first step we're going to take is implementing additional logging and performance monitoring so we can see exactly when and why the errors are occurring. Let us know if you have any questions, or have any additional information to assist in our investigation.

One of the biggest problems on forums these days is lack of good forum etiquette. What some of the newer users of message boards don't understand is that forums have a very different environment from a chatroom, an instant message conversation, or even an email correspondence. Users of respectable message boards are expected to act maturely. And therefore, to help some of our newer users, I have created this guide to maintaining good forum etiquette. Use spelling and grammar correctly. Always capitalize the first letter in a sentence, even if you only have one to post. Always use periods. Capitalize only when necessary. Remember, all caps means you're yelling. Use commas and punctuation marks. The only excuse you can have for bad spelling or grammar is that you are not a native of an English-speaking country, and even then, you should do your best to learn English.Don't post just to up your post count. In fact, don't even pay attention to your post count. The senior members of a forum aren't respected because they have lots of posts, but because they are good contributors. You should strive to do the same.When you post, make it in-depth. Never just say "I agree" or "Good idea." Describe your idea. Say "I agree because..." or "Good idea. I think..." We want to hear a developed opinion, not just a short statement. Two or three word posts aren't really contributing anything to the forum.Know what you're talking about. Most forums are a community of experts and enthusiasts, and they love to discuss their passions. However, if you go into a topic you don't know much about and say something ignorant, it'll really tick them off. Especially if you stated it with authority.Never ask someone a question you can could easily get answered through a search engine or an encyclopedia. People expect you to find things out on your own instead of getting other members to do it for you. Laziness is frowned upon.Make sure never to turn a topic into back-and-forth conversations on random things. Topics are made for a reason - to discuss something. If you go into a topic and turn it into something completely irrelevant from what it was intended to discuss, you're only ruining it for the users who seriously want to discuss that topic.Don't just go through every topic in a forum posting in each one. Most people will find it hard to believe that you actually have something important to contribute to a topic if you post all over the place.Don't overdramatize unimportant things. There is no need to post a sorry thread if you broke a rule, or make a big deal when something doesn't apply to you. If you made a mistake, no big deal. If you follow these rules, people will forget all about it in a month or so.Don't freak out if no one responds. People have things they need to deal with outside of HelioNet. If you have a question and it has gone several days without being answered, kindly bump the thread up so others may see it.These are just the basics of forum etiquette. You'll learn much more as you post and interact with the community. We won't chastise you for a mistake, but we expect you to do your best to follow this guide. Good luck, and happy foruming © Copyright Helio Networks 2006-2009

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Your account was suspended for sending 1117 emails. Can you explain how this happened?

Thank you very much for your quick reply, I really appreciate it

Thank you so much, Moderator KazVee! Thank you for your work and time!

Redis is available on the VPS plans which start at $4 per month. https://heliohost.org/vps/ It's already installed on Tommy's PHP 7.4 https://php74.krydos1.heliohost.org/

I took a look at your account and found 83 MB unemptied trash. root@morty [/home/chrisohps.helioho.st/.trash]# ls -lh total 83M -rw-r--r--. 1 chrisohps psacln 83M Dec 18 04:05 cjb.zip After deleting that for you it brought you to 944 MB which is below the 1000 MB limit. Remember to check the box to skip the trash if you want to avoid wasting space on stuff like this in the future. If you're having trouble staying under the 1000 MB limit you can upgrade your account using the link MoneyBroz posted. Are you able to login now?

Glad to hear it's solved. If you notice anything's wrong, feel free to reach back out.

Thanks for your quick response!

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

I've added those subdomains to your account for you. Please note that it may take up to 2 hours for the changes to take effect. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

This support request is being escalated to our root admins who can verify the transaction and sort this out for you. ?

Username: jchal Add On Domain Requested: dev.gisoa.org DNS A record is already set up on my DNS servers. Thanks for the help.

The best way to do that is to set nap.bunrieucua.com as an addon domain, not an alias, and then put 301 redirects on ygo.helioho.st so everyone who goes to the old URL will get a permanent redirect to the new domain. This is part of the reason I try to talk people out of setting domains up as aliases. This is also the reason I didn't want to waste my time adding it as an alias for you, and waited for Wolstech to do it instead. Now that it's already added as an alias it would be an even more waste of our time to remove it and re-add it as an addon. I'm just typing all of this for anyone know who searches and finds this. The only reason to add a domain as an alias is if you're planning on using both domains forever, and are not retiring either. For instance, I have krydos.com. If I wanted to add krydos.net to have exactly the same content and functionality as krydos.com, and I wasn't going to redirect anyone from one domain to the other, it would make sense to add it as an alias. Maybe the documentation on the wiki can be improved to help people realize that they probably don't want an alias.

Changes to the state of a domain take up to 2 hours to take effect. It's not instant. The domain is already working for me though, so if you're still seeing a 404 error, please clear your cache.

Try the new invite I just sent you.

Glad everything is working for you now. Thanks again for the 5 star review.

An admin will be able to do this for you.

We usually just suggest putting a blank index.html file in the folder to hide the listings when this happens. The Options directive is...weird...on Plesk sometimes. Also, I did notice that your website makes a distinction between /projects/ and /projects (without the trailing slash). I would suggest renaming the projects folder to something not used by the website to avoid visitors accidentally getting the wrong one.

The command is working fine, it's just letting you know that you should use a virtual environment. Parts of the operating system use Python too so if you change the versions or install random stuff to environment that the operating system uses you could break the whole VPS. Here is a guide for how to create a virtual environment and install modules with pip inside it. https://packaging.python.org/en/latest/guides/installing-using-pip-and-virtual-environments/

That feature is primarily meant for debugging/development. Django will work and updates to the code will still take effect without it, but you might see stale code for up to 2 hours until Apache restarts. If you're just planning to run a WSGI program and not actively develop it on the server, you don't need it. Worst case is you install an update to the software and it takes 2 hours to show up. If you do need it, you'll need to move to Morty and request it. Note that the amount of RAM it uses means your bill will be more than the $1 base due to excessive memory usage every month. WSGI control's usage does not fit within the included 200GB/day memory limit.

Not sure what you're even asking for. root@control [~]# dig +short A @ns1.heliohost.org webmail.tenkyuu.dev 64.62.151.106 root@control [~]# dig +short A @ns2.heliohost.org webmail.tenkyuu.dev 64.62.151.106 root@control [~]# dig +short AAAA @ns1.heliohost.org webmail.tenkyuu.dev 2001:470:1:1ee::2009 root@control [~]# dig +short AAAA @ns2.heliohost.org webmail.tenkyuu.dev 2001:470:1:1ee::2009 root@control [~]# dig +short A @ns1.heliohost.org webmail.bochard.net 64.62.151.106 root@control [~]# dig +short A @ns2.heliohost.org webmail.bochard.net 64.62.151.106 root@control [~]# dig +short AAAA @ns1.heliohost.org webmail.bochard.net 2001:470:1:1ee::2009 root@control [~]# dig +short AAAA @ns2.heliohost.org webmail.bochard.net 2001:470:1:1ee::2009 The DNS looks fine to me. Did you enable webmail in the mail settings? We were discussing this in the admin channel and our policy is when people decide they want to swap their main domain and an addon domain, like you just did, we will be requiring them to reset their account and start over entirely because we've done like 15 of these addon domain to main domain swaps now and every single one of them have broken the account in some irreparable way and the result is they end up needing to do a reset anyways. Looks like you broke your account by doing this as well. We usually try to talk people out of it because it's so much work for something that ultimately doesn't matter at all which domain is main and which domain is the addon.

Domain added. it can take up to 2 hours to start working.

Good day! I would like to request a new subdomain 'questlog.tenkyuu.dev' to my currently existing domain 'tenkyuu.dev'. Please also remove this subdomain 'sandbox.tenkyuu.dev'. Thanks!

Free signups on the Johnny server will be reopening in about 10 hours since the maintenance for the last week has been completed. The performance of PHP should be much faster than before, and the number of 503 errors should be much less. Let us know if you notice any difference. Webmail is now disabled by default on the Johnny accounts, but you can enable it yourself if you will be using it.

Remote access enabled. host=65.19.154.94 port=5432 user=moisesbaly_balyonline_db_user dbname=moisesbaly_balyonline_db password=<set in Plesk>

We looked into this further and found that the command `npm run start` was run: | sum(mem) | sum(cpu) | process | +----------+----------+-------------------------------------------------+ | 24064 | 0.00 | /usr/bin/hostnamectl --transient | | 1602836 | 2.30 | Passenger NodeApp: /home/gantelya111.helioho.st | | 36087868 | 0.90 | npm run start:bootstrap | | 45013376 | 1.60 | node --max-old-space-size=460 bootstrap-node.js | | 56514848 | 2.70 | npm run start | | 70923448 | 4.30 | node bootstrap-node.js | The `npm run start` command is not part of the Node guidance page I'd sent you after the 1st unsuspension, so it may be that you did not read the guide. The Node.js Wiki page offers steps to ensure that your Node apps run on Passenger, which is a service on Plesk that helps to reduce Node's memory usage. Running commands that never exit (like `npm run start`) use a LOT more memory. If you need to continue using this command, and so much memory, we'd recommend you upgrade your account to the Morty server. Please make sure to review the Moving Your Account page for more details on the process, and make sure to backup your account before any account move. Once you're ready to move your account, you can begin the automated process from the Dashboard page for account moves. In the meantime, your account has been unsuspended. If you decide to keep your account on the Tommy server, we would strongly recommend checking the Node guidance page linked above, and making sure your app uses Passenger. Please fix the issue quickly since without any code changes, another suspension is likely. Please also be aware of the Three-Strike Policy section of our Suspension Policy.

It looks like you were suspended for using 201.15 GB of memory. I'm not sure what content you're hosting that caused such a massive spike in memory over a ~17 hour period, but it's also possible that a bot or malicious actor is paging your website repeatedly. I've unsuspended your account, it'll resume working shortly.

Will the Morty dashboard's billing in the future go through a prepaid subscription a la Uberspace or it will be a regular postpaid subscription like other services?

I also use an external DNS (Cloudflare). I think you should also mention in the e-mail the need to update the MX and SPF records, if applicable.

Did you read the news? It clearly states that PHP 5.4 is being removed, and PHP 5.6 will still be available. If your software won't run on PHP 5.6 you'll need to move to a VPS https://heliohost.org/vps/ Have you tried following these instructions again after being moved? https://wiki.helionet.org/tutorials/plesk/password-protect-directory

Hi Krydos, thanks! After a short test, I recognized some small problems: 1. I had to reset my password to be able to log in to Plesk (solved). 2. I have a password protected subpage /arcor, another subpage of this /arcor/tmp is not password protected. However, the password is now also requested on the other subpages (still open). 3. I worked on tommy2 with php 5.4.45 and already changed to 5.6.40 in the last days. http://dl5ark.heliohost.org/blitzortung/blitzortung.php?graph_statistics=strikes_time&bo_lang=de&year=2024&month=01&radius=1 still seemed to work, now the diagram is not displayed correctly anymore. Unfortunately the script for lightning detection is from an external source and will not be developed further (still open).

Yes, you will receive an email when you are transferred. If you use ns1.heliohost.org and ns2.heliohost.org nameservers there will be zero downtime because we will keep the old account online for at least 4 hours for DNS to update. That way anyone who has your DNS records cached will see the old site, and anyone who doesn't have your DNS records cached will see the new site immediately. If you use Cloudflare we can't update the DNS records for you so the downtime is fully up to you. I would recommend switching to our nameservers for the next couple weeks if you're worried about minimizing downtime.

Because a large number of our users run older software that needs them. Also, the vast bulk of PHP software available out there requires 5.6 or older even though it hasn't been supported in years. I even actively develop a 5.6 app myself. One of our priorities when it comes to supported features and versions is user retention.

If you have a Johnny account head over to https://heliohost.org/status/ to get yourself set up on the new, freshly rebuilt server. To recap the recent news, about a month ago we noticed quite a bit of input/output errors on Johnny's filesystem. This was surprising because we have redundant raid arrays, and checks in place to alert us if we need to replace a bad hard drive. Apparently the checks had failed, and the raid array was already pretty much destroyed. After failing to rebuild the array using the July 15th data multiple times we tried rebuilding the raid from a drive that was kicked from the array on March 8th. All of the data from March 8th to July 15th was already gone, but we managed to get people backups from the older data. Any changes or new accounts from March 8th until July 15th will need to be restored from your personal backups that you made yourself. Since Morty was approaching completion we quickly finished that server, and then cloned him to make a new Johnny. Setting up a new Plesk server with all of our customizations and settings is very time consuming, but using the cloning technique we managed to shorten the process to only a few days. All of the Johnny accounts that had backups available have been set into the archived state, so if you want to start using your account all you need to do is go to the https://heliohost.org/status/ and it will guide you through the renewal process. If your account was created after March 8th, there is no backup for you, but you can go to the same https://heliohost.org/status/ page and it will give you the option to recreate your account with the same plan and same storage space as you had before. The account will be as empty as a brand new account always is, and then you can restore whatever personal backups you made. If you're having any issues with getting your account working again, let us know, and we can fix it. We have made a lot of changes already to prevent something like this from happening again in the future. Sorry for the downtime, and thank you for your patience.

HelioHost offers free 1 year registration on domains for users who are active users of our service and productive members of our community To get a domain registered, you must have the following qualifications: 1) You must have been a member of HelioNet for at least three months. 2) You must have at least 400 posts. No Exceptions! For every new domain or domain renewal (domains must be renewed yearly) you request, you must have 400 posts. For instance, you may register a single free domain when you have 400 posts, but you will have to have another 400 posts (for a total of 800 posts) in order to renew it the following year. Similarly, if you want to register a second domain you will need to have at least 800 posts, assuming you haven't yet renewed your first domain. If you have met the above requirements, you may initiate a free domain request here. Make sure that this domain has not been registered yet! To do this, execute a simple WhoIs search for your desired domain. Include the following information in your thread: 1) Your full legal name 2) Your email 3) Your home street address 4) Your city, state/province (if applicable), zip/postal code, and country of residence 5) A daytime phone number where you can be reached, including country code (+1 for the USA) 6) Your organization (if applicable) 7) The domain you want to register. 8) The HelioHost account you want this domain to be pointed to. All the above information is required due to ICANN restrictions. If you are uncomfortable posting this information on our forum, please PM it to a Root Admin and post in this topic letting us know that it has been sent by PM so we can check our PMs for it. Be advised, however, that WHOIS information is public, and anybody can look up your information by running a WHOIS search on your domain.

Who created the Creator? You say everything is limited and must rely on something else that is also limited. Therefor, shouldn't someone or something have created the Creator? If you don't believe in a creator because of the question, "Who created the Creator?". Then you must believe in evolution. Therefore you must ask yourself these questions: Who or what started evolution? If your answer might be, The Big Bang. Then who or what started the Big Bang? etc, ect, ect. I myself believe in God who has always existed.