Krydos

Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.

Remote access enabled. You're actually on Johnny.

You have to provide a postgresql username as well.

There you go https://krydos2.heliohost.org/cgi-bin/modules37.py

Accounts deleted, and invitation sent.

You're on Tommy now. I also increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-05-05. Let us know if there is anything else we can help you with. Thank you so much for your donation!

Remote access enabled.

Remote access enabled. Port 5432 is postgresql. Port 3306 is mysql.

Probably the best would be for you to verify one more time that you don't need anything backed up from your Tommy account or from the VPS, and then we can delete the Tommy account and the VPS. Then once that's all cleaned up I can send an invite for your son to have a Tommy account to his own email address. That way he can have a fresh account in his own name. If you want to PM me the email address I can send the invite.

Remote access enabled.

Discord.py on Johnny's python 3.7 has been updated from 1.4.1 to 1.5.1.

Does your son want to continue using your existing Tommy account or create one under his own name?

Try sending an email to https://www.mail-tester.com/ Post the report here if you don't get a perfect 10/10 and we can help you get any issues fixed.

You need to specify your database name, not the postgresql database.

Remote access enabled.

Thanks for bringing it to our attention.

We're all volunteers here giving away hosting for free out of the goodness of our hearts. Then you come along and cause 5+ minutes of downtime on one of our production servers. You rightfully get suspended for it, but if that's not enough you make a lot of non-sensical comments and go leave a 1 star review. We don't owe you anything. We're a certified charity that helps thousands of people around the world and we were trying to give you an excellent, high quality service that most companies would charge for, but if you can't appreciate that then you don't deserve an account. We turn away hundreds of people each day that would love to have one of our free accounts. I would rather one of them have the space your account is taking up on the server because they will actually appreciate what they are getting.

If the database name and the database user are the same as before the remote access will work after recreating it.

Try dropping and recreating the database.

You'll need a VPS for that https://www.heliohost.org/vps/

This would really only affect regular users, and it would only affect their one account. If they clicked a bad link it could do something they didn't intend to their account. Since it would only affect the one account it wouldn't do much. People set terrible passwords and get their accounts hacked all the time, and that gives the hacker full control over their account. Clicking a strange link would give even less access than that probably. A bigger concern would be if a root admin with access to WHM clicked a suspicious link, but there's only 4 of us and I hope we're all smart enough not to click WHM links from someone we don't know. Only about 10 out of 5000 accounts even use two-factor authentication. It seems like most people wouldn't even care about this one. We don't even use this. We use a custom command line script that I wrote to transfer accounts that definitely isn't vulnerable to html injection. The brute force on two-factor authentication is a little concerning for the few people that actually use it, but like I said it definitely doesn't affect many. I have some other reasons to update cpanel on Tommy before too long so this will probably get fixed soon enough.

Unarchived.

Remote access enabled.

You seem to be under the mistaken impression that someone is maliciously targeting you for some reason. There is no "unreasonable reason". It's pretty simple, you cause a load spike and you get suspended. I think Wolstech, an admin, has been suspended for high load a few times. My personal account almost got suspended once for high load. Jenova, another admin, came really close to getting suspended for high load too. Yashrs, another admin, has been suspended a bunch of times. The system doesn't even take donations into consideration. Even donors can get suspended for high load. No one is immune. The reason we have to suspend people who cause too high of load is because if we don't the uptime ends up being like 20%. If you don't like being suspended, either don't cause load spikes by using a lot of memory in a very small time, or move to Johnny where the system doesn't really suspend anyone.

I was able to look up your donations with your email address. You're on Tommy now.