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Unknown025

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Everything posted by Unknown025

  1. You were suspended for having multiple accounts, which is against our terms of service. Which account would you like to keep?
  2. You were suspended for high server load (10195 CPU). Please keep your CPU usage under 10000. You can check your load here. I'll unsuspend your account, it may take a few minutes to start working again.
  3. Answered on Discord. Please reduce your CPU usage. WordPress is known for causing high server load, so consider using alternatives if possible.
  4. You were suspended for creating multiple accounts, which is against our terms of service. Is this the account you'd like to keep?
  5. Your account has been deleted. You should receive an email to create a new account momentarily.
  6. Glad you figured it out.
  7. Subdomain added. Please make sure to either create an A record to Johnny's IP address or switch to HelioHost's nameservers.
  8. You were suspended for creating multiple accounts, which is against our terms of service. If you would like, you can choose to keep one of your accounts. The rest will remain suspended.
  9. I'll escalate this thread so an administrator can comment.
  10. You were suspended for having multiple accounts, which is against our terms of service. Which account do you wish to keep?
  11. I find it unlikely, but without seeing your Python script it's hard for me to say.
  12. The maximum CPU limit is 10000. You were suspended for using too much memory, just like two weeks ago. Here's a picture of your load graph for reference: I have unsuspended your account, please lower your memory usage. If you need help diagnosing the issue, our administrators are happy to look into it for you.
  13. Did you create an .htaccess file to redirect traffic from acervo.cloud to reiquezynho.helioho.st?
  14. I have added acervo.cloud to your account. If you want to redirect it to reiquezynho.heliohos.st, you can add a .htaccess to redirect traffic from one domain to the other.
  15. I've escalated your request so a root administrator can assist you.
  16. This support request is being escalated to our root admins.
  17. Your domain has been updated. Make sure that saleh-hr.com has an A record to Johnny's IP address or nameservers pointing to HelioHost.
  18. Account unsuspended (may take a few minutes to begin working again). I've escalated your request, so an administrator can answer your question about retrieving data from your other account.
  19. Which domain do you want those subdomains under?
  20. You were suspended for having multiple accounts, which is against our terms of service. Which one would you like to keep?
  21. I'll escalate your thread to the administrators so they can take a look.
  22. This support request is being escalated to our root admins.
  23. Glad you figured it out.
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