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Posts
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Everything posted by Krydos
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[Solved] Mars VPS does not support AVX2 CPU instructions
Krydos replied to Mahani's topic in Escalated Requests
Yeah, none of our servers have a CPU that will support AVX2. Your VPS is on Lucie now, but even if we moved you to Sparkie it wouldn't change anything. -
Closing due to inactivity.
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Thanks for the donation. The reason it didn't show up automatically was because your paypal email address has +paypal added to it. There you go https://www.heliohost.org/eta/?u=jbbdude
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Thanks for the donation. There you go https://www.heliohost.org/eta/?u=tnowfive
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Thanks for the donations. There you go https://www.heliohost.org/eta/?u=jd
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=n747mm.heliohost.org
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The last time you logged in was 2021-05-10 so your account was archived before our licenses were even revoked. You can download your backup from https://www.heliohost.org/backup/ Archived accounts won't automatically be transferred to Plesk. That's why your account isn't listed on the ETA page. You can download your backup, create a new account once Plesk is ready, and then restore your backup to your new account. If you're interested in recreating your account sooner it is possible to donate to get an earlier invite to create an account. You can get an idea of what each donation level will get you by looking at this user's ETA https://www.heliohost.org/eta/?u=rli The reason the ETA page doesn't list archived or suspended accounts is because they will not be transferred to Plesk automatically so there is no ETA for them. I have periodic database backups that I reference for these old accounts to find out what happened to them after they are deleted from the main database. For some reason the cliffm account wasn't added to the backup system, but I managed to find a copy of the archive hiding somewhere and added it manually. DM me on Discord if you want to know where the database backups are located and how to search them, otherwise you can just escalate things like this to me. I did notice that the ETA page doesn't handle non-existent accounts very well. I'll take a look at the code.
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Try these settings: Protocol: FTP Host: ricky.heliohost.org Port: 21 Encryption: Use explicit FTP over TLS if available Logon Type: Normal User: rmurthy Password: <same as SFTP> I looked at the logs and all it shows it you logging in successfully and then disconnecting 1 second later.
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=swamyschool.tk
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SFTP on Ricky through Filezilla is working just fine for me. I restarted the process though anyways. Can you connect now?
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Looking at the log, it looks like apache doesn't know what vhost it's supposed to be using the certificate on. The vhost entry is just blank. Not sure why. That one worked. There you go https://www.sslshopper.com/ssl-checker.html#hostname=pusuluri.heliohost.org I tested SFTP on Ricky and it works for me, and I know SFTP is working on Ricky for a lot of other people too. Perhaps if you enabled more verbose error logs in your FTP client it would give a clue why just your account isn't connecting. Maybe a wrong password?
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[Solved] My war is undeployed, please deploy it for me
Krydos replied to cridus's topic in Escalated Requests
Deployed. -
[Solved] My war is undeployed, please deploy it for me
Krydos replied to cridus's topic in Escalated Requests
There you go https://ds3cheatersblocker.heliohost.org/cridus_ds3cb/ -
There you go https://www.sslshopper.com/ssl-checker.html#hostname=cktrack.heliohost.org
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[Solved] please do backup to my site so I can download it
Krydos replied to nemo1's topic in Escalated Requests
The new backup has been uploaded to https://www.heliohost.org/backup/ -
There you go https://www.sslshopper.com/ssl-checker.html#hostname=helium.hiker.rocks
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Alright, try logging in to SFTP now. Protocol: SFTP Host: 65.19.143.6 Port: 1342 Logon Type: Normal User: unicenta Password: <what you submitted>
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=appstursoft.com
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[Solved] ETA different account from email and username.
Krydos replied to yoreparo's topic in Escalated Requests
Oh I meant to post a reply here. He DM'd me on Discord and we got this straightened out already. -
Thanks again https://www.heliohost.org/eta/?u=juriscon
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In order to change you password securely go to https://www.heliohost.org/password/ and enter your email address and the new password you would like to use. Please be aware that since cPanel no longer works it will not instantly update your password. Once you have submitted your password through this page make a post here on this thread to let us know that it is done and I can update SFTP with the new password that you submitted. Once submitted the password will instantly be hashed and stored securely so no one, not even me, will ever have access to the plaintext password.
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[Solved] Install new SSL Certificate (update after expiration)
Krydos replied to juris's topic in Escalated Requests
There you go https://www.sslshopper.com/ssl-checker.html#hostname=jurisconsult.mg