wolstech

Unarchived.

You shouldn't be using a Dynamic DNS domain with a proper hosting provider...DDNS is meant to be used for hosting stuff on an internet connection with a dynamic IP like a home PC. Hosting providers like us have static IPs and don't need DDNS. You can contact them and ask if they'll turn it on so you can do it anyway, but you would need to find a different domain if they refuse. Our services (especially the email) won't work with just an A record, so doing it that way is pointless. Email alone requires an MX and several TXT records in addition to an A record, and there's also a few CNAMEs that cPanel expects for services like FTP and Webdisk. That's the whole point of the NS record, it basically tells anyone asking FreeDNS for this information to ask us instead, and since we also host your site, we know exactly what records you need and just supply them.

Here's a screenshot of someone else registering a domain there using NS records. It doesn't have instructions, but it shows it can be done. You apparently have to register the same domain twice, once with each NS, to get both of them added. https://www.helionet.org/index/topic/39193-krydos-alternatives-for-manually-parking-domains-for-users/page-2?do=findComment&comment=173080 Whether the free subdomains they offer can do it, I don't know, but the DNS function itself can definitely handle it.

Afraid.org is a known issue with our service (in fact, it's not really compatible with pretty much any cPanel-based hosting services). You can in fact use custom name servers with them though how to do so is not obvious. I believe someone on here posted the instructions before, but I can't find them at the moment. Also, we can add manually extra domains to your account for you. No need for more than one account, you can just ask for the extras

The account joe6 was already unsuspended in another request. These accounts cannot be restored.

Unsuspended. It might take a little while to start working. Please let us know if you have any questions.

You were suspended for multiple reasons. First, you were suspended for creating multiple accounts when you’re only allowed 1. Second, the account is marked as suspicious. What do you plan to use this account for?

Check your permissions... files need to be set to 644 to work. As for WP...Wordpress is the one program we recommend be avoided (insomuch that we've actually considered banning it). It causes tons of load issues and is also the leading cause of hacked accounts, suspensions, and even accidental bans. It's so badly written that literally every other CMS available is faster and more secure.

Did you delete the contents of your ~/tmp folder by chance? Doing that resets your stats. Also I would verify the stats apps turned on (look under metrics editor).

I forgot to submit my post. Yeah, it's unarchived now

The easiest solution is to use SMTP through tommy. You'll need to set your MX records for the domain sending the mail to tommy.heliohost.org if you do this (otherwise your mail will likely get marked as spam). Use tommy.heliohost.org as the host, port 25, no authentication (Lily is whitelisted on Tommy, so Lily can send mail through Tommy without authenticating).

Just a heads up, don't use Wordpress. It's the number one cause of performance issues as well as hacked accounts and even accidental bans. WP is a pile of garbage internally...so badly written that I'm actually kind of surprised it works at all to be honest. The extensions just make it even worse, especially considering many of them (especially from third party sites) tend to be either unmaintained disasters or intentionally contain a backdoor. Just about any other CMS you look at it will be both faster and more secure.

If you mean mysql, that cannot be upgraded because we are required to use the version supported by cpanel.

Unarchived.

Unarchived.

Quota increased.

Freenom and most other free domains are banned. I got flagged on reddit last year for posting a link with a freenom domain. The auto mod in the subs in question deleted my posts in minutes for the domain, and one sub banned me. I ended up buying a domain for it, and no issues since. You have to buy a domain nowadays if you want to be able to promote your site. Too much abuse on the free providers.

@Luigi: It's a botnet attacking us, and it's ongoing.

Unless you use a crappy free provider like freenom (which tends to also be banned a lot of places), you have to buy a domain from a registrar. We recommend namecheap: https://heliohost.org/partners/namecheap/

The firewall is very sensitive at the moment due to an ongoing DoS attack. Please keep your number of connections down to help avoid being blocked until the attack subsides Unblocked.

The firewall is very sensitive at the moment due to an ongoing DoS attack. Please keep your number of connections down until the attack subsides to help avoid being blocked. Unblocked.

It's not suspended and the site loads fine for me.

As flazepe said, HelioHost is banned by Facebook because we occasionally get users who host phishing sites (we're also banned by Twitter). The bans come and go, but all it takes is one person to phish and post a link to their phishing using one of our domains to get the whole hosting company blocked. The easiest fix is to get a real domain and add it to your account. Facebook's ban is by domain for *.heliohost.org, so using a different domain fixes it.

The immunity on this account expired on January 23. All the immunity does internally is push your last login date out by 4 months from the date that it's granted. If it was granted on Sept 23, the date of that post, it would've expired on Jan 23. You would've been able to skip the 4 months of logins between those two dates without a suspension. After that, you had 30 days from Jan 23 to log in or you get suspended. It does NOT change the frequency of login to "once every 4 months".

That means the ISP you're using is incompatible with our service. It's especially common if you're using cellular internet (e.g. cell phone data plan or 4G home internet). Solution is to use a VPN or find another internet provider.