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Everything posted by wolstech
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It's one account per person. You and your friend can each have one account. We do require ID to prove there's two users though. Each user needs to scan/photo a valid ID and send it to us along with the username of the account that is theirs. Please either PM the pictures or email them to me at wolstech@heliohost.org. Do not post it publicly. Once verified you can delete the pictures. A government ID is preferred, however since this appears to be for educational use, we can accept a school ID as well. Please keep in mind that it may take a little while for me to get back to you once you send them. The third account will need to be deleted.
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You have 3 accounts, cvsuccjc, cvsuccj (both on Johnny) and cle2019 (Tommy). All have ridiculously long and similar domains, all are from the same IP address, and all appear to be for the same purpose. Since there's an AutoSSL help topic for cle2019 on Tommy (and Tommy is far superior to Johnny anyway), please delete the two Johnny accounts. Tommy PHP 7.1 already has mbstring installed.
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Yes. Make it something short like thesis2019.heliohost.org and it would work. You can change it here: http://heliohost.org/classic/support/scripts/domain
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The officially supported configuration is to not use cloudflare at all. You mention being on tommy, so autossl could handle the certs for you, however autossl and CF are incompatible with each other. Also, keep in mind that the flexible option on CF is a terrible idea that shouldn't even exist from a security standpoint. It leaves the CF to heliohost part of the connection unencrypted despite telling the user they have a secure connection (which they do...only up to CF).
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You don't qualify for a certificate because your domain name is too long. 10:12:48 AM WARN (XID yd5ccu) The value “cvsu-ccj-cle-reviewer-mobile-application-admin-thesis2019.heliohost.org” for “commonName” is too long by 7 bytes. The maximum allowed length is 64 bytes. at /usr/local/cpanel/Cpanel/SSL/Auto/Provider/cPanel.pm line 206. WARN AutoSSL cannot secure any of “cvsu-ccj-cle-reviewer-mobile-application-admin-thesis2019.heliohost.org”’s domains. at /usr/local/cpanel/Cpanel/SSL/Auto/Provider/cPanel.pm line 210.
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That's exactly what an addon domain is...a subdomain with a domain parked on top. When you add an addon domain, the system just creates a subdomain and then immediately parks the domain specified on top.
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[Solved] Kind Request Of Installing PHP exif_imagetype Function
wolstech replied to pangenis's topic in Escalated Requests
He got promoted a few days ago. -
Done.
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It was never turned on to begin with. When we build a server, we don't install any of the php modules except the essential stuff like mysql. It's done to save memory and resources. The fact you're having to ask for it means in the 7+ months since the last rebuild, nobody has ever used iconv on 7.2...
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It's usually faster than that. Most sites work in 2 hours or less.
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That one was intentional from the looks of it. Specifically it had one of those "free fire" sites hosted on it. Even if not phishing, they're against our terms of service. rokfwuh SUSPENDED gendiamondsfreefire.tk Johnny rokfwuh SUSPENDED gendiamondsfreefire.rokfwuh.heliohost.org Johnny rokfwuh SUSPENDED localhotchick.tk Johnny rokfwuh SUSPENDED localhotchick.rokfwuh.heliohost.org Johnny rokfwuh SUSPENDED rokfwuh.heliohost.org Johnny
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[Solved] Tommy Server Account not Registered and not in Database
wolstech replied to elims's topic in Customer Service
Specifically, this failed because you didn't specify a valid domain for the account. If you want to use one of our free subdomains, make sure to put a domain ending in .heliohost.org (for example thesis2019.heliohost.org would work). You can try again using the invite email that Luigi sent you. -
Nameservers of heliohost have not been updated for about two weeks
wolstech replied to niemen's topic in Customer Service
You'll Need to contact network solutions to find out why the system isn't changing your name servers when you tell it to. The name server settings for your domain are managed by them. On our end everything is set up correctly. As for HTTPS, Johnny requires you manually install a certificate. https://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate. Note that it requires about 2 hours to start working after you install it. -
[Solved] donated for tommy, when we i get invitation link?
wolstech replied to houssem's topic in Escalated Requests
Never mind...it failed because you already have an account. Do you want the Johnny account moved to Tommy? -
[Solved] donated for tommy, when we i get invitation link?
wolstech replied to houssem's topic in Escalated Requests
Sent. Thank you for the donation -
[Solved] donated for tommy, when we i get invitation link?
wolstech replied to houssem's topic in Escalated Requests
I'm in the process of manually verifying this so I can send you one. We receive so few donations this way that it's not worth our while to have an automated system for it... -
Unarchived.
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Bingo. Sohamb03's solution is the proper way to accomplish that. Remove the subdomain in cPanel, then go into DNS zone editor and add an A record named "blog" with the IP of the external server. (Note that if you're using an external DNS service like CF, you need to do this at their site instead of in cPanel).
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Sent. Thank you for the donation
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Nameservers of heliohost have not been updated for about two weeks
wolstech replied to niemen's topic in Customer Service
Did you add the domain in cpanel? If it gives you a name server error adding it as an addon domain, try setting it as your main domain with this script: http://heliohost.org/classic/support/scripts/domain -
cPanel doesn't support it, so no. We can only use software versions supported by cP, and xP is known for being very slow to introduce support for new software versions. As a result, we (and other cpanel hosts) primarily run older software. Postgres is stuck on v9 for the same reason. If you really need mysql 8, you'll need to buy a VPS and run your own server instead.
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[Solved] Email accounts can not receive emails.
wolstech replied to ansab's topic in Escalated Requests
Yeah, MX record priority needs to be set to 0 on Tommy in order for mail to deliver for some reason. No idea why. It really shouldn't even matter when you only have one MX record, but having a record with priority 0 (highest priority) is considered a standard practice and apparently our mail server requires it for some reason. -
[Solved] Email accounts can not receive emails.
wolstech replied to ansab's topic in Escalated Requests
I was able to send to apps@devansab successfully after making another DNS change (which shouldn't really matter, I just changed the priority of the MX to 0). -
[Solved] Email accounts can not receive emails.
wolstech replied to ansab's topic in Escalated Requests
DNS for the zone devansab.com appears to be correct at this point. Please let us know if you need anything else.