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Unknown025

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Everything posted by Unknown025

  1. Unknown025
    It's likely a file permissions error, but an administrator can give you more information. I'll escalate your thread so one can weigh in.
  2. Unknown025
    Domain updated. Please remember to create an A/AAAA record or switch to HelioHost's nameservers.
  3. Unknown025
    Domain added, it may take up to two hours to begin working. You'll need to either switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP address.
  4. Unknown025
    Added.
  5. Unknown025
    This support request is being escalated to our root admins.
  6. Unknown025
    Invites have been sent. Please let us know if you need anything else.
  7. Unknown025
    I've escalated your request so an administrator can look into it in the morning.
  8. Unknown025
    Your account has been reset.
  9. Unknown025
    I've escalated your request so an administrator can handle this for you.
  10. Unknown025
    Domain added.
  11. Unknown025
    I'd recommend checking the error logs in Plesk. Do you have a .htaccess file?
  12. Unknown025
    Your account has been reset.
  13. Unknown025
    Your account will be updated as soon as an administrator validates the donation.
  14. Unknown025
    Domain added. It may take up to two hours to begin working. You'll need to create an A/AAAA record to Tommy's IP address or switch to HelioHost's nameservers.
  15. Unknown025
    That account has already been deleted. If you'd like your forum account deleted as well, an administrator will have to handle that.
  16. Unknown025
    Your domain has been updated. For the changes to take effect, please allow for up to two hours. You'll also need to either switch to HelioHost's nameservers or create an A/AAAA record to Tommy's IP address.
  17. Unknown025
    Domain added. You'll need to switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP address for the changes to take effect.
  18. Unknown025
    Subdomain added. It may take up to two hours to take effect.
  19. Unknown025
    An administrator can certainly do this for you. I've escalated your request so they can help you out.
  20. Unknown025
    Your account was suspended for violating our terms of service. If you were to be unsuspended, you cannot continue hosting the content you had on your website previously.
  21. Unknown025
    Domain added.
  22. Unknown025
    I've added the domain as requested. For the nameservers, you'll need to either change them to HelioHost's or create an A/AAAA record to Tommy's IP address.
  23. Unknown025
    Glad you figured it out.
  24. Unknown025
    There's no account associated with your forum account. You'll need to create a post from the forum account linked to your hosting account, or send an email to support@heliohost.org from the email you registered with.
  25. Unknown025
    Glad to hear you figured it out.
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