Krydos

Hey there, You're not really providing us with much information, so we can only guess randomly what the issue might be. If you provide more information our guesses will be more accurate. One thing I noticed in the miniscule amount of information you provided is you're trying to install Concrete 5 which is a very old version. Since it's such an old version it needs an equally old version of PHP. When you create an account the default PHP version is 7.4, which is pretty old, but not nearly old enough for Concrete 5 which required 7.2 or older. Another thing that might trip you up is when you change your PHP version it can take up to 2 hours to actually update. So if you change the PHP version and then immediately try to install Concrete 5 again it won't work. You have to change the PHP version, wait 2 hours, and then try installing Concrete 5. Hopefully my random guesses help you.

If you think emails sent from Plesk should be able to be signed with DKIM you can vote here https://plesk.uservoice.com/forums/184549-feature-suggestions/suggestions/45576862-allow-dkim-dmarc-spf-records-for-the-server-s-host

Remote access enabled. host=64.62.151.106 port=5432 user=blossom2000_admin_user dbname=blossom2000_netflixdb password=<set in Plesk>

We used to have the contact email address set to support@heliohost.org, but unfortunately Plesk sends all sorts of notifications to that email address as well, and the forum ends up getting flooded with random server status stuff. If anyone emails admin@heliohost.org it tells them to email support@heliohost.org instead, because nobody reads admin@heliohost.org. Fixed.

We plan on supporting DNSSEC in the future once we upgrade our nameservers.

Ok, just let us know when you're ready. We currently have the space to build this VPS, but we are pretty low on space. The reason we don't do sales or Black Friday specials or price matches usually is because we rarely have very much free VPS space. Sales are for companies that have a lot of VPS space that is sitting empty and they are willing to get any amount of money for it rather than it just going to waste by not being used at all. I would say that right now we are 98.5% full on reasonably fast VPS. We have servers that we bought recently that are a lot faster than servers from 5 or 10 years ago, and our policy is to build VPS on the fastest hardware first. We can of course build VPS on the slower older hardware as well, but the speed isn't going to be as good.

Wolstech can probably DM you since that seems to work for you.

I see where the confusion came from. The screenshot doesn't show biannually, it shows biennially. Likewise you said triannually not triennially. Triannually means happens 3 times per year, or you want to pay every 4 months. Triennial means happens every 3 years, or you want to pay for 3 years at a time. Using that a or that e makes a large difference here. When are you able to pay for this VPS?

You definitely won't be able to use scheduled tasks to start your Python websocket because scheduled tasks run in a jailshell where the Python binary doesn't even exist. I recommend you use this method for starting and stopping your Python script https://wiki.helionet.org/tutorials/discord-bot#starting-and-stopping-your-bot The rest of that guide is for a Discord bot, but the same bot_control section should work for your Python websocket. As far as proxying the websocket through you can either use Apache with .htaccess, which you can set up yourself. You can also proxy the websocket through Nginx, but an admin has to set that up for you.

WSGI control access has been enabled on the domain lucy.helioho.st. To restart your Flask app and load new code changes in simply edit /home/lucy.helioho.st/httpdocs/iHairdresser/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

I took another look at your DNS, and there were some subdomain records missing from one of the nameservers, but not the other. That has been fixed now.

The domain https://www.sslshopper.com/ssl-checker.html#hostname=syu.heliohost.org is valid for 87 days. I double checked your A and AAAA records and they look fine too. Perhaps there was just a temporary DNS issue, but when the SSL check went through the next time it worked fine? If you need help with something else please let us know.

If you're trying to send to a gmail.com email address please be aware that it's nearly impossible to make it to your inbox. Gmail loves to delete emails without even letting you see them in spam. If you're unsure if your website is working testing it with literally any other mail provider other than Gmail is much more likely to work. At least other email providers won't delete your email entirely without telling you, and will let you see it in spam. If the email makes it to spam you can mark it as safe so future emails will go to the inbox.

Yep, you're right. Sorry about that. The original $4.00 subscription didn't get canceled correctly, so we have sent you a full refund. Your subscription has been canceled and you won't be charged again. Thanks for using our VPS service.

The bad news, is it looks like we're going to have to do some major changes to our servers in order to support PostGIS again. The good news, is I successfully upgraded PostgreSQL from version 13 to version 17 and installed PostGIS version 3.5 on Morty. The bad news, is Johnny (the server you are on) is going to be a lot more complicated to upgrade since there are so many existing PostgreSQL databases. The good news, is Morty will be entering his beta period soon, and we could use someone to test PostGIS prior to upgrading Johnny and Tommy. The bad news, is Morty's beta is limited to $30+ donors only right now.

Nope, the only way to keep your account active is by logging in at https://heliohost.org every 30 days. We will be releasing a new server named Morty soon that starts $1 per month, and doesn't require logins to keep your account active. As long as your Morty account has a positive balance, or your monthly subscription payment goes through you can go years without logging in if you want.

On most websites the css, js, and images don't change very often, but the index file may be dynamic and change each time the page is loaded. Browser automatically cache static resources to save bandwidth and speed up page loading times. If the browser has to download all of the static resources each time the page is refreshed it will slow things down. It's not a big deal to inline css in a simple, small website, but on a massive site where the css might be several MB it can start to add up fast.

We'll make a news post once Morty is released.

I commented them out for you. Make sure you clear your browser cache otherwise your browser will likely continue showing the grey stripes because it doesn't download the .css file each time you load the page.

The grey background on the text is being caused by these lines in the file /home/admin/web/rvwars.helioho.st/public_html/css/rvwars.css #news p { background-color:#eeeeee; } Let us know if you can't find those lines to remove them, and I can do it for you.

You're doing great! Let us know if you need help with anything else.

If you drag and drop the new index file it should prompt you whether to overwrite it or not and give you timestamps and size comparisons. Deleting the file on the server first works too.

Ok, your password has been updated. Try logging in to SFTP now. Also for future reference, please don't email your password to us. We don't need your password to help you, and email is extremely insecure so your VPS may get hacked if you email plaintext passwords.

Go to this page https://heliohost.org/password/ and submit a new password for the admin account. It won't automatically update your server though so let me know when you've submitted the new password, and then I can manually copy it over to your VPS.

Yes, that is wrong. Like I said 22 hours ago Protocol: SFTP Host: 65.19.141.202 Port: 22 Logon Type: Normal User: admin Password: <same as logging in to Hestia> Default remote directory: /home/admin/web/rvwars.helioho.st/public_html Please note I said the "admin" user not "wa2uet".