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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Created. I believe it will be /home/dl5ark.heliohost.org/mybo.dl5ark.heliohost.org/ Yes, each subdomain can have a different PHP version.
  2. You can have up to 10 domains or subdomains on your account, and each one can have a different PHP version. For instance you could do blitz.dl5ark.heliohost.org, anotherproject.dl5ark.heliohost.org, etc
  3. Yep, I can confirm that GD imagettftext() function on Tommy's PHP 5.6 is broken, and I can't get it to even produce an error. I suspect it is Plesk's fault because we just use the package plesk-php56-gd.rpm and they probably made some mistake compiling it. Some options: We can report it to Plesk and see if they will fix it. We could uninstall the Plesk package, and compile GD ourself from source, but that seems like too much work and may break other things. We could use a version of PHP where GD actually works, such as 7.4, but that may not be an option if too much of the rest of the code requires 5.6. We could move your website to Lily where I think PHP 5.6 has GD and it actually works. We could move you to a VPS which start at $4 per month https://heliohost.org/vps/ You could use Image Magick instead of GD. Example code below: <?php // font size and colors $fontsize = 53; $width = 800; $height = 200; $bg = "#fbfbfb"; $fg = "#000000"; $text = "Hallo, Welt!"; // initialize the imagick stuff $image = new Imagick(); $draw = new ImagickDraw(); $pixel = new ImagickPixel($bg); // load font $draw->setFont("./DejaVuSansMono-Oblique.ttf"); $draw->setFontSize($fontsize); $draw->setFillColor($fg); // make background $image->newimage($width, $height, $pixel); // add text to background $image->annotateImage($draw, 100, 150, 0, $text); $image->setImageFormat("png"); header("Content-Type: image/png"); echo $image; Example using the above Image Magick code on PHP 5.6: Example using your GD code on PHP 7.4:
  4. Thanks for letting us know. If anyone else has any issues migrating to the new version of Perl we'll suggest this solution to them as well.
  5. If you wish to use Cloudflare you may do so with an external domain. For instance you could purchase lzncz.com by following this link https://heliohost.org/partners/namecheap/lzncz.com and then type in the promo code "NEWCOM649" to get the domain for the first year for only $6.49. If you use this affiliate link we will also get a few cents and it doesn't cost you anything extra. Once the domain is purchased let us know and we can add it to your account and you can use Cloudflare.
  6. Your subscription has been canceled, and you won't be billed again. Thanks for using our VPS service.
  7. I added these lines use File::Basename; use lib dirname (__FILE__); and it seems to work now. The old Tommy has Perl v5.16.3 and the new Tommy has Perl v5.32.1 so maybe there was some change between these versions. Let us know if there are any other issues.
  8. Would you like to have your forum username changed to match your hosting account? This makes it a little easier for us to help you because we don't have to spend as much time figuring out who you are.
  9. The account fdevillalobos is actually a suspended Johnny account but I figured out what you meant. I have added it to my todo list to make the move script copy over remote PostgreSQL access, but for now I manually copied everything over.
  10. Krydos

    Tommy Upgrade

    Exec() is disabled on shared hosting, Tommy, Johnny, and Morty. If you need exec() you'll need to get a VPS https://heliohost.org/vps/
  11. Krydos

    Tommy Upgrade

    You have to request remote access again for PostgreSQL database after being moved. If you want to be able to enable remote connections yourself you can use MariaDB instead. Remote access enabled. host=65.19.154.90 port=5432 username=fudobi_admin_strange dbname=fudobi_strange password=<set in Plesk>
  12. Krydos

    Tommy Upgrade

    Your account will be moved shortly.
  13. Krydos

    Tommy Upgrade

    You're on the new server now.
  14. Krydos

    Tommy Upgrade

    Good idea. It's been updated to include that information.
  15. The module mysqlclient has been installed on Tommy's Python 3.12. You can see the current list of installed modules at https://krydos1.heliohost.org/pyinfo/info3.12.py
  16. We could always upgrade your VPS some more if it doesn't support running two copies of your site, but like I said as long as you password protect your development site it shouldn't cause too much load. A Wordpress site with zero visitors causes zero load. It's not like there is any constantly running processes that take up memory.
  17. I don't see where you canceled your service? Did you email us? Your forum account only has 1 post. If you don't cancel it just keeps billing forever with the assumption that you're still using the service. Sure.
  18. Making backups is pretty easy. Just tar zcvf your files, and mysqldump your database occasionally. You certainly don't need 10 GB of memory to do that. I would recommend automating the backups with cron, and then scp the files off somewhere secure. You can leave the backups on your server, but it's best practice to keep backups in several different locations to be safe. What I do is make a test domain like dev.yourdomain.com and password protect it so only you can access it. Then make the changes there where people can't see it, and then when it looks good copy the changes over to your main domain.
  19. The ping from our servers to Singapore is 190ms which I don't think is very bad.
  20. Your account has been reset. Click the link in the other email I just sent you to recreate your account.
  21. Krydos

    Tommy Upgrade

    This is why the email you received after being moved has a giant Login button at the bottom, and explains at great length that logging in via any url other than https://heliohost.org/ or https://heliohost.org/login/ is a bad idea.
  22. Krydos

    Tommy Upgrade

    Your account was transferred from cPanel. Those old transfer accounts have all sorts of strange bugs. Since we have so few transfer accounts left, and there are no new transfer accounts being created I no longer waste my time trying to fix them. As long as people don't have any issues with these ancient accounts we just leave them alone, but as soon as they start to have bugs the first thing we recommend is a reset. If you can't get it to work on your own the only remaining option is to do a reset. This process deletes all your current content and recreates your account with all the default settings which fixes all the strange cPanel transfer issues because the account is created directly on Plesk. If you want to switch your main domain back to the old Tommy to get the website working again immediately we can do that, and then we can allow you to have 2 accounts at once, one on the old Tommy and one on the new Tommy. Then once you get everything working on the new Tommy we can move your main domain to the new account as well.
  23. Krydos

    Tommy Upgrade

    I don't even see a test.py file. Did you delete it already? How are you logging in to your account?
  24. Krydos

    Tommy Upgrade

    Your site appears to be working fine. Let us know if you have any other issues.
  25. Krydos

    Tommy Upgrade

    You're on the new server now. Let us know if you are able to login using the same password as before. If there are any other issues with the move please let us know about them as well.
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