Unknown025

Your domain name has been updated. Remember to update your nameservers to HelioHost's or create an A/AAAA record to Tommy's IP.

If you have already set your nameservers to HelioHost's, your domain should begin working within the next two hours.

Unless you intend to use your own SSL certificate, one will be automatically created for you within 24 hours from Let's Encrypt.

The easiest way is to switch to HelioHost's nameservers. We have a wiki article that provides an overview: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains I have never used Nominalia, so you might have to look around in their dashboard to find how to change your nameservers.

Which domain registrar are you using?

Domain has been changed. Please note that you'll need to create an A/AAAA record to Tommy's IP address or switch to HelioHost's nameservers for the changes to take effect.

valentinesgen.helioho.st has been added to your account. It may take up to two hours to begin working. In case you're curious, you can have up to ten domains added to your account, whether they are *.helioho.st domains, subdomains, or custom domains you purchased from a domain registrar.

Unsuspended.

You were suspended for creating multiple accounts, which is against our terms of service. Which account do you want to keep?

I've unblocked your IP once again. You can try setting a new FTP password in Plesk:

IP address unblocked, let us know if that fixed the problem for you.

I'll escalate your thread so an administrator can look into it. Are you forcing a redirect to HTTPS using a .htaccess file, or some other method?

Loads securely for me. Are you having the problem on one specific device, or multiple devices? It's possible the page was cached, which is why it loads with HTTPS after being reloaded.

You can certainly use Let's Encrypt, in fact Plesk should automatically create a certificate for you if HTTPS is enabled for your domain. If you want to manually fetch a Let's Encrypt certificate, you will need to fulfill the ACME challenge to validate what domain you're creating a certificate for.

Your account has been unsuspended. Please reduce the amount of memory your website uses before you get suspended again.

It's likely a file permissions error, but an administrator can give you more information. I'll escalate your thread so one can weigh in.

Domain updated. Please remember to create an A/AAAA record or switch to HelioHost's nameservers.

Domain added, it may take up to two hours to begin working. You'll need to either switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP address.

Added.

This support request is being escalated to our root admins.

Invites have been sent. Please let us know if you need anything else.

I've escalated your request so an administrator can look into it in the morning.

Your account has been reset.

I've escalated your request so an administrator can handle this for you.

Domain added.