wolstech

Not really. It's the memory and cpu needs that make it slow, and a CDN can't really help with that, only more server resources. Your choices are basically to buy a VPS or find different software that isn't bloated. Slowness with moodle on shared hosting isn't specific to us either, it's just that Moodle is not meant to run on shared hosting.

I can't really escalate this because its an email thread (if I move email threads to the Escalated section, it breaks the email functionality and you won't get our replies anymore). Krydos usually reads the email threads though, so he should see this sometime today or tonight and respond. If he does not, post the request on our forums and I can escalate that topic instead. Also, if you use external DNS instead of ours, you can manage this yourself. Many of our users prefer Cloudflare for their DNS just for this reason. Since you have a working domain already, CF should be able to copy the DNS settings if you wanted to set that up. After that, you could just add an A record for that subdomain pointed to your VPS IP, configure the VPS to serve a website for that domain, and set up whatever content you want on it.

You wouldn't create it as a domain in Plesk since Plesk isn't going to host it. What you need is an A record added for the erp subdomain that's pointed to the VPS. It's definitely possible, but Krydos has to do this since you're using our name servers and user DNS editing isn't finished yet.

Done, it can take up to 2 hours to go into effect though since Apache needs to restart.

If you used external DNS, yes. Many users here use cloudflare so they can manage DNS themselves. Eventually once domain DNS integration is done you'll be able to edit DNS on our name servers, but it's not ready yet. If you want to use external DNS, you need an A record pointed to 65.19.141.77, an MX pointed to tommy2.heliohost.org, and a TXT record with this value for SPF: "v=spf1 a mx ip4:65.19.141.77 ~all"

If you look at your profile, you can see you have 20 posts, most from before you created the account: https://www.helionet.org/index/profile/211822-hunterparker93/ I told IPB to recount your posts for you so your post count includes the merged posts...

It's intentionally disabled at the moment because it's part of the ability to manage domains, which isn't ready yet. This will probably become available when we finally get the DNS integration for adding domains working and turn on the ability for users to manage their own domains. In the meantime, what domain needs to be edited and what folder do you want the root set to? We can change it on our end.

It's probably because it can't verify the sender due to your SPF record being missing. Since myhelio.ml is using our name servers, Krydos needs to fix that...

Since you mention an upgrade, I'm assuming you already have a VPS. Krydos can do the upgrade for you as well as the control panel. For a control panel, usually its Hestia that gets installed for a VPS unless you prefer something else since it's free. The only info he'll need is what control panel you want and what VPS number you are (if we don't already know based on username/email, or if you have more than one). He may also need you to change the root password so he can log in to install the control panel (though it probably won't matter here, for a control panel its usually best to reinstall the OS first if you've been using the VPS).

OK. It may take up to 2 hours for the domain to function now that it's been changed. Give it a few hours then clear your cache. Also, make sure you've uploaded an index page so your website has something to show, otherwise you'll see the default Plesk page.

No problem Let us know if you need anything else.

Resent to that address instead. Gmail used to be really bad about delivering our mail and would refuse it entirely at times, though lately they've been at least nice enough to put it in Spam. If it still doesn't arrive, we can try a non-gmail address. (Spam filters typically hate us because we sometimes get abusive users who use our servers to send phishing email...). EDIT: You posted while I was typing Glad to see you got it that time. Please let us know if you need anything else.

The email on your forum account and paypal don't match, and the invite went to the Paypal email. Do you want me to try to send it to the anxxxx@gmxxx.com address on your forum profile instead?

Uncheck the box for wild card certificate in Plesk and try again, and it should verify automatically by file instead.

If the server connecting to the database is your own website that's also hosted here, use localhost instead of your domain name for the hostname to fix this error. If you still need remote access, please let us know what IPs will be accessing the database, or we can allow from any.

Changed. To make the domain work, you'll need to create an A record pointed to 65.19.141.77 if using your own DNS, or set your NS records to ns1.heliohost.org and ns2.heliohost.org to use ours.

Nope, that's caused by Paypal erroring out when our website goes to verify you paid... Your invite has been manually sent to the email on your Paypal account. Please keep in mind that with gmail the invite usually ends up in Spam. Please "Not Spam" it if that happens so you receive future communications from us.

There is an account tspier (no 2 on the end) that looks to be eligible to move and the link would've gone to a .edu email address. Considering it's an educational institution email, it's possible the link to move got lost in a spam filter somewhere. Check to see if you have the link in the mentioned email box, and if not, let us know and one of our other root admins Krydos can resend it to you.

Since it needs to have a suffix, I've made the main domain for your account askconsultdb.helioho.st. If you prefer something else, please let us know. It may take up to 2 hours for the updated domain to work.

Ack I forgot to edit that out. Sorry about that.

You were blocked in the firewall for repeated failed IMAP connections. Odds are a mail client or cell phone is checking mail with bad credentials. Unblocked. Tommy 2022-11-01 20:43:50 5 in the last 3600 secs (imapd) Failed IMAP login US/United States/.ciello.com

Good to see you got it working Closing request.

Do you no longer need this rebuilt, or do you just no longer need help finding the IPv6 address?

No problem. He'll rebuild it when he sees this. Just keep in mind that I believe you only get one free rebuild a month (not sure what the fee is for additional ones). Out of curiosity, what exactly happened that needed a new OS? A lot of the common problems (like accidentally firewalling yourself out of SSH) can be fixed without a reinstall.

Krydos can do this for you.