-
Posts
26446 -
Joined
-
Last visited
-
Days Won
944
Everything posted by Krydos
-
You didn't specify the DKIM selector in your post above, so I assumed it was "default" which is the default. Looks like you're using "mail" instead, so I have updated your DNS records. Your max score will only ever be 8.8 if you don't write better emails. When you send html emails they expect you to a certain ratio of text to images, and your email is basically all image. Here is the only text. Same issue with this one. You didn't specify the DKIM selector so I set it up with "default" but you're actually using "mail". I have updated the DNS records to use the "mail" selector instead. Try sending some more emails to https://mail-tester.com to see if everything is good now.
-
I fixed your flask site for you. https://carloshouser.helioho.st/flasktest/ The issue is a bunch of single equals signs = got converted into double equals signs ==. This was meant to change the size of the wiki headers, but it changed the example code as well. Thanks for alerting us to the issue. We are fixing the wiki now.
-
DKIM, SPF, and DMARC have been set up for the domains homingpigeonsupplies.co.uk, homingpigeonsupplies.com, and pigeonpetshop.com. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
-
[HH#237852] Unable to connect roots@65.19.154.87
Krydos replied to HelioHost's topic in Email Support
By default you can't log in to Ubuntu 24 with the username root. Like it says in the email you received you username is b4tra22 which you may remember is the one you chose while signing up. Once you're logged in as b4tra22 run sudo su, and then you'll be logged in as root. If you wish to enable direct logins to root you may do so by editing /etc/ssh/sshd_config but we don't recommend it as it reduces the security of your VPS considerably. -
Your email address has been removed from the self-recreate system. Sorry to hear about your wife. That's really sad. We'll always be here when you're ready to experiment with your website again.
-
[Solved] Restore access to suspended account
Krydos replied to doctypehtml5's topic in Escalated Requests
I already changed your email address back to the one you created your account with before I even posted that. -
Generally the way inactivity immunity works is during a fundraiser each $5 you donate keeps your account active for 1 month without a login. So for instance, if you donate $30 you don't have to login for 6 months, and then you have 30 days from the end of the 6 months to make sure you login before your account goes inactive. I'm guessing that is what you are talking about, and the last time we had a fundraiser was 2023 so, for instance, if you had donated $75 on 2023-10-01 your inactivity immunity would be wearing off around now. If you want me to lookup your donations I can make sure the full inactivity immunity was granted to you. You may also be interested in moving your account to our Morty server. This server, unlike Tommy, never requires logins to stay active. Based on your load I am confident that your bill would be no more than $1 per month. You can move your account over yourself at https://heliohost.org/dashboard/move/?move=morty-prepay
-
[Solved] Restore access to suspended account
Krydos replied to doctypehtml5's topic in Escalated Requests
The other thing I noticed is you set your contact email to an address hosted on your HelioHost account. This is the equivalent of locking your spare car keys inside your car. If you lose access to your account and can't check your email how do you expect to be able to reset your password and regain access to your account? -
[Solved] Restore access to suspended account
Krydos replied to doctypehtml5's topic in Escalated Requests
59 MB of content and 950 MB of backups... If you set up automated backups, and never delete any of them, they eventually fill your entire account. We recommend downloading them and deleting them from the server. Can you login now? -
DKIM, SPF, and DMARC have been set up for the domain stampaner.nl. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
-
If you go to https://heliohost.org and scroll down about 2 inches you can see that it already exists Also if you login the latest news post is shown in your dashboard too.
-
I created a full backup of your Tommy account in case you suddenly realize you need something from that account. You can download the full back from https://heliohost.org/backup/ if you need it. I created a new user named gbrl on your VPS and gave them sudo privileges. I left the gbd account alone, so you have 3 accounts on there now. The new gbrl account should have the same password as the existing gbd account, but you can always change the password with the passwd command. To change the gbrl account's password if you can't login, first login to gbd, then run sudo su to switch to root, and then run passwd gbrl, and that should allow you to change the password of the new account. I also changed your username in the heliohost.org website so you should be able to login with the username gbrl (or your email address) and the password that the gbd account is currently using. Let us know if you need help with anything else.
-
Sure.
-
On a VPS you can create as many users as you want with whatever usernames you want. The username that you use to login to heliohost.org has to be unique though, so that's why you had to choose a different username on your VPS since the Tommy account still existed at the time.
-
You can also delete your Tommy account without help from an admin at https://heliohost.org/dashboard/delete/
-
You can privately DM images of government issued ID cards of two different people to @wolstech if both of you want to have your own account here. The ID images will be deleted as soon as verified. If you don't want to prove that there are two different people with 1 account each, you can both just use the one asterwind account. Each account can be upgraded to 6000 MB storage and have 10 domains so it's not that big of a deal to share an account if you don't want to provide images of your IDs.
-
[HH#751047] Account Inquiry (Node.js limitations)
Krydos replied to HelioHost's topic in Email Support
On Johnny you're limited to 100 GB per day, so if your bot or app is running 24/7 it can only use about 70 MB of memory to stay under the limit. If your app uses more than 70 MB of memory then you can upgrade to the Morty plan or the VPS plans. You can follow our guide for Discord bots https://wiki.helionet.org/Discord_Bot The guide uses Python for the actual bot, but you can drop in your Node.js bot instead and use the same method to start and stop it. The extremely basic bot that the guide has the code for uses about 50 GB memory per day, but switching from Python to Node.js and adding more packages etc will probably increase the memory used. -
After about 5 years of using GitBook for our wiki we've decided it is time to move on. We are now using a self-hosted MediaWiki site. The wiki is located at the same URL as it has always been https://wiki.helionet.org but since we just changed the DNS you may continue to see the old GitBook site for up to 4 hours. Let us know if you're interested in editing the wiki and we can create an account for you. Eventually we will offer a self-service way to create wiki accounts and reset wiki passwords, but for now we just want to get the new wiki launched so we don't have to keep two wikis up to date at the same time. We would love to hear any feedback you have on our new wiki.
-
- 4
-
-
I find it kind of amazing that you can't even grasp the concept of internet connections and electricity costing money. There are a lot of other bills to pay too, but I don't know how you expect a server to work without at least being able to connect to the internet, and without even being able to power on.
-
We can't spend money that hasn't arrived yet.
-
Login > Continue to Plesk > Websites & Domains > [domain] > Dashboard > Node.js > Environment Variables If you're reading this via email you won't be able to see the above image so check on the forum.
-
If you want to use our nameservers they are actually ns1.heliohost.org and ns2.heliohost.org, not heliohost.us. On VPS we recommend using external DNS servers such as Cloudflare or your registrar's DNS system. The reason why is because if you need to make a change to your DNS records you can do so on your own without making a support request. If you use our nameservers there isn't currently a way for you to edit your own DNS records so an admin would have to do it for you. We don't mind helping you out with DNS changes, but you seem like an extremely impatient person so you might appreciate instant changes that you can do yourself rather than waiting up to 24 hours for a HelioHost admin to help you.
-
Were you able to login to SSH before Hestia was installed?
-
We would be able to move your Johnny account to Tommy for you in 4-6 months once the money is in our bank account. If you go to https://heliohost.org/dashboard/move/ and use PayPal to donate your account will start moving to Tommy instantly. Either way we appreciate the donation.
