wolstech

They will get banned when they get reported. Back when cPanel worked, phishing and malware was typically very easily spotted and banned within hours of being uploaded (we had developed custom anti-phishing software that caught the vast majority of these within hours) but that hasn't really been working since cPanel died, so for now we have to rely on abuse reports.

I saw this last night as well on another subdomain, it's the parent domain heliohost.us that's being flagged by MBAM (flagging the parent also flags all of the subdomains, which makes sense because in most cases the content would all be controlled by one company/person, though it's not the case here...). It happens on occasion since users often host scams, phishing, malware, and related content here. All you need is some random user getting hacked and a phishing page going up...and all of a sudden our entire domain gets blocked. Easiest fix is to use your own domain with our service. Also, it's for similar reasons that people often have issues with the email on our shared hosting (when it worked...). Someone sends spam and the whole server gets blocked (though the fix for spam blocks is a dedicated IP instead of a different domain, since mail blacklists are IP based, not domain based).

You literally just download it here, unpack it, and upload the files. https://www.phpmyadmin.net/downloads/ You may need to edit the configuration file (specifically the authentication options and the hostname, which should be localhost) as well.

You can access your files via FTP right now if you wish, and if you need to edit databases you can upload Phpmyadmin and use that to administer them.

It won't work on your computer. You have to upload it to your account (in a folder that's inside public html), then access it through your domain like any other script.

The server returned and then died when the cPanel license was revoked back in July (cP decided to cancel the free licenses we've had for years and instead thought extortion was a better idea, they wanted $17k from us to unbrick our servers so we dumped them). We're in the process of replacing cPanel with Plesk (who offered free licenses to us), but that's not done yet. None of our servers have allowed unarchives or new users since July because cPanel no longer functions. Since your account was archived, the only option you have at the moment is to download your archive using https://www.heliohost.org/backup/ and either purchase a VPS (https://www.heliohost.org/vps/) until the shared hosting is available again, or find another web host. For more details about the cPanel disaster and Plesk migration, please see our News section: https://www.helionet.org/index/topic/44324-so-long-and-thanks-for-all-the-fish/ https://www.helionet.org/index/topic/44330-new-partnership-with-plesk/ https://www.helionet.org/index/topic/44555-plesk-transition-progress/ https://www.helionet.org/index/forum/1-news/ There is no ETA at this time for completion of this migration or when registrations or invites for replacement accounts will be offered again (archived accounts will likely be offered invites unless we find a way to import a cpmove file into Plesk).

There is no file you can download via FTP. If you need the database as a file, you can use PhpMyAdmin to export it, which will produce a .sql file that you download in your browser.

The account igorkr does not exist.

There is no official ETA at this time. A few months is probably a reasonable guess. Currently, donors are slowly being moved as the new implementation is developed and debugged, with highest paying donors first. These donor migrations are basically beta users whose accounts are being used to test a migration script. Free users go last, and only after existing free users migrate will new users be accepted (we have to ensure there's capacity for all existing users first). We're currently working on the Tommy server, so that will be the first server to accept registrations when it finally does open. VPSes are the only option available at the moment. Many of our free and donor users bought a VPS to keep their site online during the Plesk migration, and if you do go the VPS route, we can assist in setting it up as well as moving you to shared hosting once it becomes available if desired. Some of our VPS users have said they plan to do that, while others have said they like the VPS better because they have full access to it unlike shared hosting and plan to keep it.

Email doesn't really work, and won't until the migration is done. You may want to use a different mail provider until then. You can retrieve mail in your mailbox by looking in your ~/mail folder. There should be folders for each mailbox, with your mail being in "cur" inside them. The files with the really long random filenames are the actual emails in raw form (text with headers, etc.) You can download those and give them a .eml extension and they'll open in mail clients like Outlook or similar as a normal (rendered) email. They may not be perfect because they aren't true .eml files though (to be exact, these files are in RFC5322 format, which is a superset of .eml).

We haven't been able to create new accounts on any of our servers since July when our cPanel license was revoked. We're migrating to plesk, but until that's done, we cannot offer any new accounts. There is no ETA for when that will be finished at this time.

Krydos has to install this for you.

@Jenova Last I heard we're not even on step 2. He did number 1 and "Does the transfer process work?" is "No" because the import script Plesk provided was woefully incomplete and from what I've read barely worked at all let alone completely or correctly. K was apparently working on rewriting much of it so it actually does what's advertised. Has this changed?

@flazepe We can still unsuspend inactive accounts even though cPanel doesn't work anymore. As long as the account exists and is not archived it can be at least made to serve a working website. @ienergia Unsuspended. You'll need to use FTP to administer your site until the migration Flazepe mentioned is completed, and I would also recommend either providing us a new certificate or removing your SSL redirect since your certificate is expired.

If they're expired, you can manually update them if you want. Generate a replacement cert with a service like zerossl, upload to your home folder via FTP (do not place in public_html), and create topic for a certificate install. Krydos can install it manually for you.

Did you ask to have SSL removed or updated by chance? The sites on the broken Tommy never actually went down when CP broke, though many have since broken due to expired certs.

Assuming you're referring to your Tommy account, yes you did use a certificate (SSL cannot function without one), and it is indeed expired: https://imgur.com/a/J35INMS

If you used the force HTTPS option in cPanel to do it, I believe it adds it in the Apache config for your domain. Krydos would need to remove it manually... Escalating.

There aren’t many of us that are still around. Me and Krydos have both been here 10+. We have a single normal user who has been here since 2007 (Lana), though she doesn’t really post on the forums.

Every organization using Google Workspace will have include:_spf.google.com in their SPF. That's the standard SPF record recommended by Google for Google Workspace setup. GArena is a legitimate gaming platform. They own that domain, and they probably use Google Workspace internally. GArena doesn't offer public email service, so the odds they're actually sending these emails is low. What doesn't make sense is why the DKIM passed... One of the downsides to using Google (or any major cloud email provider) for email on your own domain is what you're seeing here. A spammer can use Google to send spam with a fake From header for any other domain using Google email, and the spam will pass an SPF check. SPF lost a lot of its effectiveness when massive cloud email services became common...it's more effective when domains have their own mail server.

Unsuspended. With cPanel no longer functional though, you'll need to maintain your site using FTP until our migration to Plesk is complete. For more information, please see the News section.

We currently are not able to create new accounts because we are in the middle of a migration to a new control panel (Plesk). There is no estimate for when this will be finished at this time. Please see the news section for more information: https://www.helionet.org/index/forum/1-news/

14 years later? Talk about digging up the dead...

Email is not available during the migration. If you need access to past messages, they can be retrieved via FTP, they're found in your ~/mail folder. There should be folders in there for each mailbox, with the "cur" folder representing your inbox and "new" folder containing unread mail. The files with the really long random names are individual messages. Download them and rename so they have an .eml extension. They're not perfectly compliant .eml files, but a program like Outlook should open them properly as emails.

No such thing exists.