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Unknown025

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Everything posted by Unknown025

  1. Unknown025
    This support request is being escalated to our root admins.
  2. Unknown025
    I'll escalate your request so an administrator can make the call on that one.
  3. Unknown025
    Your website was suspended for copyright infringement, which is against our Terms of Service.
  4. Unknown025
    Hi Ray. It doesn't look like you're hosting that domain through our nameservers, so I'm not sure that we'd be able to create that PTR record for you, but I'll escalate your request to our administrators.
  5. Unknown025
    I'll escalate your thread so an administrator can help you out.
  6. Unknown025
    Forgot that I had the ability to change main domains. Your main domain has been updated, remember to update your nameservers to HelioHost's or create an A record to Johnny's IP.
  7. Unknown025
    Hello there. Please try to stick to English on the forums. I'll escalate your request so that your main domain can be changed to "evangelhomeditado.my.id".
  8. Unknown025
    Account looks to be active to me. Any specific issues you're running into?
  9. Unknown025
    Your old account has been deleted and a new invite link has been sent. For future reference, please don't spam the forums with message requests.
  10. Unknown025
    https://heliohost.org/password/
  11. Unknown025
    I'll escalate that to our administrators.
  12. Unknown025
    I'll escalate your request so an administrator can set that up for you.
  13. Unknown025
    If you'd like, an administrator can check your account to see if there's anything abnormal. Otherwise, I can delete your account and send you a new invite.
  14. Unknown025
    Main domain changed.
  15. Unknown025
    I'll escalate your thread so an administrator can get that set up for you.
  16. Unknown025
    Your account was suspended for violating our terms of service. @wolstech can provide more details.
  17. Unknown025
    If you have your own domain, you can either use HelioHost's nameservers or create an A record pointing to Tommy's or Johnny's IP address.
  18. Unknown025
    There's currently no way to add domains yourself using Plesk. An administrator will have to do it for you. I'll escalate your thread so one can help.
  19. Unknown025
    I'll escalate your thread so an administrator can look into it for you.
  20. Unknown025
    There were some issues with SSL certificates earlier today, all should be resolved by now though. If you're still running into issues, just create a new thread and we'll look into it for you.
  21. Unknown025
    Hi there. I've deleted your previous account and sent a new invite to your email.
  22. Unknown025
    Glad to hear you figured it out.
  23. Unknown025
    Website loads fine for me. Is helioho.st blocked by your firewall or antivirus?
  24. Unknown025
    Hi there, thanks for the donation. I'll escalate your thread so an administrator can help you.
  25. Unknown025
    What is the name of the domain you'd like to be added?
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