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Posts
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Everything posted by Unknown025
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I am personally not very familiar with content management systems, but you could start by taking a look here: https://wiki.helionet.org/misc/wordpress#wordpress-alternatives
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[Solved] Request Unsuspension
Unknown025 replied to anukultripathi's topic in Suspended and Queued Accounts
You were suspended for using over 10000 CPU. I do not know what software you're running, but it is causing too much load. You'll need to come up with a plan to reduce your server load before I can unsuspend your account. -
Your account was suspended for using 10114 CPU. If you'd like to be unsuspended, I need to know what your plan is to reduce your CPU load to ensure this doesn't happen again.
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[Solved] Request to Move Johnny Server to Tommy
Unknown025 replied to szhiro's topic in Escalated Requests
I've escalated your thread so an administrator can confirm the donation. Once that's done, we'll be able to set up a Tommy account for you. -
Domains added. Remember to set your nameservers to HelioHost's or create an A record to Johnny's IP address.
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That domain is already the main domain for your account.
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Your forum account and hosting account use different login credentials. Use https://heliohost.org/reset/ for your hosting account.
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Domains added.
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How do I access the Custom Environment Variables?
Unknown025 replied to tiger74's topic in Questions
A .env file should work if you have the dotenv Node package, or you can set environment variables in Plesk.- 3 replies
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- node
- enviroment variables
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(and 1 more)
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Why did my service stop working?
Unknown025 replied to thinrys's topic in Suspended and Queued Accounts
The reason is because you attempted to deploy nulled (pirated or cracked) software, which is against our terms of service. -
[Solved] Suspended: furqanasif
Unknown025 replied to furqanasif's topic in Suspended and Queued Accounts
You were suspended for creating multiple accounts. Is this the one you would like to keep? -
Would you like your main domain to be changed to orcagroup.top?
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Your account has been suspended.
Unknown025 replied to ohyo's topic in Suspended and Queued Accounts
Your account was suspended for using 102 GB of memory. If you'd like to be unsuspended, please explain what steps you'll take to reduce your server load. This is the second time you've been suspended for using too much memory. -
Hi there. Please try to use English when on the forums, as most of us are not fluent in other languages. For adding a personal domain, you will either need to use HelioHost's nameservers or create an A record to Tommy's IP address. I've changed your main domain to "ramelseg.com.br", so once you update your domain settings the changes will take effect.
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[Solved] remote access for postgres DBs.
Unknown025 replied to hspierre's topic in Escalated Requests
Krydos is a root administrator, he will be able to help you if you choose PostgreSQL and need remote access. -
That account was deleted on July 27th.
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Please don't create multiple threads for the same topic. I'm unable to find an account with that username, but I'll escalate your thread in the event that an administrator can shed some more details on this.
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There is no estimate for how long it may take to be repaired, but the root administrators are hard at work.
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Node will be updated after Morty (our new upcoming server) is released. I don't have any estimate for when this may happen, but news will be announced here.
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You were suspended for using over 100 GB of memory. While you can see your load at heliohost.org/dashboard/load, there's currently no way to see exactly what's causing your load to increase. I'll escalate your thread so an administrator can look into it for you.
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Your forum account doesn't match that of piyush499. Please create a new thread using the same forum account associated with your hosting account or send an email to support@heliohost.org from the same email as you signed up with.
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[Solved] Requesting to add another domain to my account pandaaaa
Unknown025 replied to pandaaaa's topic in Customer Service
Domain added. It may take a few minutes to start working. -
[Solved] i want to change my domain (dwyazzo2000.heliohost.us)
Unknown025 replied to dwyazzo2000's topic in Customer Service
Domain changed. It may take a few minutes for it to take effect. -
Our terms of service prohibits having more than one account, so you'll need to choose which account you would like unsuspended.