wolstech

Try this: https://www.heliohost.org/renew/ In the future, please be sure to log in using either https://tommy.heliohost.org:2083/ or https://www.heliohost.org/login/ once every 30 days.

Assuming your home folder is /home/username/, your main domain's document root will always be /home/username/public_html/ Yes, addon domains have their own document root so you can have different content on the addon domains. The field in cPanel is from the root of your home folder, so putting "public_html/mydomain.com" in the document root field creates a folder /home/username/public_html/mydomain.com/ which would be the root for your addon domain. You can create the docroot for an addon domain outside of public_html, but we do not recommend this. .htaccess is one solution for preventing addon docroots from being reachable from the main domain. Another solution some of our users use is making everything an addon domain. They'll keep a something.heliohost.org subdomain as the main domain and put Deny from all in .htaccess. Then they add every domain they actually want to use as an addon domain instead, each with its own docroot folder inside public_html. Both solutions will work. I personally don't do anything to prevent such access on my account. (See http://www.acmine.tk/ and http://www.raxsoft.com/acmine/)

PHP 7.x is available. You can select what version is used for each domain on your account here: https://tommy.heliohost.org:2083/frontend/paper_lantern/multiphp_manager/index.html You can change your main domain through the Heliohost.org website (note that it's in the "Heliohost tools", not in cPanel. Alternately, post your username and domain and I'll change it for you. The uptime information isn't always accurate, and Tommy was down for a few minutes once or twice yesterday. Johnny is a little faster right now because he is freshly rebuilt and only has a few accounts compared to Tommy. However, Johnny has fewer restrictions, allows more resources per account, and is on much older hardware. It's more prone to downtime from overloading and abuse than Tommy. Johnny also does not support any version of PHP other than 5.6. Load and uptime history can be seen at: http://heliohost.grd.net.pl/monitor/ The 65.19.143.x address is our website and management server. It's normal, especially if you use https://heliohost.org/ to log in. You can also log in directly: https://tommy.heliohost.org:2083/

The account information has been updated. You should also change your cPanel contact email to match. The cPanel contact email can be changed here: https://tommy.heliohost.org:2083/frontend/paper_lantern/contact/index.html Your domain is also now working.

You can't change the email address used to sign in. We'd have to change it for you. As for the domain, what is your username and the domain you want. I can change it for you.

The accounts that were in "new Johnny" were deleted. When Johnny crashed for the second time, it was disk failure like Stevie. Because the server had only been around for two or three weeks since the first repair, we didn't offer backups for those accounts. You need to signup again.

https://tommy.heliohost.org:2083/frontend/paper_lantern/contact/index.html is for your cPanel notifications, password resets, etc. You also need to change it on the forum if you want them to match. If you're on Johnny, it's https://johnny.heliohost.org:2083/frontend/paper_lantern/contact/index.html

You can delete the hosting account by signing into https://www.heliohost.org/ and clicking Delete Account. I've removed the extra forum account for you. If you have trouble deleting the hosting account, let me know and I'll remove that as well.

We lost a large number of accounts when Stevie and Johnny both suffered from failed hard disks. I cannot find any record that your account ever existed. Do you know what server it was on? Also, I would recommend you change that password if you used it anywhere else. Emails sent to support@heliohost.org are automatically posted on a forum that is viewable by the public, so your password was posted on a public forum for 20 minutes until I removed it.

You can drop JSP files in your public_html folder and they'll work if Java is enabled on your account. There is no way for a user to deploy a war file by themselves.

The postgres server is not configured for remote access. I remember Krydos having to do something on Tommy to make it work. Escalating...

Upload the war file to your home directory and post in customer service asking for it to be deployed. Please include your username and the name of the war file to deploy.

This post will do. Escalating.

Not in its current form, no. When we do fix him, all the accounts will be gone. Because of some changes, there's a good chance he'll have a different name too.

You're probably referring to the registration limit then. We only accept a few new accounts per day. Registration opens at midnight UTC each day and fills up quickly. That 12 hours is the time left until the registrations open for our servers. You should check back at midnight UTC and try registering then. You can see when the registrations are open here: http://heliohost.grd.net.pl/monitor/ They were open for about 3 hours yesterday. If you don't want to worry about the registrations filling up or not being open, you can donate (minimum $1): https://heliohost.org/donate/ A donation will get you an invite that will let you register whenever it's convenient for you. Invites are sent to your donation PayPal/Skrill email address and take up to 24 hours to arrive because they're sent manually. There is no posting required to use HelioHost or keep your HelioHost account. Our only requirement to keep a hosting account is that you log into cPanel once every 30 days to show us you're still using your account. We offer heliohost.org subdomains for free with your account (e.g. something.heliohost.org). However, if you want a regular (second-level) domain, that does require 400 forum posts to get 1 year of free domain registration. If you wish, you can get a free domain from other providers instead (Freenom is the most common) and use it with our hosting.

Accounts should start working within a few minutes of registration. Can you tell us what username you registered with so we can check on your account?

That domain doesn't exist. There is also no record of this account/domain having existed on Stevie. Was this account on Johnny by chance? If so, you need to recreate it. While we recently reopened Johnny, its not the same Johnny as before and all of the accounts on that server have been deleted.

There is no account with that username. What was the domain on the account?

Escalating.

You got suspended because it shows you created both mng4 and abhijit4. Abhijit4 has been unsuspended.

Have you tried clearing your cache? Does it appear if you use the editor in another browser?

Glad to see you got it working Feel free to let us know if you need anything else.

FTPS doesn't work properly on Johnny or on tommy. We don't know why. SFTP is supported on both servers though and is more secure anyway. For Johnny, the port number is 1373. Tommy is different. If you look for a recent topic on Tommy FTP, you'll find setup instructions from krydos (I'd copy paste them for you but I'm on mobile). They're identical other than the port number and host name.

You'll receive an invite within 24 hours to register. Krydos sends them manually, so they take some time to come.

It's likely your .htaccess file. Rename the .htaccess file in your public_html folder to something else so it's ignored and try it again (make sure to type in the URL, don't just refresh since that will use the HTTPS already in the address bar)