wolstech
-
Posts
17,332 -
Joined
-
Last visited
-
Days Won
639
Everything posted by wolstech
-
Seems to be fixed.
-
Same issue here. All of my PHP scripts on Stevie are giving Mysql errors for InnoDB ever since it came back up from the crash last night. This happened once before IIRC, but it might have been on Johnny. EDIT: Also, this is probably better off in Customer Service...moving.
-
[Solved] Suspended: Alfindik
wolstech replied to alfindikhan's topic in Suspended and Queued Accounts
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. -
[Solved] Suspended: Sahdes (Again)
wolstech replied to sahdes's topic in Suspended and Queued Accounts
Someone resuspended it since you weren't ready to clean it. Are you ready to clean it up now? If so, I'll unsuspend it again. -
That tends to happen every few weeks when the cpanel license renews. An admin usually takes care of it pretty quickly. I can access Stevie cPanel now, so it appears to be fixed.
-
Re-opened due to PM. That domain is working fine for me and is showing the same content as livuniq.heliohost.org. If it is supposed to show the same content, then there is nothing wrong on our end. Try clearing your cache if you can't see it. If it needs to show different content, it needs to be an add-on domain, not a parked domain, and it should be pointed at a separate folder inside public_html. You then need to place content for that domain in that separate folder.
-
Php 5.5 is something I don't think we'll see for a long time, if only because it breaks a large number of scripts due to function deprecation. For instance, every single script on my account is incompatible with 5.5 in some way, mostly due to legacy MySQL functions. As for MySQL, I've come across a few packages like anchorcms that list newer versions as requirements, so I can see a reason to upgrade it.
-
As someone who has tried it, I found it to be rather buggy. I wouldn't recommend it in production. If you insist on jsonapi and Krydos won't open the ports, the game server needs to move to somewhere that lets you use ports we have open. At this point, I'd say it's best to wait and see what Krydos says...
-
Rather unsurprisingly, it's suspended for sending too many emails. The limit is 50/day unless and until that other request gets approved by an admin (probably Krydos). Your account has been unsuspended.
-
Both of your accounts have been suspended twice now for high load. Every time I unsuspend you, your account starts using too many resources and bogging down the entire server, hence it getting resuspended. Your account is causing 1000s of other users' sites to slow down. I can unsuspend one of your accounts for the third time, however you need to delete whatever is causing the heavy load immediately. If it gets suspended again, I won't give you a fourth chance. Let me know when you're ready to actually fix the problem with your account, and I'll unsuspend it.
-
There are plenty of minecraft server plugins out there that can monitor and admin a server over the web, and most only require one port. As a minecraft server owner myself, you are using one of the only plugins with such an excessive port requirement. Your best bet is to do away with JSONAPI and find a plugin that only needs 1 port (which is more likely to be granted).
-
Those ports are blocked outbound on heliohost, so his application here would never reach the minecraft server regardless of the port number it selects. I had this issue myself with a different minecraft API, and the only thing that fixed it was opening a port (in my case 51990) for me...
-
[Solved] Install Composer On Server Stevie
wolstech replied to paladox2014's topic in Escalated Requests
Cron job + scripts might do, although the 2/day cron limit would make this painful. As you saw in the quick look at the docs, it requires being able to run commands (mediawiki docs). Someone made a web interface for it...and it uses exec(). Not completely useless, but close enough that it might as well be. I'd say the best choice for him is to just install the dependencies manually. -
It says you were suspended because your site was hacked...first time I've seen that as the reason. Be sure to clean up the hack quickly and get it back in order so it doesn't get suspended again. Your account has been unsuspended.
-
That account cannot be unsuspended.
-
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is your second suspension for high server load. Please be aware that a third may be permanent. If you still see the suspended page, please clear your cache.
-
No, it will not, unless you want me to suspend wietho58 and unsuspend wiethotk.
-
Both accounts were suspended for high server load. This is the second time for the wietho.tk account. The account wietho58 has been unsuspended. I left wietho.tk suspended since you cannot have two accounts. You can have more than one domain on a single account though by using addon domains and parked domains.
-
You are only allowed one account. If I unsuspend that one, I have to resuspend the first one. Do you want me to do that?
-
That second way is the correct way to configure Filezilla for plain FTP. As you discovered, the username must be user@myaccount.heliohost.org, not just user. Also, many if not most clients don't append the host automatically, as many servers require that you leave the hostname out.
-
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
-
This support request is being escalated to our root admin.
-
Yes, you should rename or delete the .htaccess file in your public_html folder. There may be other reasons for your errors, but that's the first thing to try.
-
The odds of getting 1 port open are low, so i wouldn't count on getting 3 of them open. As for changing ports, it sounds like you're on a game host. They often won't change the port for you since everyone they host probably uses the same one. I run my own game servers instead of having them hosted, hence my original suggestions.
-
Your account was suspended for causing high MySQL load. I have unsuspended your account, but please try to limit the MySQL load you put on our servers as it slows down MySQL for not only your site, but MySQL for all of the other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
