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  1. Hello Sir, I want to add a TXT record to my domain mehla.heliohost.us for verification purposes (Google). Please add this TXT record to my domain: Host: @ (mehla.heliohost.us) TXT Record: google-site-verification=jFQNsEZglV_KcRm9uSjlhGtH3D9KX7ALm0EpZXLh0b0 TTL can be any value. Thank You.
  2. Hi, i don't understand what I'm doing wrong. I have the domain mydomain.it on my dns provider. I have setup the DNS A like this: mydomain.it 3600 IN A www.mydomain.it 3600 IN A but when i try to connect at the website appear this message error 500: Please, how can i solve?
  3. Will one of the wonderful folks who do such things please create a PTR record for vps69 using the information below? IPv4: IPv6: 2001:470:1:1ee::69 Domain: pizzabeer.club Thanks! -Ray
  4. While I was using HestiaCP on my VPS I found out it lacks support to IPv6. In fact, this is on their "to do" since 2020 so it seems it will take a while. Considering that IPv6 support is one of Internet's best practice, what are other free control panel options to use? Some I found while researching were these: CyberPanel: https://cyberpanel.net/ CloudPanel: https://www.cloudpanel.io/ KeyHelp: https://www.keyhelp.de/en/ ISPConfig: https://www.ispconfig.org/ Control-WebPanel (CWP): https://control-webpanel.com/ SPanel (free for the next couple of months since "licensing is in beta (?)"): https://www.spanel.io/ Virtualmin: https://www.virtualmin.com/ Webmin: https://www.webmin.com/ OVIPanel: https://www.ovipanel.in/ aaPanel: https://www.aapanel.com/ Froxlor: https://froxlor.org/ Cloudron (free for two apps): https://cloudron.io/ Ajenti: https://ajenti.org/ Sentora: http://www.sentora.org/ Through a fast analysis from their websites CyberPanel, CloudPanel, KeyHelp, ISPConfig, Control-WebPanel (if you're into RHEL/CentOS based distros), Sentora (supporting Ubuntu 20.04 right now) and SPanel (despite it isn't really free) seems to be the most promising ones. Does anyone have any experience with any of those? Right now I have access just to my HelioHost's VPS so I'm unable to destroy/create my machine and thus it wouldn't be easy to test them, that's why I'm looking for people who had already used and could vouch for one of them.
  5. Hey all, Could I request two PTR records to be added relating to the following IPs: IPv4: IPv6: 2001:470:1:1ee::48 With a value of: mail.postal-service.org Thanks!
  6. Hello, I read that editing DNS settings on your own has not been implemented yet but I would like to add a DNS Record, is this possible currently? Thanks in advance, Jarno
  7. hi i just created a new account and i want to change my main domain how can i do that please. thank you
  8. Hello guys. I'm not sure if it's already to start a topic with multiple issues so if I'm not supposed to do that this topic can be closed and I'll post again in separated topics. First of all, my info: Username: fasouza Domain: fasouza.eu.org Server: Tommy Now my issues: Could you change my DNS settings by adding the following records (in order for me to migrate to HelioHost nameservers)?: Type Name Data / Content TTL Priority MX @ mx.zoho.com 5 min (300 sec) 10 MX @ mx2.zoho.com 5 min (300 sec) 20 MX @ mx3.zoho.com 5 min (300 sec) 50 TXT _dmarc v=DMARC1; p=quarantine; rua=mailto:dmarc@fasouza.eu.org 5 min (300 sec) TXT @ zoho-verification=zb79303131.zmverify.zoho.com 5 min (300 sec) TXT @ v=spf1 include:zoho.com ~all 5 min (300 sec) TXT zmail._domainkey v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCGDshrf0dJR897tiXXUlSawljNTtKRnsumAy29dLOYl8a4uxcD4IMGyTQAxxZ2uVahyOmKSD09UszRTy5np8tKtm4esSCXGDZwtWoOK/sSoruvopVwsNPi/riLVnBFxkgTo0ikrx7hjpWp8+XkITj/A+yLmHTnUCaXNwDYzgFZEQIDAQAB 5 min (300 sec) On cPanel I had the subdomain blog.fasouza.eu.org (pointing to {my_root_folder}/blog). Is it possible to have it back on Plesk? On cPanel I used Grav as my CMS/blog system as an alternative to WordPress. When trying to install it on Plesk I get a 500 error apparently because of its ".htaccess" file saying "Options not allowed here". Is it possible to check what are these not allowed options? I couldn't find on Plesk logs.
  9. My brandnew VPS is running, with Hestia installed. Next step: moving my website (hosted on Tommy) to the VPS. I suppose that this is essentially 3 steps: Create a new domain record, create a new web record and upload the files. Two major questions: 1. I suppose that HelioHost has to delete my actual DNS records (on Tommy), before I can create new ones? 2. Must I change server names at my DNS provider's? What are the DNS servers responsible for myvps.heliohost.us? My VPS itself, perhaps? Another question concerns security. What should I absolutely do to avoid hacking and other problems? Thanks for answer. And thanks for having the possibility to have this amazing experience, that's mostly complete newland for me.
  10. Folks, I'd like to know if I'm doing this right: ns1.heliohost.us ns2.heliohost.us I've just acquired a domain at Freenom (sitesfy.tk) and there in the DNS zone configuration I'm pointing there (data above). Is that all? How will your system know which site it's pointing to, as there are a lot of sites in your shared server. Isn't the IP necessary? Thanks. https://www.whatsmydns.net/#NS/sitesfy.tk
  11. Hi all, Apologies if this has been answered or if this is not the correct place to post my question. I have point my domain, currently hosted at Cloudflare, to Heliohost and I believe your servers are ns1.heliohost.org and ns2.heliohost.org. I can only insert 1 server on Clouflare . Would this be ok? Also, I have done this 24 hours ago and my account is still queued? Would you be able to assist? THanks. Thanks for the help.
  12. I have a question? The email deliverability section in cPanel says that they can't repair the emails because they don't control the DNS. It also says to contact the owner that is responsible for ns1.heliohost.org and ns2.heliohost.org nameservers.
  13. Hi, is it possible to make a new TXT record for the DNS confiduration? I wanted to get my site indexed by google and thus it requires me to make a new TXT record in the DNS confiugartion. If yes, what do i have to do? Thanks in advance for your help.
  14. Hi, I want to forward my one subdomain to another server. Because of the storage limit I have, I like to have my blog.mydomain.com subdomain to forward to another server. That particular server needs NS update. They only provided name servers. So I'm in need of updating subdomain's NS. Is it possible? if yes, how can I do it in DND Zone? Thanks.
  15. Greeting. I tried about 5-6 time to add an "Addon domain" but every time page won't do anything or returns an error! It says DNS record already available, so I went to "Zone editor" --> click on manage button in front of my addon domain name and delete every 5 records (name of domain still is there, but when I clicked on the manage button for it, it shows no record founds); also deleted the appropriative folder named with my domain, under public_html; plus I deleted the sub-domain it generates with the name of addon domain followed by shahabou.heliohost.org then, I click on add domain in Addon domain section, after did and check the above things, and it shows me error below: (XID uhuswp) A DNS entry for “ouraie.ir” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed.please help. thanks in advance bcs of all of your helps! with LOVE to HELIO <3....
  16. How can I create a subdomain inside my new domain: orangeadex.tk (old orangeadex.heliohost.org)? I want something like subdomain.orangeadex.tk? Is it possible? Up to how many subdomains like that can I create? When I create a subdomain, my files must go to the folder related to that subdomain, right?
  17. Hi, there. I've just pointed in my Freenom account the domain name orangeadex.tk to: ns1.heliohost.org ns2.heliohost.org Now I just need to know how to do the second procedure. Could you help me, please? Many thanks! Note: my current url/domain is https://orangeadex.heliohost.org. I'd also like to preserve this SSL certificate (HTTPS).
  18. Hi, I created an account on the Johnny server, with the domain fauzi.me and i got notice : (XID tgwn48) A DNS entry for “fauzi.me” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed. Could you remove the DNS entry, please? Thanks
  19. DKIM has already been configured automatically by Cpanel which has already put the key in the DNS zones for my domain, however, when sending emails to another email address, the .eml file does not contain any field DKIM-Signature or similar. Does it have to be added specifically?
  20. I've registered a domain, foti.eu and, because I've not installed a mail server yet, I would like for emails to that domains to be received and handled by the heliohost mail server. I've created a subdomain (and a test email account) and the DNS for my domain is thus configured: foti.eu A www.foti.eu A foti.eu MX 20 fotieu-backup.wolfcube.heliohost.orgHowever, when I try to send an email to test@foti.eu I get the following message from my email provider <test@foti.eu>: host fotieu-backup.wolfcube.heliohost.org[] said: 550-The mail server could not deliver mail to test@foti.eu. The account or 550-domain may not exist, they may be blacklisted, or missing the proper dns 550 entries. (in reply to RCPT TO command) It looks like the mail server is trying to forward the email to my website (which of course will not work since there is no server installed), but I would like it to handle it. How can I do this? Please note that transferring the DNS settings to point my domain to heliohost is not an option as I need it where it is now, I would like just the emails to get to heliohost.
  21. I'm currently hosting my site, www.snipettemag.com on Netlify, with ClouDNS as the nameserver. Now, I'd like to create a mailing list and perhaps email IDs like user@snipettemag.com. Is there a way to keep the DNS management at ClouDNS and have only the email management in HelioHost (by creating the appropriate MX records)? The current cPanel interface expects the nameserver itself to be HelioHost before it lets me add the domain.
  22. Hi! I'm receiving this error, while I tried to add the domain in the temporary Johnny account (Tommy > Johnny) I need some help to solve this, and I wanted to know too, if (when Tommy comes back) I'll need to do this again?
  23. I was trying to add this Addon domain to a new account on Ricky but the this error message showed up: (XID k835h6) A DNS entry for “etca.com.ve” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. Could you please remove the DNS entry for my domain etca.com.ve , which is on Tommy?
  24. Hello. My domain stotep.com is currently connected to my Tommy account, and i want you to remove the DNS entry for stotep.com to be able to change the primary domain. Thanks.
  25. Hi, my domain autonic.xyz is currently connected to my Tommy account. I was wondering if anyone would be able to remove the DNS entry for autonic.xyz . Thank you!
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