wolstech

Actually it was (for inactivity). His domain just isn't pointed here... Unsuspended.

It's the default setting in cPanel these days, which is why it's turned on. We like to leave things alone when possible to improve security as well as ease of rebuilding the server later (if we change the default, it's one more thing we have to remember to change in rebuilds). It does seem silly that we allow insecure IMAP but not SMTP though. As you said, the passwords are the same in both directions. The insecure webmail is intentional. We also offer insecure cPanel on 2082 (and 80 via the cpanel.domain.heliohost.org subdomain) as well). These are provided for a few reasons: Many enterprise/school networks block SSL on non-standard ports (or block SSL entirely except to approved sites)...we have tons of users who access us from work, or who use our services for educational use at school.We have users in countries where private use of encryption is banned (yes these exist).Some lesser reasons that aren't as important these days (WinXP support comes to mind...we used to have a decent number of users in places like China running XP, not sure if we still do)While I think you've answered your own question (you're admittedly using obsolete software), lets see if Krydos is willing to turn this off considering the fact we already allow a bunch of other insecure email services like IMAP.

Donate here: https://heliohost.org/tommy/ As long as you don't already have an account, you'll receive an email within 24 hours at the address on your paypal account with a link to create a Tommy account. Minimum donation is $1 USD, anything smaller and Paypal eats it all in fees. If you already have an account on Johnny or Ricky, please donate then post your transaction ID and existing account's username and we can move it to Tommy for you.

Can you provide a link to what's not working?

It fills in less than ten seconds every day, so it's not uncommon for this to happen. Read the responses in this topic for more information, especially Krydos's response at the bottom: https://www.helionet.org/index/topic/40538-tommy-server-signup/

It's likely intentional because AUTH PLAIN is a security issue (this is the default setting too). The issue you're seeing is because of this option in WHM that we have turned on: I've actually turned this off briefly a few times to confirm this exact problem was the issue with my apps, but since it's a security issue I turned it back on and found more secure solutions once I knew where the problem was. I'd be looking for newer software. If the software is old enough to need this option turned off, it's old enough to have god knows how many other security issues. I have a PHP mail client from 2011 installed on my account, and even it supports STARTTLS...

The latest easyapache releases support it, but I'm not sure if those can be used without updating cPanel (the initial support for 7.4 in easyapache appears to have coincided with cP v88, Tommy is running v84). We don't usually update cPanel unless we rebuild the server since it breaks a ton of custom stuff. Since Tommy just got rebuilt last year (and Ricky is currently overdue for rebuild), I wouldn't expect that to happen anytime soon. I'll let Krydos look at it though since I don't know enough to answer my above question about whether it's possible to update EA outside of cPanel itself.

That app is now working on plain HTTP: http://sepiqon.heliohost.org/sepiqon_server2/ HTTPS doesn't affect mysql at all. It's just that your Java app won't be able to accept a plain HTTP connection (not terribly important unless you have a need for programs that can't handle HTTPS to connect, or perhaps you have users on older PCs that are still running XP). HTTPS can be much slower when server load is up though, which isn't uncommon on Johnny. Krydos would need to configure the HTTPS for you.

Give it a little while for Apache to restart. Also, I removed your HTTPS redirect. HTTPS is incompatible with Tomcat by default. Krydos can make a special change to force it to respond to HTTPS if you really want to, but it comes at the expense of performance and the ability to accept plain HTTP connections (you can only pick one or the other, both would double the amount of load your site causes). For now, lets just get it working first...

Krydos should be able to get you the Tomcat log for the deployment failure.

It fills in less than 10 seconds almost every day due to demand, so yes, that's probably correct. The counter simply has a resolution in minutes. Ricky isn't bad uptime wise (98% compared to 95 on Johnny) but is VERY slow. It'll host a static or very basic scripted site perfectly fine, but it won't run something like Wordpress (which we don't recommend anyway, bloated and insecure) without ridiculous load times. The old account is indeed gone, that error sometimes pops up if the server lags.

Unarchived.

Unarchived.

Your username is just labrecqv for SFTP. The password is your cPanel password. The FTP accounts you create in cPanel will NOT work with SFTP. For those, you need to use "plain (unencrypted) FTP" on port 21 instead.

Unblocked. SFTP should be the same username and password as cpanel. Note that the username for SFTP is your actual username (NOT your email address).

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

Unblocked. It was for failed SFTP logins, so you should check that your credentials are correct.

You can change your primary domain here: http://heliohost.org/classic/support/scripts/domain

Use a zip file. Zip up your entire website, upload the zip file where you want the files to go, then right click on it in file manager and extract it.

Unblocked.

Bitcoin donations have to be verified by Krydos, then we'll get your account moved for you

Sounds like snake oil to me. I've never heard of such causing an impact (unless the site is down due to being overloaded by them...). The only time I really see bot blocking scripts used is on phishing and other illegal sites...and that's generally done to hide from automated anti-abuse services (ironically, implementing a block like this actually makes abuse easier to identify).

@BlueyEmperor: It won't. There's a flag on the user profile that will remember it. It appears to work because it logs you out when you dump the cookies as part of the cache clear. If you log back in, it will come back. The issue is usually triggered by replying to PMs on mobile.

We don't recommend WordPress for exactly this reason. It's really badly written internally, and as a result is notorious for high load (among other things...it also loves to get hacked, which usually leads to a ban for malware or phishing when the hacker sets up illegal content). The best solution to WordPress issues? Don't use WordPress.

@sohamb03: it sounds like you misunderstood (or perhaps I explained badly). The way this works is it suspends accounts *until* the load comes down. It doesn't suspend users who don't make any load, that'd be pointless. Also, an account that's suspended produces no load at all, it just wastes space. If you had a list of accounts and sort them by heaviest use at the top, the logic is (oversimplified): "suspend account at top of list, recheck load, repeat if still too high". I have seen cases where the chart doesn't show a lot of load, but the user gets suspended for it. These are "spike load" suspensions. My understanding is that the chart Krydos shows reflects an *average* of an account's use for the day, so an account that normally doesn't produce much load could spike from nothing to the top (from, say, a bad script executing) and suspend, and it won't look too bad on that chart. @Krydos: How often does that chart update? Is there a sampling rate for that data?