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Greetings, it appears that my account was moved but I did not receive any email or the ones I have I did not use for configuration at that moment my user is: @qbrian and my email is brijaquin@gmail.com

Username: fasouza | Server: Tommy | Domain: fasouza.eu.org When I connect to SFTP with my username/password I can't see any of my files, just a directory named "fasouza" with no content. I'm also unable to create files and directories inside this mentioned directory. Here's a print from my SFTP client:

Hello guys. I'm not sure if it's already to start a topic with multiple issues so if I'm not supposed to do that this topic can be closed and I'll post again in separated topics. First of all, my info: Username: fasouza Domain: fasouza.eu.org Server: Tommy Now my issues: Could you change my DNS settings by adding the following records (in order for me to migrate to HelioHost nameservers)?: Type Name Data / Content TTL Priority MX @ mx.zoho.com 5 min (300 sec) 10 MX @ mx2.zoho.com 5 min (300 sec) 20 MX @ mx3.zoho.com 5 min (300 sec) 50 TXT _dmarc v=DMARC1; p=quarantine; rua=mailto:dmarc@fasouza.eu.org 5 min (300 sec) TXT @ zoho-verification=zb79303131.zmverify.zoho.com 5 min (300 sec) TXT @ v=spf1 include:zoho.com ~all 5 min (300 sec) TXT zmail._domainkey v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCGDshrf0dJR897tiXXUlSawljNTtKRnsumAy29dLOYl8a4uxcD4IMGyTQAxxZ2uVahyOmKSD09UszRTy5np8tKtm4esSCXGDZwtWoOK/sSoruvopVwsNPi/riLVnBFxkgTo0ikrx7hjpWp8+XkITj/A+yLmHTnUCaXNwDYzgFZEQIDAQAB 5 min (300 sec) On cPanel I had the subdomain blog.fasouza.eu.org (pointing to {my_root_folder}/blog). Is it possible to have it back on Plesk? On cPanel I used Grav as my CMS/blog system as an alternative to WordPress. When trying to install it on Plesk I get a 500 error apparently because of its ".htaccess" file saying "Options not allowed here". Is it possible to check what are these not allowed options? I couldn't find on Plesk logs.

Hi admins Can you explain to me what's going on recently. I mean: What is CPanel and why you chose CPanel in the past? How CPanel affect your service? (Clarify: Admin Kydros has suffered from some CPanel behaviors) From your expectations, why CPanel revoked your registeration? What does Plesk do as CPanel do or don't? Does Heliohost will be FREE and FOREVER whatever the circumstances? What do you say? Feel free to answer and thanks for the hard work! You guys are very incredible, I had never saw a free hosting service like your host ever! Forgive me if anything wrong or violates your rules. NOTE: Sorry for duplicate questions from another users, my topic was accidentally created Sincerely Sffreesy