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Unknown025

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Everything posted by Unknown025

  1. You're currently on Johnny. If you want a more powerful server, you can either sign up for Tommy (or donate to receive an invite), or purchase a VPS.
  2. You are suspended for having multiple accounts, which is against our terms of service. What account would you like to keep?
  3. Since we're not hosting main.st4lwolf.org, you would need to create your own redirect using whichever service main.st4lwolf.org is on to create an HTTP 301 redirect to st4lwolf.helioho.st. Alternatively, you can set main.st4lwolf.org to point to Johnny's IP address using an A record or set your nameservers to HelioHost's, and we can then host your custom domain.
  4. I'll escalate your request so an administrator can handle that for you.
  5. If you're looking to uninstall a software package, the easiest would be to reset your account entirely. That said, I'll escalate your request so an administrator can comment, as they might be able to help.
  6. I'll escalate your request so an administrator can set that up for you.
  7. Alrighty, your main domain has been updated. You'll need to create an A record to Tommy's IP address or change your nameservers to HelioHost's if you haven't already.
  8. A staff member would have to do that for you. What would you like your main domain to be?
  9. ...domain added. You'll need to create an A record to Tommy's IP address or switch to HelioHost's nameservers.
  10. Your domain has been changed.
  11. Domain has been added.
  12. Your account has been reset. You should receive an email to sign up for a new account.
  13. Domain added. I'm escalating your thread so an administrator can manage your account. Good luck with your game.
  14. I'm escalating your thread so an administrator can answer your questions in greater detail. You can always check your load at https://heliohost.org/dashboard/load/, though I'm unaware if it is available using PHP.
  15. Hi there. Your account was actually suspended for high CPU usage (10,135). An administrator can give you more details than I can, but the daily CPU limit is 10,000.
  16. Your account appears to be active. Are there any particular issues you're encountering with your login?
  17. Your account has been reset. You should receive an email to register for a new account.
  18. Domain added. Make sure you create an A record to Tommy's IP address or use HelioHost's nameservers.
  19. I'll escalate your request so Krydos can take a look at that for you. Is your VPS #93?
  20. Hi there. Both subdomains have been added to your account.
  21. Your account has been deleted. You should receive an email to recreate your account with 3000 MB of space.
  22. Wolstech was talking about server load, not webpage loading. Both of your sites look to be working just fine, so if you'd like us to help, you'll need to share which URL you're seeing a problem at. You can also view the error log in the Plesk dashboard.
  23. Your account has been deleted. Thank you for using HelioHost.
  24. I'll escalate your request to the administrators, who will be able to send you a password reset link.
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