Unknown025

Glad it works for you now.

Domain added, it will take effect in about 1.5 hours.

A VPS administrator will be able to resolve this for you in about seven hours. It's currently nighttime in the US.

What TLD would you like to use, .helioho.st or .heliohost.us?

Domain added, it will take effect in about an hour and a half.

You were suspended for creating multiple accounts, which is against our terms of service. Which account would you like to keep?

I've changed your domain to "thestreetartlist.helioho.st". If you'd like to use your custom domain with another provider, you can reset your nameservers to Namecheap's provided defaults. Your domain should be updated in a little under 1.5 hours.

Domain added.

I've changed your main domain to turismosostenibile.helioho.st. It should take effect in about 1.5 hours.

We can't remove your main domain without replacing it with another domain. What is it that you are trying to accomplish?

You were suspended for creating multiple accounts, which is against our terms of service. Which account do you want to keep?

Account unsuspended, it should resume working shortly.

You were suspended for creating multiple accounts, which is against our terms of service (https://wiki.helionet.org/hosting/terms). Which account do you want to keep?

Another account has already been unsuspended, so an administrator will need to comment on this. What proxy were you using?

Domain changed, will take effect in two hours. You'll need to update your A/AAAA record if you're not using HelioHost's nameservers.

I've unblocked your IP address. I've never used Plesk's users feature, but you can change the FTP credentials in the "Connection Info" page under "Websites & Domains".

Thank you for letting us know.

An administrator can look into this for you. It looks like your account storage space is still 2000 MB, so it might be an unintended side effect of the recent changes to email.

Your account has been reset, you should receive an email to recreate your account shortly.

We can add domains for you. You can choose to either add a subdomain, a heliohost.us or helioho.st domain, or a domain you own through a registrar.

I've added both subdomains for you, they should take effect in about 20 minutes. To the best of my knowledge, it's not possible to change where files are loaded from for a domain in Plesk.

I can add those subdomains as well, however unfortunately it's not possible for me to modify which directories they will correspond to.

Domain added.

Domains added, they'll take effect in about two hours. You'll need to create A/AAAA records for each domain, pointing to Morty's IP address (or switch to HelioHost's nameservers).

An administrator will be able to set this up for you.