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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. You can check your ETA here https://heliohost.org/eta/?u=fuzmic You're currently #651 to be moved to Plesk. Right now we're only moving one account per day because the new account creation isn't 100% reliable yet. Once that system works well we can increase the number of accounts we move each day.
  2. Tommy now has 3 versions of Python installed. /usr/bin/python2.7 /usr/bin/python3.6 /usr/bin/python3.10 If you need any modules installed please let us know the version of Python you're using and the name of the module. Please note that Django and Flask are not installed yet, but we'll try to get them installed as well in the next few weeks hopefully. Let us know if you have any questions.
  3. Have you read the news regarding Johnny?
  4. This is your actual website. Files in this directory will change the way your website looks. This directory isn't connected to a domain, and you can safely delete it. /home/juliengarrigue.com/wp-config.php I believe is where you should be looking, but it might already be fixed by rescanning for new Wordpress installs after deleting the extra unused directory.
  5. Do your scripts support Python 2.7?
  6. Installed. Can you use Crypt::OpenSSL::Random; instead? Probably not. Perl is kind of a dead language that isn't used for much anymore. Somewhere along the lines of 95% of cPanel is written in Perl though so of course they support it well. Plesk is all written in PHP and you can tell by how well they support multiple versions and everything. I imagine it's difficult for cPanel to hire new Perl programmers so not sure what they're long term plan is.
  7. That mail server 209.85.214.182 is not our IP. You'll need to contact whoever controls that IP address and ask them for support. We can only help you with emails sent from our servers.
  8. Thank you very much for the generous donation. Here is your ETA page https://heliohost.org/eta/?u=edave56 We're still working out some bugs from the new account creation script, but we should be able to send your invitation soon.
  9. Those two Perl modules have been installed.
  10. Plesk does /home/<main domain>/ instead of /home/<username>/ so when your main domain is changed your home directory changes too. You probably have the old home directory saved in your config file. You'll need to change it to match the new path.
  11. All I see in public_html is .html files. If you let me know which file you're trying to get to work I might be able to help.
  12. To run scripts outside cgi-bin you have to make the file extensions executable. You can do so with an .htaccess with contents similar to this. Options +ExecCGI AddHandler cgi-script .py AddHandler cgi-script .pl AddHandler cgi-script .rb AddHandler cgi-script .cgi If it gives you a 500 error try removing the "Options +ExecCGI" line because some accounts need that and some accounts that causes an error. Perl is located at /usr/bin/perl which is a pretty standard location. Python 2.7.5 is located at /usr/bin/python. Python3 isn't installed yet, like it said in the email before you clicked "transfer me now". I plan on installing Python3 in the next week or two probably. Everything that is installed right now is the default stuff that comes with a fresh install. If there is anything extra you need you'll have to request it. There is no guide because we've never done this before so we're all figuring it out at the same time as you. If you post what you figure out on the forums we can all learn from it. I took a look at your account and you have like a million scripts so I'm not sure which one you're trying to get working first, but I looked at hello.pl because it looked like a simple test script, and here's some stuff I noticed. First you can't use "use cPanelUserConfig;" anymore because you're not on cPanel. That line gives this error "Can't locate cPanelUserConfig.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at hello.pl line 2." because no such file exists.
  13. SPF: https://mxtoolbox.com/SuperTool.aspx?action=spf%3astampaner.nl&run=toolpage https://mxtoolbox.com/SuperTool.aspx?action=spf%3astampaner.nl&run=toolpage https://mxtoolbox.com/SuperTool.aspx?action=spf%3astampaner.nl&run=toolpage DKIM: https://mxtoolbox.com/SuperTool.aspx?action=dkim%3astampaner.nl%3adefault&run=toolpage https://mxtoolbox.com/SuperTool.aspx?action=dkim%3astamphaus.nl%3adefault&run=toolpage https://mxtoolbox.com/SuperTool.aspx?action=dkim%3acj7limited.nl%3adefault&run=toolpage SPF and DKIM have been set up for the 3 domains you listed. If they still aren't being delivered you can send an email to https://www.mail-tester.com/ and post the report here so we can fix any other issues there are. Please be aware that the full contents of the email and all headers will be visible in the report so don't include any private information in the email.
  14. I deleted the unneeded domains, and made juliengarrigue.com your main domain. I also deleted the unneeded www symlink, and then took a look at the application page, and it only lists your install once now. My guess is garrigue.heliohost.org was one, juliengarrigue.com was two, and the www symlink was the third one maybe and they were all the same install?
  15. Yes, when there is an update there will be a notification when you log in to Plesk and a link to go update your software.
  16. There you go https://www.sslshopper.com/ssl-checker.html#hostname=hiker.rocks and https://www.sslshopper.com/ssl-checker.html#hostname=helium.hiker.rocks I'll see about installing Python3, Flask, and Django after I get all of the issues with new account creations fixed.
  17. I can't find anything with that transaction ID. What was the date of the donation?
  18. Thanks for using our VPS service. Your subscription has been canceled and you won't be charged again.
  19. Not currently. Eventually you will be able to add domains yourself. Done Yes, Plesk can generate and automatically renew Let's Encrypt certificates for all of your domains, but you can't do SSL until you fix your nameservers. You can use ns1.heliohost.org and ns2.heliohost.org or you can use any external DNS provider with an A record pointed to 65.19.141.77.
  20. I really don't know what else to suggest. I've had quite a few people test https://webmail.groovetunez.tk/ and it works for everyone other than you.
  21. Maybe your router is blocking your website. Try using your phone to go to https://webmail.groovetunez.tk/ while disconnected from wifi.
  22. No, the service that we're using to convert crypto to USD doesn't support lightning address yet. You can see the the addresses that we have at https://heliohost.org/donate/ It is possible to add new crypto addresses if you want to ask about something else.
  23. Krydos

    VPS Ports

    All 65535 ports are available to be opened or closed on a VPS.
  24. The best way to handle this is to install a Cloudflare origin certificate on Plesk, and then set Cloudflare mode to Full strict. You can read about it here https://developers.cloudflare.com/ssl/origin-configuration/ssl-modes/#full-strict If there is a valid SSL certificate installed in Plesk it will stop trying to install a new one. I think we'll have to delete your account, and recreate it to do that. No Plesk doesn't not require a subdomain to make an addon domain. The subdomain zalivar.infantex.com.mx has been removed. It sounds like Hestia didn't set www up as a ServerAlias properly. If it was a dns error you would get an error like "the server's ip address could not be found" when you tried to load it in a browser. Apache and Nginx show a default page when they don't have any record of where the domain's DocumentRoot is. For instance if you're using Apache it would look something like this: <VirtualHost 65.19.141.197:80> ServerName infantex.com.mx ServerAlias www.infantex.com.mx DocumentRoot /var/www/html/ </VirtualHost> In Hestia that ServerAlias part was probably missing. I'd have to log in to Hestia and mess around with it for a bit to figure out why.
  25. Alright, your SPF record has been fixed https://mxtoolbox.com/SuperTool.aspx?action=spf%3ajurisconsult.mg&run=toolpage I forgot a period when I was typing it in by hand.
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