chrisohps

Much thanks for the knowledge sharing... I had heard of this - of course - but not solid on the differences...

Good question. At this point let's go with the solution you suggested: redirect so their browser url bar shows theclippercampaign.com Since the .com was the url I created email accounts, websites and the one shared publicly, it would then make sense to do the above. Now, just for my own education, would it have been possible to redirect to the content in .com but have the address bar show .org? What are the practical options when doing this sort of redirect? What's the technical term for this redirect thing? Would it be too much to ask for a link where I can read up on this and give me a better understanding? Thanks in advance for your help. Chris

Ended up adding heliohost's name servers with the domain registrar. So: Requesting to add new domain name theclippercampaign.org to my account here and have it point/redirect to existing theclippercampaign.com Thanks

Hey guys; Just purchased theclippercampaign.org and would like to redirect to my existing theclippercampaign.com hosted here with you. Created a wildcard redirect with the domain registrar. Is there anything I/you have to do here to make this work? Thanks

Adding a subdomain; Is it possible to add a subdomain titled "webmail..." as in https://webmail.theclippercampaign.com? The idea is to allow new email users to access that subdomain when in need to read their email in a web interface? thanks.

I think I was able to get everything back up and running... Thank you guys for thinking ahead and automatically doing a site and database bk when moving accounts to a new server. We can close this support request email now.

Hold off on my last request. I located a db backup from Mar 11. Gonna explore it and see if I can get the data rebuilt for the new instance. If I have any issues, I will follow up. Thanks

Fixed the DNS issue but landed on another problem I didn't anticipate: When moving to another server, I know domain names are moved. However, are databases moved also or is it the responsibility of the owner to do proper diligence? The database attached to news.burken.com along with the username to access it are no longer showing in the database section of news.burken.com. Would there be by any chance a way to recover that database and username? I didn't do a backup myself before starting the move to new server. It was an impulsive action done because I got suspended too often for smashing past my previous storage allotment. Any advise or information on this would be greatly appreciated. Thanks.

thanks so much for sharing with me where the issue was, Gonna handle it immediately. Sincerely

To whom it may concern; Since the recent changes I ordered for my account, I have been experiencing an SSL issue whenever I access the https://news.burken.com on my account. I fist get the "Your connection to this site is not secure" warning in Chrome then it resolves to the Morty cPanel login page, Can't figure out what's causing this issue. Any help with this would be appreciated. Chris

I might as well do this then. do you have the direct url to go do the upgrade or is it easily located in the heliohost account info. going to look for it. Thanks for the prompt support...

thank you for the reminder. Can you help me make some adjustments to the list or domains/subdomains in my account? - remove the domain 23bill.com and any associated subdomains - that project is dead in the water. - add my.vouchergo.app thanks for the help and reminder

I was trying to avoid maintaining 2 similar subdomains showing the same page. I can do with creation of the two subdomains, separate, and take it from there to explore some possibilities... Thanks for your help. Chris

yes please, alias to the donation.theclippercampaign.com thanks much

To whom it may concern; Please add the following to my account: - vouchergo.app - theclippercampaign.com - donations.theclippercampaign.com is it possible to point 2 subdomains to the same location? I wanted to also add donation.theclippercampaign.com (singular) to my account? if not possible or easy, I'm ok with separate folder locations and will do an auto browser refresh from one to the other. Thanks for your help; Chris