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  1. Hello, happy new year, why is my account closed? Please activate my account, dear support, I didn't do anything wrong, please help me, how many days has my account been blocked.
  2. Hey It Says My account is suspended. Can I know why and I wanna unsuspend it.
  3. If you are somebody that still insists on using WordPress and doesn't want to convert it into static, then this article is for you. I had noticed that my site loaded pretty slow and I just didn't know why. I also saw that a lot of people are suspended because of high CPU load. I did some digging around and found out some tips to reduce CPU load 1. Avoid these plugins: 73 Slowest Plugins that Use Up CPU. These plugins are resource hungry and use up CPU very easily. Alternatives include Rank Math SEO for SEO, Gutenberg for Page Builders, WPForms for contact forms, Ithemes Security for Security, UpdraftPlus for Backups etc. The only exception for me is Elementor Page Builder since some features can't be found anywhere else. Another exception for people is Jetpack if YOU NEED ALL OF ITS FEATURES (since installing the plugins one by one uses more resources), otherwise it is a bloated plugin. 2. Use Asset Cleanup to disable useless features and scripts. Some plugins like Elementor and Contact Form 7 put unnecessary scripts on your site. To get started first install the Asset Cleanup Plugin (I know it is another plugin but it is extremely lightweight and makes your site faster more than slower) and enable test mode in the settings. Now you an play around with the settings seeing if your WordPress site functions as before (don't worry since it is in test mode the changes are only shown to you). 3. Use a CDN. CDN takes the strain off your servers and makes your website load faster for international users. I currently use 2 CDNs: Cloudflare and Amazon Cloudfront. Cloudflare is very easy and straight forward to configure. I also use Amazon Cloudfront for my images which is free up to 5K views per month. Go to optimole.com and create an account, copy your API key. Then go to your WordPress dashboard and install the Optimole Plugin and paste your API key. Optimole not only provides a CDN but also compresses your images by 90% without loosing the quality. 4. Block Cloudflare bots if you use Cloudflare. Sometimes Cloudflare puts bots on your site (sometimes saying your site had 300000 visitors when you barely have 200) so you would need to block some of them using their firewall or your site would drastically slow down. Done. Now this is how fast my website loaded with these optimizations: P.S. My main website isn't hosted on Heliohost (I use Heliohost to host my other website) but another free host (3001.host). However my website used to load in 3.5 seconds and now is 774ms.
  4. Hello there! Please I need help. My account is suspended but i don't know why. As far as I know I did'n send any social media marketing nor spams, I've just created some email accounts and install a Wordpress template site. Here are my account details: Username: integra1Email: integral.definida823878@gmail.comServer: Johnny,Main domain: integra1.heliohost.org
  5. my account was suspended help me please i didn't do anything Eu so coloquei minha rede social e mas nada por favor me ajudem
  6. a. HelioHost username - gypsybud b. server- johnny c. HelioHost main domain - gypsybud.com
  7. A - meca2018 B - Ricky C - meca2018.heliohost.org
  8. User: Diva Dear Sir, Unfortunately my account suspended due to login requirement does not met, may please activate it again? Thank you in advance Best regards
  9. Hi. My account was suspended again. https://prnt.sc/10lddg4
  10. Hi. My account was suspended. idk for why suspended. Can you unsuspend my account? Username > einsch78 Server > Johnny (Unfortunately) (I want Tommy server. My family won't let me register at night) Can you switch me Tommy server? My family won't let me register at night Thanks.
  11. Hi Admin, * Username: edvicon * Server: Tommy * Main Domain: edvicon.heliohost.org (www.edvicon.org) My account was suspended suddenly. Can you please unsuspend it for me? And I would like to know the reason for this suspension. So that I can ensure this won't happen again. This service is very important for us, as this site represents a non-profit start-up. So please help me fast as you can. Best Regards, Nimesh
  12. My account was suspended, probably i forgot to login to control panel
  13. HelioHost username: techfing server account is on : Johnny HelioHost main domain: tech4file.heliohost.org
  14. Hi, My account got suspended about 45 minutes ago. I'm not sure why, because I had reasonable free space and there wasn't inordinate load. Could you give me some more info on what happened? By the way, I also have a VPS, so I'm not sure if there's a connection there. If it's a load problem I could move stuff over to the VPS I guess (I haven't had time to move things over yet, so doing it slowly). Thanks, Hippo
  15. Hello, my account was suspended for not logging in enough. Is there a way for my account to get unsuspended?
  16. HelioHost Username: irlhaiku Server: Ricky Main Domain: irishhaiku.com Suspended for having more than one account - sorry, I didn't realise that this wasn't allowed and that you support addon domains. Could you unsuspend just irlhaiku? Many thanks in advance.
  17. Please unsuspend my account a. HelioHost username: byndvsts b. The server my account is on: Johnny c. My HelioHost main domain: beyondvisits.com
  18. I don't know why my account was suspended, but I can agree that I didn't login for like 30 days, but it said that I was suspended due to not following TOS, or causing high server load.. HelioHost Username: birdie Server: Ricky Main Domain: maanasnair.in Thank you
  19. Hi Team, My email id is maruashok11@gmail.com and my account has been archived due to inactivity. Please activate it, Thank you
  20. Without any warning, I've received a suspended account notice. username: gogi46server: tommymain domain: wagwoord.heliohost.org I have donated and receive an email that I dont have to login in admin panel for a month or tow, I'm running nodejs app only for my self email contet: I was able to match up your donation with your HelioHost account in order to get your thank you gifts to you. I have increased your storage to 3000 MB, and you don't need to log in to cpanel to keep your account active until 2020-12-04. Let us know if there is anything else we can help you with. Thank you so much for your donation!
  21. Hi, Before I had 3 accounts, which were suspended, I asked for the reactivation of 1 and it was reactivated, but now I need to delete all the suspended accounts, since I need to have those emails free, to register and verify if Johnny's server is available, and if so, delete my account and continue registration The User Names are: Current account that is active: santy (fsantyrodriguez07@gmail.com) Suspended accounts that I want to delete: lowm (santiago@lowmodding.rf.gd) megac (santiago@megacloud.cf) pruebas (accounts@lowmodding.rf.gd)
  22. Hi, there. I'd like to request my account recovery. The username is 'munny' and I've been informed that it was archived. Is that possible?
  23. Hello, I accept that I have breached the terms, I had more than one account, but I ask you the favor that it does not matter that you delete all the others and that you only activate this one.
  24. a. your HelioHost username Ryan Cole the server your account is on ricky c. your HelioHost main domain colrryan.heliohost.org
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