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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Taking a look at the account, i agree, it looks like warez. @mithian: you have 24 hours to remove it or you'll be suspended for copyright infringement.
  2. Luigi probably doesn't know that email suspensions have to wait until the mail counter resets before they can be unsuspended. You'll need to wait until at least midnight UTC.
  3. Krydos can install that extension for you.
  4. What version of PHP are you using ?
  5. His port number is indeed wrong. 1342 is the correct port for Tommy (the 1373 he lists is for Johnny).
  6. If it's just for disk space, you can buy an extra 1GB for $5, for a maximum 2GB for any one person. Since your donation is $5, I can just make the existing account larger instead
  7. Unarchived.
  8. You can't get an invite because you have a Tommy account already (the account tstamp appears to belong to you based on the domains and content). Users are limited to one account maximum.
  9. Does plain FTP on port 21 work? Sometimes SFTP has weird issues.
  10. The picture seems to have gotten lost. Are you using FTP over TLS (if so that's not supported, you need to use SFTP instead)?
  11. What IP is blocked? The one you posted from is not. Also, Webdisk is notoriously buggy. I'd suggest SFTP instead, it's much more reliable.
  12. Do you mean the button never lit up to click, or it doesn't do anything when clicked? The first is usually an issue with the data you entered. Note that since you have a forum account called heirloom, your hosting account cannot use that username unless the email address matches the forum account. Second, we usually recommend a chrome-based browser (Chrome, new Edge, Brave, etc.). If continue to have issues, you should try signing up in an incognito window (which will ignore your extensions and cache), and use entirely new information. We can change your domain later if that's an issue.
  13. If use use FTP, this error means the permissions on the file are set to 664 (note the center number is 6). They need to be 644 (center number 4).
  14. Unblocked. It may take 10 minutes to be effective.
  15. This was already cleaned up.
  16. Payment confirmed. Krydos has to actually set this up though.
  17. The domain heirloom.heliohost.org has been cleaned up.
  18. Krydos has to do this.
  19. I looked through it and it seems like it's just a dummy site. We get a lot of sites that look similar, and ask for game account credentials so the site owner can steal the accounts, which is why these are banned. Yours doesn't do this (users appear to create an account on your site to see their prize), so it's not phishing. Please delete the site in question.
  20. What in the world are you uploading that's 250MB and needs a PHP max_upload_size that large? I'd recommend uploading that file via FTP...
  21. For reference, this account is now banned for phishing.
  22. You didn't wait long enough before requesting it. Unlike other suspensions, Email suspensions cannot be lifted immediately, you have to wait for the email counter to reset, which takes up to 24 hours, then get unsuspended. If you ask too soon, the account simply resuspends itself immediately. Your account is already unsuspended.
  23. For what it's worth, email suspensions need to wait up to 24 hours before an email suspension can be unsuspended. The counter has to reset first, otherwise it just instantly resuspends.
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