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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. That account is not suspended. The main domain on your account is working properly. If there’s a domain not working, what domain is it? Also, as a reminder, we highly recommend not using Wordpress. It’s horribly insecure.
  2. I had this happen last week with someone else. They got a dud invite. Resent.
  3. Unarchived. It may take up to 2 hours to work.
  4. No other ideas here. Lets see if Krydos has any...
  5. Did you assign the user to the database in cPanel? You grant the rights as part of assigning the user to the database. You do it at the bottom of the MySQL Databases page.
  6. @Luigi: it’s possible. He’s going to need to write all the apis he needs and can do it any language we support. PHP would be fine.
  7. It doesn't exist anymore which is the odd part. The account system thinks it exists, but the server itself says the account is missing, which is rather confusing (this should be impossible). Since I have no way of knowing what happened to the old account since it's missing (and even if we did, phishing bans require a replacement account anyway), I cleaned up what's left of the old account record, and an invite for a new account has been sent to you
  8. It's banned for phishing. The weird part is the account doesn't actually exist on the server either. Normally I would be able to tell you exactly what happened, but the entire account is somehow missing on the server, despite showing as suspended in the account system. Did you use Wordpress by chance? We've been having a recent spate of WP installs getting hacked, and the hackers have been putting phishing sites on the accounts...
  9. Unarchived. It may take up to 2 hours to start working.
  10. The account stalog does not exist. Invite sent instead. Thank you for the donation
  11. Those domains should now be available for reuse.
  12. Let me know which domains you need removed and I can free them up.
  13. Yeah that's a rather annoying bug. Our forum software went obsolete in 2018 and we haven't bothered to update due to the tons of customization we have (which will take forever to redo if we upgrade). Since it still works fine aside from the mobile PM feature, here we are
  14. @Luigi: this one probably is a database issue, not load. Load isn't even bad at the moment. Let's have Krydos take a look. In the meantime, does Horde work for checking email?
  15. Were you on a mobile device? The mobile PM interface is broken on our forums and can get forum accounts stuck in the mobile view if you try to use it. We can't fix it because the forum software is long out of support. Please use a PC when responding. If you're stuck in the mobile view now (blue and white layout), let me know and I'll fix that. If it won't let you reply on a PC, you can always start a new PM as well. I'll get it either way
  16. Yep. Someone set up a phishing site on your account. When this was suspended, the account was actively phishing. Because stolen data may be present on your existing account, we can't unsuspend it. As always, heliohost recommends that users avoid Wordpress for this and many other reasons. An invite has been sent for you to create a new account. Please check the spam folder if you can't find it.
  17. It's already unsuspended. Please clear your cache if you still see a suspended page. Also, it's a mostly automated suspension process. Accounts mentioning netflix or variants thereof (like yours) always flag for this because sites named like yours nearly always end up phishing for user account information.
  18. It got suspended because we have reason to believe it was going to be used for copyright infringement or phishing activity. As a reminder, we don't allow illegal activity of any type. Since there's nothing illegal there yet, I've unsuspended you. As a reminder, you may not distribute paid TV or movies of any kind on your site.
  19. I've set this up for you, please check your PMs once again
  20. That domain isn't even hosted with us. Did you buy that domain? If so, you need to change its name servers to ns1.heliohost.org and ns2.heliohost.org if it's supposed to be hosted here.
  21. Yeah that's classic. That thing is ancient by today's standards, and you're going to have a hard time finding a solution short of a VPS. Our Windows Server can probably run it, but I'd have to mess around with getting it working if you want to do so. It looks pretty straight forward to get this old stuff running on modern servers, but I'd probably need to install it for you (Classic ASP is VB6-based, and isn't well known for being easy to install without full access to the server). I can do that, but I'd need the data and information on what the requirements for the application itself are (does it need a database?) to get it running for you. If you want to go that route, I'd be happy to try. Just create a Johnny account when registration opens tonight, and send me a PM with links to the application / data in question.
  22. ASP or ASP.NET? We can run ASP.NET on Lily, but we do not support classic ASP at the moment (pretty much nobody does anymore). I could mess around with trying to get it to work, but I'm not sure how hard it'd be to do on a modern server...
  23. This is not supported on the cPanel servers. Our Windows server Lily should support it, but if you went that route, there is no user interface or other way to really change any settings. Users only get FTP access and PhpMyAdmin on that server. A PHP application will run there though, assuming it's compatible with IIS...
  24. Unarchived. It may take up to 2 hours to start working.
  25. Lets see if Krydos can turn this on for you...
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