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Terru Ku

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  1. hi can you please add the domain paste.malhotra.me to my account helios1. I will try my best not to add any more to this account !
  2. I just uploaded my pages to both the sites in their respective directories. however i am still getting the standard plesk page.
  3. Thanks. i don’t intend to move my email to heliohost. Hope that is ok
  4. My username is helios1 i can understand that you would liked to limit the web sites. Can you please add the following 2 share.malhotra.me vru.me
  5. I did look at error_log but found nothing there. even when i changed the DB settings manually it was not working... but still nothing in the error_log .... strange
  6. can you please help me with the following 1. Add the following to my account triptimalhotra.com malhotra.me ip.malhotra.me getit.malhotra.me paste.malhotra.me ip.malhotra.me share.malhotra.me vru.me ip.vru.me lao.vru.me 2. make vru.me the primary domain
  7. I regenerated the app.env from the install script and it works now.. thanks. but the question about which log file to check still remains
  8. thanks. I have changed the DB settings to point to the local database but stil get the error More importantly which log file do i see to debug this myself? there is nothing in the apache error.log
  9. hi i just uploaded a site that is working on another hosting service. when i try to hit the site i get an internal 500 error but nothing in the logs either the error or the access logs. am i missing something? the site is http://helios1.heliohost.us/
  10. Currently i have the default domain that is provided when a new account is opened. I would like to now add some domains to my account. here are a few questions on how to do that. 1. How do i add new domains? is it only a support ticket? 2. i can't transfer my NameServer names so can i just use a A / AAAA record to redirect the domain to helliohost? 3. if i create a DB can i access it from outside your hosting? or is it acceable only from your servers? 4. if i can't access the DB how can i take backups of it? (any automated way?) 5. Can i run cron jobs on my domains? given i have no ssh access?
  11. can you please remove the suspension of my account. I am not sure what is it that i have done to break the rules? .
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