wolstech

You didn't wait long enough before requesting it. Unlike other suspensions, Email suspensions cannot be lifted immediately, you have to wait for the email counter to reset, which takes up to 24 hours, then get unsuspended. If you ask too soon, the account simply resuspends itself immediately. Your account is already unsuspended.

For what it's worth, email suspensions need to wait up to 24 hours before an email suspension can be unsuspended. The counter has to reset first, otherwise it just instantly resuspends.

You'll always see a CF certificate if you're using CF, even in strict mode. CF is basically a glorified caching proxy, so CF sees our cert, and the user sees CF's.

I'll let Krydos handle this one. I can't find any reason why this got restricted, mail logs find nothing for your account... But then, with the number of spam reports we've been getting, I don't want to remove the limit in case he or someone else set it due to an ongoing issue I don't know about.

This can happen when the account was used to send mail that was identified as spam. Were you sending bulk email from the account? Sending mass emails is the usual cause of this...

Unarchived.

Krydos needs to do this since it was in the GFM, and he'll probably need the donation info too. I can't look at your old account because it's long since been deleted.

Try renaming or deleting your .htaccess file.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

That's been asked before, and as of now the email is the only notification. I don't know of any plans to change that for the time being, though you're not the first to ask.

That will work, but you must make sure the URL does not end in ".html". If it does, it won't count. The preferred method is https://heliohost.org/login/ , however that page often won't work when load is high (it'll claim your password is wrong when that's the case).

Some registrars that don't follow best practices won't actually publish the new NS records until the host is set up. (.br and eu.org are like this). cPanel requires the records be published first as dictated by industry standard. Try making it your main domain instead. The main domain is the only domain that will set without needing the NS records published. Also, looking at your content, please keep in mind that we are not a reseller...(well, not the shared servers, you could buy a VPS from us and offer hosting services on it )

9.2.24 on both servers and it cannot be upgraded for compatibility reasons.

Unblocked. Also, if you use https://heliohost.org/login/ , this won't happen.

This was one that popped up because of a script I have on Lily. It thinks he's a tech support scam, which based on the account profile is a reasonable assumption... You can't follow rules you didn't read. @sdpsgh: Please review the terms of service before using your account, especially those about illegal activity not being welcome here. This includes scams, fraud, phishing, copyright infringement, malware, and similar. Please remove any phone numbers and other contact information and refrain from offering any form of tech support services on your site. @sohamb03: He answered that in his OP. He said he recycled the domain, which I'll buy only because the site that was there at the time of suspension was very broken as if it was in the process of being removed. Unsuspended.

The username for that account is willcoop. Unarchived.

Added.

Unarchived.

The contents of that account appear to be against our terms of service. The contents of fskin.ml seems to doing just that. It's been around for over 2 years though, and predates that clause in the TOS by 9 months, but it could still qualify as phishing if usernames and passwords are being collected. Can you explain what you're doing and why it should not be considered phishing?

They can take several hours to restore, especially on Ricky or Johnny when load is up. He'll let you know when it's done.

Unblocked again. It's IMAP logins... I suspect it's counting timeouts as "failed" logins (they are failed...but not due to the user connecting). I was able to block myself on Johnny a while back messing with the email, and I only had one PC with thunderbird running to test something...it blocked me while the server was down due to load... Perhaps Krydos has input on this.

Did you assign the database user to the database? Also, you MUST use johnny.heliohost.org as the host name. MySQL does not support the user subdomains, so pizzaria.heliohost.org will not work in a database connection.

The program is likely overwriting the htaccess file. The version selection is stored in .htaccess Easiest fix is to put the application inside a folder instead of directly in your domain’s doc root.

You should be able to forego the authentication (and the SSL) entirely and it should work. Just make a plain, unsecured connection on port 25, and send. Don't even send an AUTH. Make sure your HELO reflects 65.19.141.70 in its greeting. This is working for me, one of my apps has no smtp authentication support when run under IIS (that app is why I set this up to begin with). This will work only as long as the request comes from Lily. A request from any other server requires authentication.

...and that explains why we never got any others Fixed.