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Everything posted by wolstech
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[Solved] Suspended: egabrense
wolstech replied to egabrense's topic in Suspended and Queued Accounts
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. -
That's been asked before, and as of now the email is the only notification. I don't know of any plans to change that for the time being, though you're not the first to ask.
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That will work, but you must make sure the URL does not end in ".html". If it does, it won't count. The preferred method is https://heliohost.org/login/ , however that page often won't work when load is high (it'll claim your password is wrong when that's the case).
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Some registrars that don't follow best practices won't actually publish the new NS records until the host is set up. (.br and eu.org are like this). cPanel requires the records be published first as dictated by industry standard. Try making it your main domain instead. The main domain is the only domain that will set without needing the NS records published. Also, looking at your content, please keep in mind that we are not a reseller...(well, not the shared servers, you could buy a VPS from us and offer hosting services on it )
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9.2.24 on both servers and it cannot be upgraded for compatibility reasons.
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Unblocked. Also, if you use https://heliohost.org/login/ , this won't happen.
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This was one that popped up because of a script I have on Lily. It thinks he's a tech support scam, which based on the account profile is a reasonable assumption... You can't follow rules you didn't read. @sdpsgh: Please review the terms of service before using your account, especially those about illegal activity not being welcome here. This includes scams, fraud, phishing, copyright infringement, malware, and similar. Please remove any phone numbers and other contact information and refrain from offering any form of tech support services on your site. @sohamb03: He answered that in his OP. He said he recycled the domain, which I'll buy only because the site that was there at the time of suspension was very broken as if it was in the process of being removed. Unsuspended.
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The username for that account is willcoop. Unarchived.
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[Solved] Error when running nodejs application
wolstech replied to closer1's topic in Escalated Requests
Added. -
Unarchived.
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The contents of that account appear to be against our terms of service. The contents of fskin.ml seems to doing just that. It's been around for over 2 years though, and predates that clause in the TOS by 9 months, but it could still qualify as phishing if usernames and passwords are being collected. Can you explain what you're doing and why it should not be considered phishing?
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They can take several hours to restore, especially on Ricky or Johnny when load is up. He'll let you know when it's done.
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Unblocked again. It's IMAP logins... I suspect it's counting timeouts as "failed" logins (they are failed...but not due to the user connecting). I was able to block myself on Johnny a while back messing with the email, and I only had one PC with thunderbird running to test something...it blocked me while the server was down due to load... Perhaps Krydos has input on this.
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Did you assign the database user to the database? Also, you MUST use johnny.heliohost.org as the host name. MySQL does not support the user subdomains, so pizzaria.heliohost.org will not work in a database connection.
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[Solved] php version doesn't recognized by Nextcloud
wolstech replied to vppro's topic in Escalated Requests
The program is likely overwriting the htaccess file. The version selection is stored in .htaccess Easiest fix is to put the application inside a folder instead of directly in your domain’s doc root. -
You should be able to forego the authentication (and the SSL) entirely and it should work. Just make a plain, unsecured connection on port 25, and send. Don't even send an AUTH. Make sure your HELO reflects 65.19.141.70 in its greeting. This is working for me, one of my apps has no smtp authentication support when run under IIS (that app is why I set this up to begin with). This will work only as long as the request comes from Lily. A request from any other server requires authentication.
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...and that explains why we never got any others Fixed.
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@sohamb03: we do have one surprisingly enough. We currently own $27.67 in ETH. We've only ever had one ETH payment before and it was two years ago (we got it in early 2018 I think, just before the crypto market collapsed). It was a $50 straight donation that promptly lost its value days after we received it (which is why it wasn't sold, only started to recover recently...) I'm not sure if Krydos will go for this on a VPS though since it's one of our more important revenue streams. We've got to keep the lights on somehow, and gambling it in the crypto market isn't terribly wise. Our current provider only accepts and auto-sells BTC. Everything else we accept is something I have to sell manually and send to that provider for us to get cash. We might be willing to do it if you pre-pay for a year or something, but it'd be a hassle if I have to sell this manually every month. Let's see what Krydos says on this one.
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Unarchived. It may take up to 2 hours to start working.
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[Solved] PostgreSQL Remote connection enable
wolstech replied to joluall's topic in Escalated Requests
Krydos has to do this. -
Unarchived.
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You shouldn't be using a Dynamic DNS domain with a proper hosting provider...DDNS is meant to be used for hosting stuff on an internet connection with a dynamic IP like a home PC. Hosting providers like us have static IPs and don't need DDNS. You can contact them and ask if they'll turn it on so you can do it anyway, but you would need to find a different domain if they refuse. Our services (especially the email) won't work with just an A record, so doing it that way is pointless. Email alone requires an MX and several TXT records in addition to an A record, and there's also a few CNAMEs that cPanel expects for services like FTP and Webdisk. That's the whole point of the NS record, it basically tells anyone asking FreeDNS for this information to ask us instead, and since we also host your site, we know exactly what records you need and just supply them.
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Here's a screenshot of someone else registering a domain there using NS records. It doesn't have instructions, but it shows it can be done. You apparently have to register the same domain twice, once with each NS, to get both of them added. https://www.helionet.org/index/topic/39193-krydos-alternatives-for-manually-parking-domains-for-users/page-2?do=findComment&comment=173080 Whether the free subdomains they offer can do it, I don't know, but the DNS function itself can definitely handle it.
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Afraid.org is a known issue with our service (in fact, it's not really compatible with pretty much any cPanel-based hosting services). You can in fact use custom name servers with them though how to do so is not obvious. I believe someone on here posted the instructions before, but I can't find them at the moment. Also, we can add manually extra domains to your account for you. No need for more than one account, you can just ask for the extras
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The account joe6 was already unsuspended in another request. These accounts cannot be restored.
