Krydos

The subdomain has been created.

An invite to recreate your account has been sent to you.

I created the subdomain lists.hdpnet.heliohost.us and installed SSL on it for you. Are you able to manage your list now?

You can create a mailing list on your own by going to https://heliohost.org/login/ > Continue to Plesk > Mail > Mailing Lists > Create Mailing List. Not very many people use mailing lists so let us know if you run into any issues with it.

Please see https://helionet.org/index/topic/56209-hh905005-transfer-to-plesk-username-wal/?do=findComment&comment=248267 Also be aware that our email system sometimes locks up, or sends emails to spam. It can take a few days to find the emails in spam sometimes. If your email was successfully received you will get an instant reply letting you know. If you don't get that instant reply you can report the issue to us on the forums or Discord so we can get the email system working again.

Your invite to transfer to Plesk was sent over 5 months ago. I have sent a new invite to you, and if you need a backup of your files they can be found at https://heliohost.org/backup/ Let us know if you have any trouble downloading your backup, recreating your account, or restoring your backup to your new account.

Wolstech will be able to create you a Lily account shortly. He usually sends the instructions on how to log in via forum DM.

Your account has been deleted and an invite has been sent to you to recreate your account.

See https://helionet.org/index/topic/56204-hh488731-account-ready-to-go-to-plesk-but-cant-access-the-email/?do=findComment&comment=248263

The invites are only good for 7 days, so an invite from 5 months ago obviously expired a long time ago. Your invite has been resent.

Your subdomain document root has been changed to /node/node.nkpro.helioho.st/ so you can put a node application in httpdocs and another in the node directory. Please be aware that Node.js uses a lot of memory so we recommend only running one at a time to avoid being suspended. Generally you should try to stay under 200 GB of memory per day. If you are curious how much memory you're using you can ask an admin to check for you. Eventually you will be able to check your own memory and CPI usage at the URL https://heliohost.org/dashboard/load/ but it isn't finished yet. We'll make a news post when it is ready.

The subdomain node.nkpro.helioho.st has been created on your account.

You can put your node files in your home directory. You can check out this guide to get started with Node.js https://wiki.helionet.org/tutorials/node.js

Invites are only good for 7 days, so a 4 month old invite is obviously not going to work anymore. Your invite has been resent.

Is that a Python, PHP, Ruby, Perl, Go, C++, Java, etc etc module or can you be any more specific about what you're requesting?

A huge thank you goes out to the anonymous donor who just gave $243 to finish the fundraiser today! We couldn't have gotten our fundraiser to 100% without the 78 other donors so thanks to you all as well. We just purchased the new server and it will be delivered to our datacenter in a few days. Ashoat is going to be visiting the datacenter to install the new server in our cabinet later this month. Once we have the new server physically installed we can begin installing Plesk and all the other software. Everyone who donated $30 or more will then be given early beta access to the new server with no high load suspensions and no inactivity suspensions.

VPS plan. On a VPS you have the whole server to yourself so you don't have to worry about other people's load, and you can only restart Nginx/Apache once every 6 months if you want to. How often does the 504 error happen?

Remote access enabled.

I would consider that a success. Most people know to check spam. Spam box is better than deleted without even being delivered.

Done.

It looks like your domain has a valid SSL certificate now so marking this as solved.

Post the link to the report, not a screenshot of it. Based on the screenshot though, I'm pretty sure you just sent a spammy looking email rather than anything being configured wrong. Send a real email and you should get 10/10.

Actually the issue is you didn't log into your account for 4 months. When an account is reactivated after being archived the DKIM, SPF, and DMARC records aren't automatically recreated for you. To prevent this from happening again please remember to log into your account every 30 days, or donate $30+ to our current fundraiser to get early access to Morty which won't have inactivity suspensions. https://www.gofundme.com/f/heliohosts-morty-server SPF, DKIM, and DMARC have been recreated. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If the score is anything less than 10/10 link the report so we can help you fix it.

Removed. Added.

Your VPS has been canceled and you won't be charged again. Thank you for using our VPS service.