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Posts
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Everything posted by wolstech
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[Solved] PostgreSQL Remote Access Request
wolstech replied to hudanova's topic in Escalated Requests
Krydos has to do this. -
[Solved] Drupal upgrade - need help with PHP memory limit
wolstech replied to rmurthy's topic in Escalated Requests
What version of PHP are you using? -
[Solved] PostgreSQL Database Version Upgrade
wolstech replied to barakagb's topic in Customer Service
This cannot be upgraded because cpanel does not support anything newer. You'll need to modify your code to run on the older version. -
[Inactive] About Auto SSL on Addon Domain on Ricky Server
wolstech replied to byeyoubp's topic in Escalated Requests
That domain is still queued for me. Autossl can't get a certificate until the domain is working. As for why it's still queued after 2 days I'm not sure. I'd look into it but I'm not at a computer, so I'll let Krydos take a look. -
Search engines kind of just do their thing these days. They watch for things like domain registrations and will eventually crawl the site on their own. Most engines can take up to 6 months to do so though. If you want to prevent them from indexing you, robots.txt will do that. If you want to manually submit domains, see alerts, or get data on things like what traffic you're actually getting from them, you have no choice but to make an account with them and use their analytics console.
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Unarchived.
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@sohamb03: The GUI only lets you specify versions for each domain, but you can actually do it by folder too (by editing your .htaccess file manually). And to answer the original question: One account. Creating a second will get you suspended.
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Unarchived.
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That's not being blocked. That just means your internet provider is incompatible with our service because they change IP address too frequently. This is most commonly seen among users using cellular plans/hotspots (these are a compatibility known issue), but some normal wireline ISPs do it too. The solution to that message is to use a VPN or proxy to access cPanel.
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You aren't blocked...
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I'd suggest you find something that's still supported...that program was last updated in March 2015...http://kplaylist.com/ Also keep in mind that a lot of these sorts of sites end up getting suspended for copyright infringement too. If you make such a site, it needs to be for private use only, or you need to have a license to stream the music (not cheap or easy to get).
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Please back that account up, download the backup, then request deletion once you've obtained your data. You can delete it here: http://heliohost.org/classic/support/scripts/delete If the account is still present in 24 hours, it'll be suspended again.
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That error means the software requires PHP 5.3 or older (the change that causes that error was introduced in 5.4). We don't support anything that old anymore (it's from 2011...). You could try 5.4 and see if it'll let you get by with a deprecated warning (which can be suppressed) but odds are you need to find different software. What program is this anyway? I'll take it out of softaculous since it doesn't run right anymore.
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Those errors mean the app requires an older version of PHP. Find out which version it's supposed to use and select that version in cPanel under MultiPHP manager. My guess is that it's meant for 5.x. PHP 7 is not backwards compatible with PHP 5 and won't run most apps made for 5.
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This is Krydos's territory. I don't know much of anything about Python...I'm a PHP guy.
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It's suspended for both high server load and for having two accounts. The high server load is an easy unsuspension, but the multiple accounts is not. Users are only allowed one account. In order for me to unsuspend this one, your Tommy account needs to be suspended instead. Tommy is a much better server than Ricky, but your website is on the Ricky account. If you prefer, I can delete the Tommy account and move the Ricky account to Tommy for you. Which account do you want to keep?
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He should be able to add those for you.
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It got suspended because, historically, most (over 90%) of accounts mentioning amazon turn out to be fraud or phishing of some form. We can unsuspend you, but we need to know what exactly do you plan to use this account for?
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[Solved] Root Admin Help - Module Installation needed
wolstech replied to painless's topic in Escalated Requests
You know the drill ... -
Your domain has been changed and your account has been unsuspended. Please give the domain a few hours to start working.
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Yep, I did...
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Luigi got it right. You got suspended because that domain is a security risk (typo-jacking). Please pick a different domain and let us know what you want it to be. We will change your domain and unsuspend you.
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From June 1, 2017...no wonder we couldn't find it. Sent.