wolstech

An admin can say for sure but I highly doubt we will install this. Not only would it add more load, getting it to work with things like php would probably require quite a bit of reconfiguration. We currently don't offer any way to have hierarchical databases.

Please clear your cache.

That account is not showing as suspended or inactive. Have you tried resetting your password?

Check for a .htaccess file in public_html (use FTP or be sure to show hidden files in the cPanel file manager). Delete or rename it if you find it. Drupal creates one in the folder where you install it I think. (The reason Drupal didn't work is probably Stevie's database server being broken at the moment). Make sure that public_html has the right permissions. I believe the correct permissions are 750 (that's what mine is). The _vti_ stuff is frontpage extensions. There's a page for them in cPanel (it's at the bottom under the advanced group I believe). Go there and select to uninstall them. All of the _vti_ stuff and anything related will get fully removed when you do. Dropping old databases won't cause a 403 error. I'm not familiar with the CGI screen, so that might be another issue.

No backup unfortunately. I don't know what activity got it suspended, but in some cases, backups could aid crime, hence we can't allow them. For instance, imagine you ran a phishing site. If we allow a backup, we'd be allowing you to retrieve whatever stolen information the site collected.

You can't log in is because you got suspended for running too many cron jobs. We only allow cron 2 executions per day (it can be 2 jobs once a day, 1 job twice a day, etc. so long as no more than 2 things run in any 24 hour period). The reason your cron jobs also deleted themselves is because they were set to run more than twice/day. The account has been unsuspended.

Are you on Stevie? If so, Roundcube is currently not working. Both the copy in cPanel and copies installed yourself do not work due to the database issues that Stevie has been experiencing for the past 2 months. Your only choice if you're on Stevie is to use another mail client, unfortunately.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Actually, if you're on Stevie, yes. The DB server on Stevie has been broken for over a month. It's due to damage from a crash in mid-February. It goes down rather frequently due to damage, and also sometimes just acts up due to load. InnoDB tables are read-only and there's a pile of other issues as well (such as dropping a database with InnoDB tables crashing mysql). If you're on Johnny, it's probably just bogged down again. Johnny frequently experiences high load due to the extra features offered on it. And yes, the DB servers are run on the same server as Apache and PHP.

Your link is wrong. It should be: http://www.wap.indosat.com.cgiku5050.usa.cc/wap.indosat.com/nph-proxy.cgi Also, be aware that proxies can get you suspended for high load very easily. I wouldn't recommend leaving it open to the public.

You're probably blocked again (or were never unblocked properly). Also, if this kind of downtime is unacceptable for you, once you do get access again, you won't like Johnny very much. It is slow or down a lot. An admin needs to look into this again for you.

I see a directory listing. What are you seeing?

If you want to be completely sure all the malware is gone, removing all the files for your website and restoring them from your computer would be the way to do it. To start though, please delete the v.php file so you don't get suspended again for it.

Your file's extension needs to be .php, not .html...the server will not parse .HTML files as php.

Registry entries like the one listed are completely irrelevant to your hosting account. You need to download a backup of your account, extract it, then run the scanner on those files. Delete anything found infected from both the backup and your account.

We generally do not run shell scripts for users. From what I can tell, that's a game statistics program. I wouldn't be surprised if it didn't work even we would run it. Most game statistics/monitor apps do not work on our servers because the ports needed to talk to the game server are blocked.

You got suspended for high server three times in under 48 hours. Seeing that byron and jje already gave you two chances to fix it, your account cannot be unsuspended.

There is. It goes down whenever it hits something it can't deal with like corrupt data. In fact, I've seen what appears to be dropping a database bring it down. When Mysqld crashes, the server can take several minutes to get around to restarting it. When I tried to drop a DB yesterday, it went down for about 10 minutes immediately. That was after it being stable for an hour while I used it continuously. It was the second time it did that for me, as it also happened when I tried to drop another DB 2 weeks ago.

You're welcome Good to hear it's working now.

That's a half-dropped database. They disappear from cPanel, but don't actually drop. I have two that I can't get rid of myself. Once Stevie is fixed, you will need to post in customer service asking an admin to drop the database for you.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

That domain is working fine. If you see the queued page, please clear your cache.

You should be able to log into cPanel since jje unblocked you. If you can't, what error are you getting? Invalid password? As for using FTP for radio station data...we have/had people use FTP in a similar manner for weather station data. I'm not too sure on the details of that, so an admin might be able to tell you more, but I think it involved getting the FTP usage white-listed.

Whois is saying that your domain is not registered. You need to either register that domain through a registrar service (we do not provide domain registration services), or change your main domain to something else using this script: http://www.heliohost.org/home/support/scripts/domain. The Heliohost account, on the other hand, is showing as active. I have no way of knowing whether it actually works however, since there is no valid domain associated with it.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.