wolstech

Somehow both of you had the same email address...that's not even supposed to be possible. I've sent the invite to the email address on the backup for account vfull instead since it was different from the Ricky account. It's a gmail account ch***@gmail.com (same as your forum profile), the invite will probably be found in spam as typically happens with Gmail. Please "Not Spam" it if you find it in there.

Krydos can grab the logs for you.

This is intentionally disabled for security reasons and cannot be added. Sohamb03 doesn't know what proc_open is. It's basically the same thing as exec(), and poses a massive security and abuse risk on a shared server since it lets you run shell commands.

A backup from August that does not contain malware and phishing content is available here: https://heliohost.org/backup/ Note that unless you fix or remove WordPress, it's likely to get hacked again pretty quickly. Please be aware that the email address needed for the backup is NOT the same one that's on your banned account. An invite has been sent for a replacement account. EDIT: Actually, you already have a second account called chechi07. You're not allowed to have more than one account anyway, so you can just keep the Ricky account that has the same email address. Do you want me to move it to Tommy for you?

That domain is showing as having no DNS records. You'll need to contact your registrar if you help setting the name servers on your domain. Please set the name servers to NS1.heliohost.org and NS2.heliohost.org We see these records as of now (none at all): https://bybyron.net/php/tools/dns_records.php?domain=phabricademoda.com.br&rec=ALL

If you didn't put this there, someone hacked your account and did. I noticed WordPress on your account, which is infamous for being hacked, so I'd bet that was the cause. WP has terrible security, is poorly written, slow, bloated, and otherwise just junk software. Just about every other CMS is better these days, but sadly WP persists due to popularity and legacy despite being of poor quality. For HelioHost, WP is the number one cause of unexpected Phishing bans. If you would like a replacement account, please let me know and I'll send you an invite.

It's banned for phishing because a Gmail phishing website was set up on the account. root@tommy [/home/vfull/www/gmail]# ls -R .: cgi-bin Gmail_Phishing-master.zip login ./cgi-bin: ./login: accounts.gmail.php Gmail1_files Gmail2_files index.php logins.txt README.md redirect.php ./login/Gmail1_files: arrow_back_grey600_24dp.png glogo.png grayImg.png universal_language_settings-21.png ./login/Gmail2_files: 1 arrow_back_grey600_24dp.png img1.png universal_language_settings-21.png root@tommy [/home/vfull/www/gmail]#

That should be fixed. You probably need to clear your cookies and cache as well to make it take effect.

That IP is not blocked. Note that it can take 15 minutes or so for the IP to unblock, you tried again after only 6 minutes.

Unblocked.

Your account was created on December 1, which means it's not the original account (if it was restored, it should still have its original reg date of October). No idea why Krydos did that, but it looks like he just gave you a replacement account. It would also explain why you needed to reset the password. Lets see if he can actually restore it...

Please clear your cache. You should get an empty directory listing afterwards "Index of /", your domain is working properly. That account was never archived by the way. It was created new 3 days ago. Did you sign up again?

As sohamb03 said, the load keeps spiking and generating 500 errors. It's not even just cPanel that's breaking, the actual websites are going down as well. I'm getting tons of uptime robot emails every day, nearly all for 500 errors on Tommy. It might just be high load due to abuse (DoS wouldn't surprise me considering I banned several phishing sites on Tommy yesterday), but if not, I'm wondering if Tommy is reaching (or over) capacity. You can see the load spikes: http://heliohost.grd.net.pl/monitor/

Done. You should now be able to log in and your website should start working within 2 hours.

Unarchiving.

Unblocked.

Unblocked.

Unblocked.

The suspension is for too many emails, which isn't surprising. You are more than welcome to send such emails, but there's a limit of 50 per day to help keep our servers from getting blacklisted. If you'd like a limit increase, please post an example email and how many you expect to send per day. Normally I'd also ask for email address source and unsubscribe info, but your use doesn't email outside users so is not relevant. Unsuspended.

It's banned for phishing. Why do you have a fake bank website on your account if you are not trying to steal information? There's zero legitimate uses for such a website except maybe a development or test platform, and if that's the case, it should have warnings on it advising users that it's for demonstration only/not a real bank. Please create a new account and don't host that here again.

It's archived but the archive is missing. Krydos usually can somehow restore these. I don't see the file anywhere on either server...

Done. You should now be able to log in and your website should start working within 2 hours.

Unarchiving...

Shebang line is wrong. Perl is here: /usr/bin/perl

What's the shebang line in the CGI file? Also, make sure your file has unix line endings. Windows line endings will cause these errors.