Krydos

You have been emailed a password reset link.

It looks like you created an account with that email address on 2019-02-17 and the last time you logged in was 2020-12-07 so it's been archived for about 2 years. You can download your backup from that account if you want at https://heliohost.org/backup/ Archived account can't be transferred directly to Plesk. Instead you have to create a new account and restore your backup yourself. It looks like you already created a new account with the yahoo.com email address so you should be good to go. If you'd rather use the bk.ru email address you can change it yourself by logging in to Plesk and clicking your username dropdown in the top right corner of the screen. Let us know if you need help with anything else.

Your invite was sent to the email address gofundme.com@... on 2022-09-30 and you never used it. I have resent it to heliohost.org@... instead. Let us know if you still can't find it.

Your VPS has been rebuilt with Ubuntu 20.

Can you connect from Google Data Studio now?

We can only add the subdomain if you tell us what subdomain you want added. Otherwise if you insist on adding the subdomain yourself it may be a couple weeks or a month before that feature is implemented.

Like it says in the email you received when your account was created

You aren't suspended. cPanel has been more or less unmonitored for 16 months now. Someone used up all the space in the /tmp partition and MySQL wouldn't start. I've cleared up some space and MySQL is running again. You're currently #731 in line to be moved to Plesk. You can check your ETA with this link https://heliohost.org/eta/?u=erick198

Your main domain has been changed. You can install SSL by going to Login > Plesk > Websites & Domains > php.anopeninternet.eu.org > SSL/TLS Certificates > Install. Let us know if you still can't install SSL.

Here is the link to renew your existing VPS https://heliohost.org/vps/pay/?code=uA7MJkQdlQ50KBax That link was also sent to you via email on 2022-10-23 which is 24 hours prior to your VPS being shut down. If you didn't get the email please check your spam box, and flag it as "not spam" if it's in there. We can also add a different contact email address to send late payment notifications to if you're more likely to check another address. Since you're setting up a new payment I went ahead and powered your VPS back on.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=peace2u.heliohost.org

Your main domain has been changed. Also for future reference you can host as many domains as you want on your one account so you could have kept your free heliohost.us domain and added the new domain as well.

Your account has been deleted, and invite for a new account has been sent to you.

Remote access enabled.

The domain corgisighting.info has been moved to Plesk.

The files I need aren't all there. I'm missing the .crt and the chain file which also usually ends with .crt. Sometimes those two are combined into one file.

Remote access enabled. You don't have to request this on a database created through Plesk. We had permission issues when transferring databases from cPanel to Plesk, but I tested out a new database created through Plesk and it all worked just fine for me. root@tommy2 [/home/krydos]# psql --dbname=krydos_testdb --username=krydos_testuser Password for user krydos_testuser: psql (13.8) Type "help" for help. krydos_testdb=> \dt+ Did not find any relations. krydos_testdb=> create table test_table (id serial primary key, username varchar(255) not null); CREATE TABLE krydos_testdb=> \dt+ List of relations Schema | Name | Type | Owner | Persistence | Size | Description --------+------------+-------+-----------------+-------------+---------+------------- public | test_table | table | krydos_testuser | permanent | 0 bytes | (1 row) krydos_testdb=> insert into test_table (username) values ('Krydos'); INSERT 0 1 krydos_testdb=> select * from test_table; id | username ----+---------- 1 | Krydos (1 row)

Passwords that will break Plesk are now blocked from being used during the signup process. Trying to use an invalid character will display an error and disable the submit button. Thanks for helping solve this issue.

I've been thinking about installing this, but it will probably break our website's login and dashboard so it would take a lot of work to make it functional. There are a lot of higher priority things that need to be done first anyways such as the ability to add or delete domains and edit DNS settings on your own.

Yeah, sorry for the runaround. I've never heard of a service that looks up IP addresses without using an A record before. That's really bizarre since A records are specifically designed for converting names into numbers. So using some other type of record to convert names into numbers is not only inconsistent but probably a violation of the specifications. I'm curious if MongoDB thinks they have a good reason for doing it that way, or they're just trying to intentionally confuse people as much as possible?

Yep, that was probably it.

Since port 27017 is the standard port for MongoDB, and MongoDB is common enough that other people in the future will surely have use of connecting to external databases as well, I went ahead and opened port 27017 to all IPs. Does it work now? This page seems to indicate that it does:

Your VPS has been canceled and you won't be charged again. Thank you for using our VPS service. In order to provide better service to other customers in the future can you elaborate on why the VPS didn't work for you, but the shared hosting plan will?

Someone else mentioned that characters with accents, such as é, weren't being handled correctly by Plesk. I sent you a password reset link that you can use to set a new password. After you've changed your password if you can provide any further information on what characters don't work for Plesk we would appreciate it. EDIT: I did some digging and it looks like Plesk passwords can be up to 255 characters long. Spaces, single quotes, and double quotes are prohibited. Valid characters are ascii 33, ascii 35 through ascii 38, and ascii 40 through ascii 126. I'll see about updating the signup page to disallow characters that will break Plesk.

The wildcard subdomain has been created.