workforspinxo

Have i breaken any tos of helionet would like to know which one and how i can prevent it thank you username is workforspinxo

thank you very much admin i appreciate your time and help on this matter. and yes i think there is redirect from http to https on plesk control panel i will try it

i had problem with ssl not redirecting so i though reassigning would fix it i remove it from manage ssl as well and now it says ssl exceeded for my domain.

says its exceeded is there any solution for it thank you

i mistakely unassigned Let's Encrypt SSL certificate from plesk and its not allowing me to ressign it with api rate limit is there any solution to it ? thanks for your help

Dear HelioHost Support Team, I hope this message finds you well. I am writing to seek your assistance regarding the implementation of an SSL/TLS certificate for my website hosted on HelioHost. I have recently added ZeroSSL to my account, but my website is still not secured with HTTPS. I followed the necessary steps to generate and install the SSL certificate provided by ZeroSSL. However, despite my efforts, I am unable to achieve a secure connection for my website. I kindly request your help in troubleshooting and resolving this issue. It is crucial for my website to have HTTPS encryption to ensure the security and privacy. Could you please investigate the matter and provide guidance on how to properly enable HTTPS for my website? Any assistance or instructions you can provide to ensure a successful implementation of the SSL certificate would be greatly appreciated. If you require any further information or access to my account, please let me know, and I will be more than happy to provide the necessary details. Thank you very much for your attention and support. I look forward to your prompt response and resolution of the issue. Best regards

sorry for the trouble how do i add the missing ns records edit: could it be cause i only pointed ip but not nameserver ?

Dear HelioHost Support Team, I hope this message finds you well. I am writing to seek assistance regarding an issue I am facing with the DNS resolution of my webmail subdomain. Currently, my domain "www.infinityhue.us.to" is functioning correctly; however, I am encountering an error when trying to access the webmail via "www.webmail.infinityhue.us.to" The error message displayed is "DNS_PROBE_FINISHED_NXDOMAIN." I have verified that the main domain is functioning properly, so it seems to be specific to the webmail subdomain. I haven't been able to identify the root cause of this issue. I kindly request your support in resolving this matter. If there is any information or action required from my end, please let me know, and I will be more than willing to provide the necessary details or perform any necessary steps. Thank you for your attention and assistance in advance. I appreciate your dedication and expertise in resolving this matter promptly.

Dear HelioHost Admin, I hope this message finds you well. I am writing to formally request the addition of the domain "infinityhue.us.to" to the HelioHost web hosting service by removing my current free domain provided by the heliohost. I have already pointed the IP address of the hosting to the domain "infinityhue.us.to", and now I kindly request your assistance in configuring the necessary settings on the HelioHost server to enable the proper functioning of the website. Please find the relevant details below: Domain: infinityhue.us.to heliohost username: workforspinxo I would appreciate it if you could update and ensure that the domain is properly associated with the corresponding website files on the server. If there are any additional steps or information required from my end, please do not hesitate to let me know. I am available to provide any further details or assistance as needed. Thank you for your attention to this matter. I look forward to your positive response and the successful addition of the domain to the HelioHost service. Best regards