wolstech

Unblocked. If you use https://heliohost.org/login/ you won't get blocked for invalid passwords. If you want to delete your account, use this: http://heliohost.org/classic/support/scripts/delete

Unarchived.

Wordpress is the number one cause of load suspensions here...I'm not surprised it got suspended. WP is a pile of junk that's infamous for this and many other issues such as getting hacked (it's just really badly written). There's no real fix other than to get rid of WordPress. There's tools that can convert your site into static HTML, or you can rebuild in something else.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

Invite sent. The data from the old account is available at https://heliohost.org/backup/ if you need the content. I'll need the donation transaction information or a link to a previous topic in order to restore the 2GB storage. The backup system doesn't tell me much about the account (in fact, I only know you came from Tommy based on the dates on the archives, August 2019, which is when it crashed).

Please check your PMs. Yeah, the area took a beating from that storm. I personally wasn't hard hit aside from power outages, but there were tons of downed trees and other storm damage. Much of it is finally cleaned up thankfully. Power is back on pretty much everywhere, and all the major roads are open again.

Working on this now...

What link are you using to log in? You need to use either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the / ). Using other links, especially a cpanel link ending in .html, won't count.

I've just been too busy to get to this. I'm also in PA and got hit by Isaias on Tuesday...between having no power until yesterday morning and the fact I have two jobs (one of which is extra busy because they sell disaster relief supplies), it'll probably be late tonight or tomorrow before I get to it. All of us are volunteer, so we do this in our free time...something I simply have had very little of since Tuesday. I've been doing what I can on my phone and my lunches until I get an hour or two to sit and just go through everything on here.

Lowercase table names are already supported. Only a root admin can restart the mysql server, and that's by design since there's thousands of people sharing it with you.

Unarchived. It will take a few hours for the domains to start working.

It looks like bihourly is stalled on Johnny... All of the accounts from tonight are sitting waiting to be created. Also 1 delete and 5 renew pending and Apache has about a day on the clock since last restart.

To update on this, the new accounts from today have now all failed as well, and the scanner has also started malfunctioning. Apache has 36 hours since last restart too but I assume that's just a side effect of the space issue unlike last time around...

Try it now. (You're the second one today on Johnny that had an account listed as "active" after a renewal, but actually was still suspended. Not sure what's going on here...)

You need a cPanel account anyway, so get a tommy account for Node then request lily access. Lily accounts don’t count for the one account limit because they have to piggyback on a cPanel account due to how they work.

What are you seeing on the website? If it's invalid password, it's probably actually an issue with server load. The website will throw an invalid password error if it can't tell whether a password was good (usually because the server didn't respond). Unless you're trying to use one of the options on the site, just sign in directly: https://tommy.heliohost.org:2083/ (make sure there's nothing after the / when signing in). The logins still count for inactivity purposes. Please be aware that this form does not accept email addresses. Also, 2FA has been known to cause some odd issues from time to time in the past, but it usually works pretty well these days, especially if you log into Tommy directly.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

The account tycoon has been removed and the domain of tycoon59 has been changed to http://tycoon.heliohost.org/ Please give it a few hours for everything to update, and if something still isn't working, please let us know.

The delete failing might be related to this issue: https://www.helionet.org/index/topic/40633-krydos-ricky-apache-restart-stuck/ Please check your email and reply to confirm you want the account above deleted manually and I'll remove it for you. Once I do that, I can make the domain match your old account. We cannot change the username of an account though.

Can Ricky's apache restart be checked? It's showing 2600 minutes, and at least one user has a domain from yesterday that's still queued. Scan looks stuck as well, but oddly accounts seem to be creating successfully...

The last time someone donated bitcoin for a tommy account then got banned (intentional phishing), he lost his donation. I'm open to giving this user another account, but as per the TOS, illegal activity (ponzi, scams, phishing, fraud, etc.) will earn accounts a permanent ban. As for Nigeria, while I don't like generalizing countries like this, it's sadly an accurate statement. We do get legitimate users ( like you ) from these regions, which is why we continue to serve them, but all the abuse we get gives these countries a bad rap To give you an idea of abuse statistics, the last time I did the numbers a few months back, 96.9% of all abuse accounts in our system at the time had originated from two countries. #1: Indonesia or #2: Nigeria. The other 3% was mostly a mix of VPNs, Morocco, China, and Russia...

Unblocked.

Thanks for catching that. That appears to be a Ponzi scheme. Ponzi schemes are illegal activity and violate our terms of service. Account originated from Nigeria too...I'm not surprised. Suspended.

You must use such a subdomain as your main domain. You can change that here: http://heliohost.org/classic/support/scripts/domain Addon and alias domains require you to use our name servers. Also, please keep in mind that we are unable to provide support for any account that does not use our name servers. Many features of cpanel (mail, webdisk, anything DNS related, etc.) will not function if you use an account this way.

You can't at this point. An invite for a replacement account has been sent to you. Please create a new account and don't use WP. It's laughably insecure and is a leading cause of hacked accounts. Almost every time a hacker gets into a WP site, they either set up a phishing site or send spam or phishing email.