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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Moving...
  2. Krydos can confirm he sees it in the account, but I'll send the invite now because I can see a tx to our LTC address. Thank you for the donation I couldn't find an account under your email address, so a Tommy invite was sent. If you already have an existing account you want moved, please let us know the username and we can move that instead. EDIT: Username search found it. Do you want to move that instead? If so, please let me know and disregard the invite.
  3. No. None of our servers support this that I'm aware of. It apparently can be installed, but there's a nice warning on the docs I read that say it causes tons of load and it apparently requires SSL for all connections.
  4. Seems to be working after the apache restart.
  5. See https://www.helionet.org/index/topic/40894-suspended-johnnyyh/?view=getnewpost
  6. It's not suspended, the server is broken. Every account on Ricky is showing an inactive page at the moment... I told Apache to restart, hopefully that fixes it. If not, Krydos will need to fix this issue.
  7. Krydos has to handle the gofundme, I can only verify paypal donations. Escalating to him for that...
  8. High load due to WordPress. It's notorious for this...just one WP install gets people suspended all the time. Having two is just a suspension waiting to happen. WP is the one program we highly recommend everyone avoid, because it's so badly written. It causes tons of load, and is also extremely insecure. Just about any other software you can use is better that WP. Please delete the two WP installations immediately. As for disk space, you need to provide proof of donation (transaction ID) for $5 or more if you want the extra disk space. Unsuspended.
  9. It’s worth noting that Firefox is the only browser that does not use the OS certificate stores...it has its own. There is a flag meant for enterprises that enables it to use the OS cert stores though. Edge, IE, and chrome all use the normal stores by default. He would need to explicitly import custom certs in FF, enable the enterprise roots flag, or use literally any other browser.
  10. If it happens a third time I'll let Krydos decide (in the past, I've seen him offer to unsuspend users if they agree to move to Johnny). WP is a very common culprit when it comes to load suspensions for memory though, so with that gone, there's a good chance it won't happen again. Also, you can monitor your load here: https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php The numbers shown represent an average for the day, not current levels, so tomorrow's numbers might be more accurate considering you caused a bunch of load earlier today and got suspended.
  11. My bet is that it's WordPress...it's infamous for this. I've unsuspended you, but disabled your website so it won't cause load while you fix it. Please keep in mind this is the second time you've been suspended for this recently. Every time you cause load, you cause performance issues and down time for thousands of other websites. If you get suspended again, you might not be unsuspended.
  12. I'll probably have to put it on DNS Only for those domains to get everything working. CF is annoying, but I'm stuck with it since lily uses a wildcard cert my domains. The tool I use for autossl needs it for its API so it can update DNS records for cert renewals. I'll try one of those XP boxes when I get a moment and see if the encryption works now though. Thanks.
  13. Can you turn it on for si3.raxsoft.com, raxdev.raxsoft.com, and sso.raxsoft.com? Those are the three that have APIs that could be targeted by XP boxes. As for having 30 domains, there's a bunch more than normal simply because I have twins running of some things at the moment due to being in the middle of modernizing things. The new stuff is on Lily, old stuff is on tommy.
  14. Suspended for high load...that's pretty common when you run things continuously in the background. Odds are that the script is broken (e.g. infinite loop) and started hogging the CPU. Please debug the script on your computer before running it here again. Causing load like this impacts all the other users on the same server. Unsuspended.
  15. EU.org is not supported as an addon domain because of it's non-standard name server configuration requirements. The .br method (make it your primary domain to trick them into setting up) sometimes works, but not always. @sohamb03: It's not reliable with eu.org. From what I can tell, eu.org detects us removing their records and stops serving the NS records shortly thereafter. Dumb design on their part. They actually make .br look good in terms of setting a domain up. The recommended configuration here is to use eu.org domains as your primary domain. If you really don't want to do this, I have to add it on my end manually. Please create a subdomain instead, then tell me what the subdomain is and I can park the eu.org on top.
  16. The lack of TLS 1.0 on tommy was actually a problem for me 2 weeks ago. I recently got tasked with connecting a network of XP machines (which cannot be upgraded due to special software) to a service I run on tommy for monitoring, and needless to say it doesn't work (the client half uses the native windows functions...). I ended up settling for removing the ssl redirect on the server and rebuilding the client to use no encryption at all... Speaking of which, in the opposite direction, would it be possible to turn these (especially 1.0) back on for tommy? I would prefer the TLS if possible because the client app I mentioned above is transferring system info that could include things like WiFi network SSIDs and account usernames.
  17. Try using skrill or crypto instead. There's several other ways to donate: https://heliohost.org/donate/ You will need to post a transaction ID afterwards to have your account moved.
  18. It might be updateable, but it won't happen in the immediate future simply because my real life is too busy. I haven't even been getting time to do the unarchives on the forums, which is why those are piling up until Krydos does them...I haven't even sat at my computer in over a week at this point.
  19. This is his second time for high load. If it gets suspended again, it might not be unsuspended. Wordpress is infamous for this due to how badly it's written. Please remove it to avoid getting suspended again.
  20. Unblocked. It was for failed IMAP logins, so you have a misconfigured mail client somewhere.
  21. That's very common for WordPress, which is infamous for getting people suspended for load. You can try removing a bunch of extensions, but the only permanent fix for Wordpress, is to not use Wordpress.
  22. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.
  23. There isn't really any one fix for WP. Removing extensions can help, but the best fix for WP is to not use WP. Just about any other cms you could pick is better, both performance and security wise.
  24. The newer browsers can support newer TLS on XP, but from my understanding that’s because they come with their own libraries for SSL (OpenSSL or the like). The native windows schannel and related don’t support these on XP, so any software that relies on the system libs to connect will fail.
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