Krydos

Over the past 5 days Tommy's main IP has been getting hit by occasional DDoS attacks. These bursts of traffic can cause our main website, the forums, VPS, and Johnny accounts to be slow or timeout for a bit too. We've been null routing the affected 65.19.141.77 IP as quickly as possible to reduce the downtime for HelioHost services. If your account is located on Tommy and using our nameservers, ns1.heliohost.org and ns2.heliohost.org, we have moved you to another unaffected IP address to keep your website online. If you're using some external DNS service, such as Cloudflare, we have no way of updating your A record so your website will remain on the IP address that is being targeted by the DDoS and you will see much more downtime. If you contact support we can manually move your account to another IP, and you can update your DNS settings yourself. Let us know if you have any questions.

I took a quick look around your account on Ricky and I don't see any malware. Your invite to move to Plesk was sent on 2022-11-14. I have resent the invite. Since you use Gmail it might get delivered to your spam box. If it is in spam please report it as "not spam" so future emails will be delivered to your inbox.

Creating extensions require superuser privileges so we have to create it for you on shared hosting. If you switch to a VPS plan, which start at $4 per month you can create extensions yourself. If you'd like postgis to be enabled on a database please post the database name.

Fixed.

Alright, your VPS has been upgraded. Here is your payment link for 4 GB memory, 8 CPUs, and 100 GB storage is $15.00 per month. https://heliohost.org/vps/pay/?code=6UPEctvrsMto1Qbf

I could upgrade you to 4 GB memory, 8 CPUs, and 100 GB storage immediately if you want.

We currently have -4 GB of memory including the requests that are in front of you. We are going to be setting up a new server with VPS space in late June so maybe sometime in early July we can get you upgraded.

Remote access enabled.

Remote access enabled. The standard method should work. Let us know if it doesn't work.

Remote access enabled.

Installed. You can see the current list of installed modules and their versions at https://johnny.kairion.eu.org/pyinfo/info3.10.py Yes, get a VPS and you can restart Flask whenever you want. They start at $4 per month. For shared hosting the changes can take anywhere from 1 minute to 2 hours, plus changes can revert to old versions depending on if your old code is cached on an Apache process. We only restart Apache every 2 hours to keep the uptime high.

Installed.

The subdomain has been created.

An invite to recreate your account has been sent to you.

I created the subdomain lists.hdpnet.heliohost.us and installed SSL on it for you. Are you able to manage your list now?

You can create a mailing list on your own by going to https://heliohost.org/login/ > Continue to Plesk > Mail > Mailing Lists > Create Mailing List. Not very many people use mailing lists so let us know if you run into any issues with it.

Please see https://helionet.org/index/topic/56209-hh905005-transfer-to-plesk-username-wal/?do=findComment&comment=248267 Also be aware that our email system sometimes locks up, or sends emails to spam. It can take a few days to find the emails in spam sometimes. If your email was successfully received you will get an instant reply letting you know. If you don't get that instant reply you can report the issue to us on the forums or Discord so we can get the email system working again.

Your invite to transfer to Plesk was sent over 5 months ago. I have sent a new invite to you, and if you need a backup of your files they can be found at https://heliohost.org/backup/ Let us know if you have any trouble downloading your backup, recreating your account, or restoring your backup to your new account.

Wolstech will be able to create you a Lily account shortly. He usually sends the instructions on how to log in via forum DM.

Your account has been deleted and an invite has been sent to you to recreate your account.

See https://helionet.org/index/topic/56204-hh488731-account-ready-to-go-to-plesk-but-cant-access-the-email/?do=findComment&comment=248263

The invites are only good for 7 days, so an invite from 5 months ago obviously expired a long time ago. Your invite has been resent.

Your subdomain document root has been changed to /node/node.nkpro.helioho.st/ so you can put a node application in httpdocs and another in the node directory. Please be aware that Node.js uses a lot of memory so we recommend only running one at a time to avoid being suspended. Generally you should try to stay under 200 GB of memory per day. If you are curious how much memory you're using you can ask an admin to check for you. Eventually you will be able to check your own memory and CPI usage at the URL https://heliohost.org/dashboard/load/ but it isn't finished yet. We'll make a news post when it is ready.

The subdomain node.nkpro.helioho.st has been created on your account.

You can put your node files in your home directory. You can check out this guide to get started with Node.js https://wiki.helionet.org/tutorials/node.js