Krydos

You already have 32 domains on your account. The uptime of Tommy is being dragged down by so many people having so many useless domains to the point where we're considering enforcing a limit to the number of domains you can have. Before we add any others can we delete any of these? It looks like half of them aren't even hosted by us or are expired Freenom domains. One thing to keep in mind is cPanel created useless subdomains that aren't needed on Plesk. So for instance, if your main domain is moneybroz.heliohost.us and you wanted to create the addon domain mbrz.ml you had to have the pointless subdomain mbrz-ml.moneybroz.heliohost.us. That isn't needed on Plesk, and the more domains the server has the lower the uptime becomes so please make a list of all the domains I can delete off your account.

I did some testing and it looks like it's Plesk being overzealous. My script correctly recognizes that mateus.hfmello.com is hosted by us, and leaves it active, but when it gets to hfmello.com it detects that it's not hosted by us and disables it. But, apparently if you disable a domain Plesk automatically disables all subdomains too. I didn't realize that until I tested it with these particular domains. We let everyone know that we were disabling unused domains back on 2023-01-01 in this news post, and encouraged users to volunteer which domains they didn't need so we could delete them and improve the uptime.

You can probably do that with a cron job yourself. Just be sure to delete the cron afterwards so it doesn't run over and over.

Alright, since there has been no response I just assumed you wanted Ubuntu 22. I rebuilt your VPS with 1 GB memory, 6 CPUs, and 150 GB hard drive. I also canceled your $4.00 subscription. Your upgraded VPS is online and ready to go, but if you don't use this link https://heliohost.org/vps/pay/?code=55cOHx6VrEclzChC to set up a new subscription soon it will be powered off for lack of payment. You'll get a warning email as well before it gets powered off.

Done.

Installed. You can see the currently installed modules and their versions at https://kairion2.helioho.st/pyinfo/info3.10.py

As soon as you're ready for the upgrade go ahead and set up a new subscription with this link https://heliohost.org/vps/pay/?code=55cOHx6VrEclzChC Once that's created we can cancel your old subscription, and rebuild the VPS.

Added.

Added.

Done.

216.218.216.162, 216.218.216.165, 216.218.216.169, 216.218.216.171, and 65.19.141.195 are available currently.

Also keep in mind that HelioHost is based in the US so you posted at 1:25am and 4:38am. I wasn't awake at either of those times. Please be more patient in the future. Especially since there's nothing actually wrong with your VPS. We can't control what your ISP does. You've been moved to 64.71.153.124/2001:470:1:1ee::60

SPF, DKIM, and DMARC has been set up again.

Added.

I'm going to assume that Concrete 9 with PHP 8.1 worked since we haven't heard back from you. Marking this as solved to keep the escalated section clean, but if it's still not working for you feel free to create a new support post at https://helionet.org/index/forum/45-customer-service/?do=add

@ojplanet Do you expect to need to delete and recreate your account again. If so maybe I shouldn't waste my time doing this over and over, and we can explain how to use Cloudflare DNS instead.

I'm going to explain how to do it yourself so you can learn, but if you can't figure it out I don't mind doing it for you. Edit /home/tony/conf/web/rf5.co/apache2.ssl.conf_django.conf and comment out the two lines by putting # in front of them like this to disable Django on the rf5.co domain. #ProxyPass / "http://127.0.0.1:8000/" #ProxyPassReverse / "http://127.0.0.1:8000/" Then create a new file /home/tony/conf/web/rf7.co/apache2.ssl.conf_django.conf and put those same two lines without being commented out to enable Django on the rf7.co domain. ProxyPass / "http://127.0.0.1:8000/" ProxyPassReverse / "http://127.0.0.1:8000/" If your Django app is running on a different port than 8000, or if you want to run multiple apps you can change the 8000 to whatever port it's on. You could run one app on 8000, and another on 8001, etc. and have them running on different domains. Then test the config to make sure it doesn't have any errors. root@vps57:~# apachectl configtest Syntax OK If it looks good you can restart Apache with this command. root@vps57:~# apachectl graceful root@vps57:~# Let us know if you have any questions or need more help.

I already set up SPF, DKIM, and DMARC on this account.

Your VPS expired 3 days ago because you canceled it. Is there any particular reason you canceled it? You can use this link https://heliohost.org/vps/pay/?code=JAtSd2yMsWzrxBat to set up a new subscription. Once your VPS is active again we can switch you to a different IP address if you need.

I just saw your other thread, and merged them. Would you like to do Ubuntu 20 again, or upgrade to the latest Ubuntu 22? Unless you have some specific software that doesn't support Ubuntu 22 I would recommend upgrading.

When you resize the hard drive there is a slight chance of data loss. It's never happened before, but it doesn't hurt to be safe. Have you taken a backup recently just in case? Another option that is actually less work for us is if you want a fresh OS we could upgrade you to Ubuntu 22 as well.

Added. In order to host the domain with us you need to do one of the two following options. Use our nameservers by settings your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS provider, Cloudflare is a popular free choice, and create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002

A password reset link has been emailed to you.

Installed. You can see the currently installed modules and their versions for Johnny's Python 3.10 at https://kairion2.helioho.st/pyinfo/info3.10.py

The account has been moved to 65.19.141.77 and 2001:470:1:1ee::2002, and SPF, DKIM, and DMARC have been set up. Thanks for summarizing so I didn't have to read the previous 50 pages.